PreAccident Podcast Human Performance Highly Reliable - - PowerPoint PPT Presentation

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PreAccident Podcast Human Performance Highly Reliable - - PowerPoint PPT Presentation

Oct 22, 2022 343 likes •651 views

Todd Conklin PreAccident Podcast Human Performance Highly Reliable Organizations Todd Conklin PhD Human Performance Improvement/ HRO Toddconklin@ gmail.com Never take a sleeping pill And a laxative at the same time. In any order

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Todd Conklin

PreAccident Podcast

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Human Performance

Highly Reliable Organizations

Todd Conklin PhD Human Performance Improvement/ HRO Toddconklin@ gmail.com

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Never take a sleeping pill And a laxative at the same time. In any order…

Conklin

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The Safety Journey So Far…

Time Accidents

Compliance

  • Behaviors
  • Policy/Rules
  • Enforcement

Design

  • Human Factors
  • Process Safety
  • Standardized

Systems

Human Performance

  • New View
  • Not Individual
  • Organizational

issues Identified

Conklin

Fatality Serious Event

  • Not like others
  • NO near misses
  • Exist in success
  • Understand work
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Traditional Safety

Conklin

1. Workers are the problem to be fixed. We fix safety by making workers better. 2. We must tell workers w hat to do and, perhaps more importantly, not to do. 3. Safety is the absence of accidents.

Safety Differently

1. Workers are not the problem – They are the problem solvers. 2. We don’t tell our

  • rganizations w hat to

do – ask them w hat they need. 3. Safety is not the absence of accidents – it is the presence of capacity.

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Safety is not the absence of Accidents. Safety is the presence of Defenses.

Conklin

Capacity.

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Conklin

Workers are as

safe as they need to be, Without being too safe, in order to be

productive .

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Until They’re NOT..

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Sharp End Blunt End

Workers Managers Front-line Supervisors Leaders Customers Regulators Company

Conklin

Highest Influence Over System Highest Injury Potential

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Our work is

not

inherently safe. People create safety in practice.

Conklin

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Parts of an Event

Conklin

Pre-Accident Investigations, Conklin 2013

3

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Worker’s Don’t Cause Failures. Worker’s Trigger Latent Conditions That Lie Dormant In Organizations Waiting for This Specific Moment In Time.

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Conklin

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Shift your thinking from

“Who Failed” to

“What Failed”

Conklin

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Conklin

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We must stop seeing

workers as

problems to be fixed.

But, as Solutions

to be harnessed.

Conklin

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Workers

Are Masters of Complex Adaptive Behavior…

Conklin HOTDOG

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Clearly Safe to do Work Clearly Not Safe to do Work The Gray Area: Uncertain interpretation

  • f Safe work

Conklin

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Clearly Safe to do Work Clearly Not Safe to do Work

Event

Conklin

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Start Of Job Hazard

Safety Understood:

Drift and Accumulation

Conklin

Work Execution Improvement Area System Safety: Fatality Prevention Area

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Is the juice worth the

squeeze?

Conklin

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Capacity

The Pow er of Early Hazard ID

Identified

  • r Discovered

Problem

Conklin

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Capacity

The Pow er of Early Hazard ID

Conklin

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Its pretty simple… You can

Blame & Punish

Or

Learn & Improve.

Conklin

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Safety is not the absence of Accidents. Safety is the presence of Capacity.

Conklin

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Todd Conklin

PreAccident Podcast