Practical Guidance for Returning to the Office Presented by 1 - PowerPoint PPT Presentation

Practical Guidance for Returning to the Office Presented by 1

Leadership & Staff Considerations Office Layout Solutions IT's Role In Return-To-Work Sonja Der Charles Atwell Mark Meszaros Bridge Performance Coaching Washington Workplace Digital Industry catwell@washingtonworkplace.com sonjader@bridgeperformancecoaching.net markm@digitalindustry.com

Leadership & Staff Considerations

BPC offers CoachCruiting, a unique combination of strategic coaching Sonja Der blended with targeted recruiting Bridge Performance Coaching for small businesses to ensure: Principal Solutions Strategist Best Person = Best Performance = Best Result

Assess organizational / staff structure • Review vision & mission • Recommit to core values • Key business pivots • Update business goals for 2020 • Seek input from advisors & peers

Assess psychological "wellness" of staff members • Realize COVID-19 impacts • Reassurance of safety focus for staff & clients • Reset team culture • Provide venue for staff to voice RTO concerns • "GWC" your staff

Establish RTO plan • Crisis management task force • Update policies (in-office & remote) • Documentation & training guidelines • Protocols for employee health protection • Protocols for client health protection

Lead well through transition • Find your GRIT (growth, resilience, instinct, tenacity) • Establish accountability • Clarify expectations • Collaborative solutions • Intentional 360 communication

Staff appreciation • Acknowledge sacrifices • Acknowledge extra efforts • Provide ongoing social/ emotional outlets • Remain accessible • Express gratitude

Office Layout Solutions

At Washington Workplace , we are capable, caring people who create and sell high-functioning work environments. The well-being of our clients is our guiding force as we Charles Atwell seek ways and solutions to make their world better. Washington Workplace We achieve this initiative by supporting their workplaces VP of Sales with interior design, services, products, people and ideas that will make a difference. We address these challenges because they are, for us, opportunities to make positive change in our world.

Helping Transition Back to the Workplace...

Thought Starters… Add hard surfaces on 3 sides. Route wires through grommet Rotate Desk 90 degrees to Attach increase distance between screens - users (facing away) laminate, glass, or resin material Add taller storage to create a higher separation

Thought Starters… Add side screens- glass, resin, or white board material Create a boundary with mobile panels or white boards

Thought Starters… Space Plans showing 6’ corridors, 6’ workspace Social distancing products to include: • Hands Free Sanitizer at Entrance • Receptionist Screen • Temperature Scan • Signage • Stickers on Flooring • Workstation Screens to raise height OSHA Guidance on Preparing Workplaces for COVID-19 https://www.osha.gov/Publications/OSHA3990.pdf

Freestanding Acrylic Screen Small: 24” w x 24” h x 8 ″ d Large: 49.5” w x 24” h x 8 ″ d

Easily installs on any flat surface – no assembly required Double sided tape to secure in place Features a pass-through window Made with durable, food safe plastic Easy to clean Available in packs of 10 Overall dimensions: W 24 ″ H 35” D 9” Pass through window dimensions: W 12” x H 5”

Freestanding Acrylic Screen Various Sizes

A SHIELD WITH A CUTOUT TO FACILITATE TAKING TEMPERATURES FROM A SAFE (Thermometer not included)

Signage CDC Print Resources https://www.cdc.gov/coronavirus/2019- ncov/communication/print- resources.html?Sort=Date%3A%3Adesc&CDC_AA_refVal=htt ps%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019- ncov%2Fcommunication%2Ffactsheets.html

Signage CDC Print Resources https://www.cdc.gov/coronavirus/2019- ncov/communication/print- resources.html?Sort=Date%3A%3Adesc&CDC_AA_ref Val=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus% 2F2019-ncov%2Fcommunication%2Ffactsheets.html

Desk or Conference Shield laminate or acrylic base. SIZE: 23”h x 30”w SIZE: 30”h x 30”w

Upmount Screens Colored, Frosted or Clear 12H, 18H, 24H 24W, 30W, 36W, 42W, 48W, 60W, 66W, 72W

Workstation Dividers 52w x 53h Frame: Aluminum, Black, White Several tackboard colors

Workstation Screens Felt Bleach Cleanable Above Surface Height 17-33

Mobile Screens and Wipeboards

Three-wheel laminate whiteboards are writable on two sides and can be used as a divider between two users in a bench or beam application.

