Partnering in digital health design: Engaging the multidisciplinary - PowerPoint PPT Presentation

Partnering in digital health design: Engaging the multidisciplinary team in a needs analysis. Leanna Woods, PhD candidate Dr Elizabeth Cummings A/Prof Jed Duff Dr Kim Walker utas.edu.au HIC 2018 @LeannaWoods2016 31 st June 2018

Overview  The pre-design phase  Clinician-led co-design of a consumer app  Heart failure self-management 1. Rose, Thorn, Bud technique Rapid design method to collect experience data • 2. Clinical relevance question Anticipate the future, plan for implementation • Data analysis utas.edu.au Initial coding occurred during interview •

Participatory co-design Various methods Rapid design methods Many stakeholders Stakeholder-specific Practiced differently Efficiency Too long College of Health and Medicine

Clinicians Cardiologist Dietitian Pharmacist Nurse Practitioners Physiotherapist Nurse Consultant =7 College of Health and Medicine

‘Rose, Thorn, Bud’ technique Rapid design method • Helps scope a healthcare problem • Analysis of challenges and opportunities • LUMA Institute, Innovating for People : Handbook of Human-centered Design Methods . LUMA Institute, Pittsburgh, PA, USA, 2012. College of Health and Medicine

The question How do we support heart failure self- management at St Vincent’s? College of Health and Medicine

Data analysis 33 30 34 = 97 data points College of Health and Medicine

Data analysis Cluster and name College of Health and Medicine

Output: Summary of current care Leverage Address Expand College of Health and Medicine

Reflection Not suitable for Succinct responses patient/family Coding at time of What were the data collection Part of a needs ‘digital health’ analysis not all needs? Reflection & priming College of Health and Medicine

The second question The app needs to be clinically relevant. = THOUGHT How can we do that? College of Health and Medicine

Data analysis Clusters 57 data points College of Health and Medicine

Output: Design brief College of Health and Medicine

Lessons learned Design is messy Need clear design criteria • Strong leadership • Rapid design methods help Can gather data quickly (154 data points) • Context-specificity is key Stakeholders, purpose (direct and indirect) • College of Health and Medicine

‘ Lagom ’ -Not too little, not too much. Just right. Swedish Thank you. Acknowledgments: Design Thinking training by Carol Harding PhD supervisors Erin Roehrer, Liz Cummings, Jed Duff and Kim Walker Funding partners St Vincent’s Clinic Foundation and The District Nurses 31 st July 2018 utas.edu.au