Panel 4 Use of Competency Based Approach for recruiting and - - PowerPoint PPT Presentation

Panel 4 “Use of Competency Based Approach for recruiting and training”

(An implementation example)

ICAO NEXT GENERATION OF AVIATION PROFESSIONALS (NGAP) AND TRAINAIR PLUS REGIONAL SYMPOSIUM Johannesburg – South Africa

10-12 December 2013

• 1. The context…
• 2. Zoom on ATC Training
• 3. Which competencies ?
• 4. An implementation example

 Present practice  Future developments The use of the Competency Based Approach

ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg

• 1. The context…
• 2. Zoom on ATC Training
• 3. Which competencies ?
• 4. An implementation example

 Present practice  Future developments The use of the Competency Based Approach

ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg

ENAC – since 2011, a new dimension…

ENAC – since 2011, a new dimension…

107 Flight Instructors 43 qualified ATC instructors Experts / Lecturers for all subjects relevant to Civil Aviation Several Single & Multiple engine FNPT II aircraft simulators HiFi ATC Simulators (TWR, APP and ACC) 7 CAP 10 39 TB10 50 TB20 7 DA40 10 DA42 16 BE58 5 BE20 57000 Flight Hours in 2012 Permanent Staff: 930 Ab Initio Students: 1650 11 locations throughout France

ENAC – since 2011, a new dimension…

ATCo Initial Training ATCo Refrescher Training ATCo Development Training ATSEP Initial Training ATSEP Development Training PILOT Theoretical & Practical Training Civil Aviation Engineer Training Several Advanced Masters Programmes AIRLINE Manager Training AIRCAFT Flight OPS AIRCRAFT Airworthiness AIS Officers Procedure Design & Training FLIGHT Dispatchers

• 1. The context…
• 2. Zoom on ATC Training
• 3. Which competencies ?
• 4. An implementation example

 Present practice  Future developments The use of the Competency Based Approach

ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg

The use of the Competency Based Approach

Focus on Specific Skills…

Progression Evaluation

… …

PILOTs ATCo ATSEP

Selection Selection Selection Training

Progression Evaluation

Training

Progression Evaluation

Training

• 1. The context…
• 2. Zoom on ATC Training
• 3. Which competencies ?
• 4. An implementation example

 Present practice  Future developments The use of the Competency Based Approach

ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg

Observable Behaviours Performance Criteria Identified Comptency Elements

The use of the Competency Based Approach for ATCo From Competencies to Observable Behaviours

Identified Comptency Units

CBAS (as implemented by Eurocontrol MUAC)

Safety Effective Trafic Handling Worload Management Situational Awareness Planning Decision Making Communication Coordination Emotional Control Attention Management Procedures HMI Attitude Teamwork

ENAC suggestion

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude

FABEC BASIC WG Suggestion

25/03/2013 Theoretical Knowledge Communication Coordination Situational Awareness Planning and decision making Traffic Handling Customer Orientation Stress Coping Behaviour and Attitude

ICAO NGAP revised

06/11/2013 Situational Awareness Traffic and Capacity Management Separation and Conflict Resolution Communication Coordination Management of Non Routine Situations Problem Solving and Decision Making Self Management and Continuous Development Workload Management Teamwork

The use of the Competency Based Approach Competency Framwork(s)

• 1. The context…
• 2. Zoom on ATC Training
• 3. Which competencies ?
• 4. An implementation example

 Present practice  Future developments The use of the Competency Based Approach

ICAO NGAP – Trainair Plus Symposium 10-12 December 2013 - Johannesburg

The use of the Competency Based Approach for ATCo An example…

ENAC CBA Structure

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude

The use of the Competency Based Approach for ATCo

Primary Competencies

SITUATIONAL AWARENESS Strip board analysis Integration of data from the radar display Strip integration Aircraft identification Flight monitoring … SAFETY Conflict detection & solving Multi Arrival integration  Efficient Trafic Information Wake Turbulence Vertical Speeds … EFFECTIVE TRAFFIC HANDLING Comply with the intermediate segment of the approach procedure Speed & heading management Transfer conditions Safety Altitudes Provides ATS as per the Airspace classification …

The use of the Competency Based Approach for ATCo

Primary Competencies

DECISION MAKING Reactivity Appropriate prioritization Appropriate sequencing instructions … PROCEDURES Rules & regulations (OPS Manual) Standard work methodology Surveillance or Procedural … COMMUNICATION Standard phraseology Phraseology adapted to the situation Speach / speed & clarity R/T monitoring Read-back & hear-back COORDINATION Clear and unambiguous communication with colleagues Hand-over situations … TEAMWORK Standard Task Sharing Cooperative Sharing accurate data Appropriate concentration Avoid tunneling To keep focussed on the task while coordination with colleagues …