Freestanding Shapes Felt Bleach Cleanable Cactus Gringo W 35.43“ H 70.87“ D 19.29” Taco W 40.16“ H 59.65“ D 19.29” Cactus Tex Mex W 31.89“ H 67.71“ D 19.29 ”

Sanitizer Housing and Drip Dish Dispenser not included Dispenser, masks and gloves not included- purchase these items online

Freestanding Infection Control Centers are perfect for public waiting and reception areas, providing a single enclosure for dispensing sanitizer, masks and tissues with poster area for health-related messages. Dispenser, masks and gloves not included- purchase these items online

Interesting Articles & Documents The 6’ New Office- Cushman Wakefield Europe https://www.cushmanwakefield.com/en/netherlands/six-feet-office Business Unusual – COVID-19 Impact on the Workplace of the Future – Kay Sargent https://outofoffice.room.com/business-unusual-covid-19s-impact-on-the-workplace-of-the-future/?utm_source=marketo&utm_medium=email&utm_campaign=email_global_ENG_2020-04-28_ooo- newsletter- april&mkt_tok=eyJpIjoiTWpOa1pESTVPR0V5WmpjMCIsInQiOiJ6cUNha2RXRXlEZDFtRVBpWk42YnFwMms2QlhiZlNLWFZRZElhSFwvR2lpOU1wTkluelwvcDA3dXhMblwvTzRucFBXOUhQZVR1QlV TeXhzdTNZYXZCckZ1cE51MXNsV01JTFVoYkFka0ZiZDJZREhwWjNQYmNPZ25FUHNUdnR5QUxQRSJ9 The New Office Normal in a Post Covid 19- Elizabeth Blunck, Project Director, Associate, DCS https://dcsdesign.com/the-new-office-normal-in-a-post-covid-19-world/ Recovery Readiness: A How to Guide for Reopening your Workplace https://www.cushmanwakefield.com/en/insights/covid-19/recovery-readiness-webinar-replay-april-2020 CDC Print Resources https://www.cdc.gov/coronavirus/2019-ncov/communication/print-resources.html?Sort=Date%3A%3Adesc&CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019- ncov%2Fcommunication%2Ffactsheets.html

IT's Role In Return-To-Work

• Full-Service Outsourced IT • vCIO Services • Managed Network Services • Cloud Services Mark Meszaros • Helpdesk Services Digital Industry • Voice / VoIP Services CEO and vCIO

The Risks - Know Them - Avoid Them Why can’t we just reengage and go with the attitude that some will get sick? • What liabilities do businesses have as they reopen? • What are the moral responsibilities? • How will staff be impacted if illness returns? • What would be such an impact to owners and leaders?

COVID-19 Outbreak in a Call Center

Outbreak Associated with Air Conditioning

How Can I.T. Help?

Technology Access – A Paradigm Shift • Historically, the physical office has dictated how I.T. was designed. • Company LOB applications often setup to work only in the office or with a limited function when remote. • Businesses in March experienced a “shotgun wedding” of being forced into Teleworking as a PRIMARY work environment. • Businesses who could pivot did so in the easiest way possible to keep the staff working, employed and producing. • Collaborative Tools & Video Conferencing tools shot up in importance.

Measure Twice / Cut Once Reassess the technology that was used in the pivot. Determine whether and how it should be changed and then permanently integrated into the I.T. environment. Let’s ask ourselves: • Are the tools we used before C-19 the best choices? • Are the tools we used to execute the pivot the best choices? • What infrastructure and technology changes will be required to mature the “new” design?

Whose Tools Are They Anyway? • What is the plan for staff to continue to use personal devices (BYOD) to access company resources? • How has the chain-of-custody of the company data and know-how changed? • What is the plan to ensure local documents on personal devices are stored on the appropriate company resource? • If BYOD is to be ended, how will the organization manage retention of data before sanitizing devices? • Will staff be reimbursed for home-office resources?

I.T. - Longer Term Planning • You are living it - have you become aware of changes that are needed? • Can you be better prepared in the event of another lockdown? • Map out contingency, emergency plans and be ready NOW! • Organizations need to implement the changes of policies and procedures created by a remote working environment! The Devil is in the Details