Panel 4 “Use of Competency Based Approach for recruiting and training” (An implementation example) ICAO NEXT GENERATION OF AVIATION PROFESSIONALS (NGAP) AND TRAINAIR PLUS REGIONAL SYMPOSIUM Johannesburg – South Africa 10-12 December 2013
The use of the Competency Based Approach 1. The context… 2. Zoom on ATC Training 3. Which competencies ? 4. An implementation example Present practice Future developments ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg
The use of the Competency Based Approach 1. The context… 2. Zoom on ATC Training 3. Which competencies ? 4. An implementation example Present practice Future developments ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg
ENAC – since 2011, a new dimension…
ENAC – since 2011, a new dimension… Permanent Staff: 930 11 locations throughout France 107 Flight Instructors 43 qualified ATC instructors Ab Initio Students: 1650 Experts / Lecturers for all subjects relevant to Civil Aviation Several Single & Multiple engine FNPT II aircraft simulators HiFi ATC Simulators (TWR, APP and ACC) 7 CAP 10 39 TB10 10 DA42 50 TB20 7 DA40 16 BE58 5 BE20 57000 Flight Hours in 2012
ENAC – since 2011, a new dimension… AIS ATCo ATCo Officers Development Training Initial Training AIRCRAFT PILOT Airworthiness Procedure Theoretical & Practical Design & Training Training ATCo Refrescher Training ATSEP Initial Training Civil Aviation AIRLINE AIRCAFT Engineer Training Manager Training Flight OPS Several ATSEP Advanced Masters Development Training FLIGHT Programmes Dispatchers
The use of the Competency Based Approach 1. The context… 2. Zoom on ATC Training 3. Which competencies ? 4. An implementation example Present practice Future developments ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg
The use of the Competency Based Approach Focus on Specific Skills… PILOTs ATCo ATSEP Selection Selection Selection Training Training Training … … Progression Progression Progression Evaluation Evaluation Evaluation
The use of the Competency Based Approach 1. The context… 2. Zoom on ATC Training 3. Which competencies ? 4. An implementation example Present practice Future developments ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg
The use of the Competency Based Approach for ATCo From Competencies to Observable Behaviours Identified Comptency Identified Units Comptency Performance Elements Observable Criteria Behaviours
The use of the Competency Based Approach Competency Framwork(s) CBAS (as implemented by Eurocontrol MUAC) ENAC suggestion FABEC BASIC WG Suggestion ICAO NGAP Safety 06/11/2012 revised Effective Trafic Handling Safety Worload Management 25/03/2013 06/11/2013 Situational Awareness Situational Awareness Competencies Theoretical Knowledge Situational Awareness Primary Effective traffic Handling Planning Communication Traffic and Capacity Management Decision Making Decision Making Coordination Communication Communication & Coordination Situational Awareness Separation and Conflict Resolution Coordination Planning and decision making Procedures Communication Emotional Control Traffic Handling Teamwork Coordination Attention Management Customer Orientation competencies Planning Management of Non Routine Situations Secondary Procedures Stress Coping Attention Management Problem Solving and Decision Making HMI Behaviour and Attitude Attitude HMI management Self Management and Continuous Development Teamwork Attitude Workload Management Teamwork
The use of the Competency Based Approach 1. The context… 2. Zoom on ATC Training 3. Which competencies ? 4. An implementation example Present practice Future developments ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg
The use of the Competency Based Approach for ATCo An example… ENAC CBA Structure 06/11/2012 Safety Situational Awareness Competencies Effective traffic Handling Primary Decision Making Communication & Coordination Procedures Teamwork Planning competencies Secondary Attention Management HMI management Attitude
The use of the Competency Based Approach for ATCo Primary Competencies SAFETY Conflict detection & solving Multi Arrival integration Efficient Trafic Information Wake Turbulence Vertical Speeds … SITUATIONAL AWARENESS Strip board analysis EFFECTIVE TRAFFIC HANDLING Integration of data from the radar Comply with the intermediate display segment of the approach procedure Strip integration Speed & heading management Aircraft identification Transfer conditions Flight monitoring Safety Altitudes … Provides ATS as per the Airspace classification …
The use of the Competency Based Approach for ATCo Primary Competencies PROCEDURES DECISION MAKING Rules & regulations (OPS Manual) Reactivity Standard work methodology Appropriate prioritization Surveillance or Procedural Appropriate sequencing instructions … … COORDINATION Clear and unambiguous communication with colleagues Hand-over situations COMMUNICATION … TEAMWORK Standard phraseology Standard Task Sharing Phraseology adapted to the Cooperative situation Sharing accurate data Speach / speed & clarity Appropriate concentration R/T monitoring Avoid tunneling Read-back & hear-back To keep focussed on the task while coordination with colleagues …
The use of the Competency Based Approach for ATCo Secondary Competencies PLANNING Arrival management & ATTENTION MANAGEMENT Strips & stripboard updating while sequencing Arrival / Departure / transit managing R/T and coordination with colleagues management … Appropriate strategy Flexibility & ability to adapt the HMI MANAGEMENT strategy to the context Stripboard updating Strips updating Uses HMI functionnalities ATTITUDE … Relation to the instructor Accept comments & criticism Behave as a « learner »… …
The use of the Competency Based Approach for ATCo Evaluation tables ENAC CBA Structure 06/11/2012 Safety Situational Awareness Competencies Primary Effective traffic Handling Allocated Decision criteria Decision Making Level Communication & Coordination The student never detects the conflicts and/or 1 Procedures the resolution methods are never adapted to the traffic situation Teamwork Conflict detection is only occasional and/or competencies Planning Secondary 2 the resolution methods are not adapted and safety is compromised Attention Management Conflict detection is not systematic and/or HMI management 3 the resolution methods are not adapted and safety may be compromised Attitude Conflicts are nearly all detected - even if the resolution is not the best, 4 the resolution methods are adapted (one airprox can be tolerated) Conflict detection is systematic and resolution is adapted to the traffic 5 situation Conflict detection is systematic and resolution is optimal 6
The use of the Competency Based Approach for ATCo Evaluation tables ENAC CBA Structure Allocated Decision criteria 06/11/2012 Level Safety Situational Awareness The student never complies with the intermediate segment of the approach procedure and/or the Competencies 1 safety altitudes, the airspace classification and transfer conditions. Primary Effective traffic Handling He never makes the standard messages to the pilot Decision Making Communication & Coordination The student only complies occasionally with the intermediate segment of the approach procedure 2 and/or the safety altitudes, the airspace classification and transfer conditions. Procedures He only makes the standard messages to the pilot occasionally Teamwork The student does not comply enough with the intermediate segment of the approach procedure competencies Planning Secondary and/or the safety altitudes, the airspace classification and the transfer conditions. 3 Attention Management He does not make enough standard messages to the pilot HMI management Attitude The clearances delivered by the student comply most of the time with the intermediate segment of 4 the approach procedure as well as the safety altitudes, the airspace classification and transfer conditions. He makes the standard messages to the pilot most of the time. The clearances delivered by the student systematically with the intermediate segment of the approach 5 procedure as well as the safety altitudes, the airspace classification and transfer conditions. He always makes the standard messages to the pilot. The clearances delivered by the student complies systematically with the intermediate segment of the approach procedure as well as the safety altitudes, the airspace classification and transfer conditions. 6 He always makes the standard messages to the pilot and manages speed and headings for sequencing appropriately.
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