The use of the Competency Based Approach for ATCo

Secondary Competencies

PLANNING Arrival management & sequencing Arrival / Departure / transit management Appropriate strategy Flexibility & ability to adapt the strategy to the context ATTENTION MANAGEMENT Strips & stripboard updating while managing R/T and coordination with colleagues … ATTITUDE  Relation to the instructor  Accept comments & criticism  Behave as a « learner »… … HMI MANAGEMENT Stripboard updating Strips updating Uses HMI functionnalities …

The use of the Competency Based Approach for ATCo Evaluation tables

ENAC CBA Structure

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude

Decision criteria Allocated Level The student never detects the conflicts and/or the resolution methods are never adapted to the traffic situation 1 Conflict detection is only occasional and/or the resolution methods are not adapted and safety is compromised 2 Conflict detection is not systematic and/or the resolution methods are not adapted and safety may be compromised 3 Conflicts are nearly all detected - even if the resolution is not the best, the resolution methods are adapted (one airprox can be tolerated) 4 Conflict detection is systematic and resolution is adapted to the traffic situation 5 Conflict detection is systematic and resolution is optimal 6

The use of the Competency Based Approach for ATCo Evaluation tables

ENAC CBA Structure

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude Decision criteria Allocated Level The student never complies with the intermediate segment of the approach procedure and/or the safety altitudes, the airspace classification and transfer conditions. He never makes the standard messages to the pilot 1 The student only complies occasionally with the intermediate segment of the approach procedure and/or the safety altitudes, the airspace classification and transfer conditions. He only makes the standard messages to the pilot occasionally 2 The student does not comply enough with the intermediate segment of the approach procedure and/or the safety altitudes, the airspace classification and the transfer conditions. He does not make enough standard messages to the pilot 3 The clearances delivered by the student comply most of the time with the intermediate segment of the approach procedure as well as the safety altitudes, the airspace classification and transfer

• conditions. He makes the standard messages to the pilot most of the time.

4 The clearances delivered by the student systematically with the intermediate segment of the approach procedure as well as the safety altitudes, the airspace classification and transfer conditions. He always makes the standard messages to the pilot. 5 The clearances delivered by the student complies systematically with the intermediate segment of the approach procedure as well as the safety altitudes, the airspace classification and transfer conditions. He always makes the standard messages to the pilot and manages speed and headings for sequencing appropriately. 6

The use of the Competency Based Approach for ATCo Evaluation tables

ENAC CBA Structure

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude Decision criteria Allocated Level The paper srip integration, the strip board updating and the visual circuit "strip board / radar screen" never occur. No mental representation of the traffic situation is possible 1 The paper srip integration, the strip board updating and the visual circuit "strip board / radar screen" take place occasionnally. The good mental representation of the traffic situation is only occasional. 2 The paper srip integration, the strip board updating and the visual circuit "strip board / radar screen" are not done often enough to enable a good mental representation of the traffic situation. 3 The paper srip integration, the strip board updating and the visual circuit "strip board / radar screen" are done often enough to give the student a good mental representation of the present & up-coming traffic situation. 4 The paper srip integration, the strip board updating and the visual circuit "strip board / radar screen" are done most of the time that helps the student maintain (most of the time) a good mental representation of the present & up-coming traffic situation. 5 The paper srip integration is done systematically - the strip board updating and the visual circuit "strip board / radar screen" are constant - the student always has a good mental representation of the present & up-coming traffic situation. 6

The use of the Competency Based Approach for ATCo Evaluation tables

ENAC CBA Structure

06/11/2012 Primary Competencies Safety Situational Awareness Effective traffic Handling Decision Making Communication & Coordination Procedures Teamwork Secondary competencies Planning Attention Management HMI management Attitude

Decision criteria Allocated Level The paper strip updating and/or the strip board updating and/or the radar data processingare never done while the student is listening or speaking on R/T 1 The paper strip updating and/or the strip board updating and/or the radar data processing are ocasionnally done while the student is listening or speaking on R/T 2 The paper strip updating and/or the strip board updating and/or the radar data processing are done sometimes while the student is listening or speaking on R/T 3 The paper strip updating and/or the strip board updating and/or the radar data processing are done most of the time while the student is listening or speaking on R/T 4 The paper strip updating and/or the strip board updating and/or the radar data processing are done nearly always while the student is listening or speaking on R/T 5 The paper strip updating and/or the strip board updating and/or the radar data processing are always done while the student is listening or speaking on R/T 6

The use of the Competency Based Approach for ATCo Evaluation tables

A set of CBAS evaluation tables per test, to be completed by the two examinors.  GO / NO GO concept

(level 4+ for each & every « Competency »)

The use of the Competency Based Approach for ATCo Future developments in this field…

In 2014  Real time input by the examinors The next step, practical training progression monitoring by the ATC instructors

Thanks for your attention

Greg HINDSON Head of ATM – Development & Prospective ENAC – France Tel: +33 6 24 80 28 06 Greg.hindson@enac.fr

ICAO Symposium Johannesburg – December 2013