Pa tro l Da ta Ana lysis Pina l Co unty She riff s Offic e Bo a rd - - PowerPoint PPT Presentation

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Pa tro l Da ta Ana lysis Pina l Co unty She riff s Offic e Bo a rd - - PowerPoint PPT Presentation

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Pa tro l Da ta Ana lysis Pina l Co unty She riff s Offic e Bo a rd o f Supe rviso rs Pre se nta tio n 1 / / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA Co nte nts I ntro duc tio n Da ta a na lysis

slide-1
SLIDE 1

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 1

Pa tro l Da ta Ana lysis

Pina l Co unty She riff’ s Offic e

Bo a rd o f Supe rviso rs Pre se nta tio n

slide-2
SLIDE 2

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 2

  • I

ntro duc tio n

  • Da ta a na lysis no t o pe ra tio ns a na lysis
  • Me tho do lo g y
  • Da ta c o lle c te d
  • Se le c te d re sults
  • No sta ffing re c o mme nda tio ns
  • Q & A

Co nte nts

slide-3
SLIDE 3

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 3

  • Do c ume nts
  • F

a c ility re vie ws

  • Priso ne r pro c e ssing
  • Ve hic le s
  • T

ra ining

  • Pe rso nne l—a ppe a ra nc e
  • Pa tro l
  • Spe c ia lize d units
  • Re c o rds
  • I

nve stig a tio ns

  • Co mmunity po lic ing
  • Co mpsta t a nd

pe rfo rma nc e me a sure me nt

Ope ra tio na l Ana lysis Co mpo ne nts

slide-4
SLIDE 4

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 4

  • Ma the ma tic ia ns, o pe ra tio ns re se a rc he rs, a nd sta tistic ia ns
  • Wo rking to g e the r sinc e 2008
  • 150+ a g e nc ie s, 100+ c lie nts, 36 sta te s
  • 80+ la w e nfo rc e me nt a g e nc ie s
  • Nume ro us c o unty she riff’ s o ffic e s: (L
  • udo un VA, Pine lla s F

L , K a la ma zo o MI , Spo ka ne WA, T e to n WY, Ca mde n GA)

  • Multiple a g e nc ie s in Arizo na :
  • L

a w e nfo rc e me nt: Ca sa Gra nde , F lo re nc e , L a ke Ha va su, Pre sc o tt

  • F

ire de pa rtme nts: Ca sa Gra nde , Que e n Cre e k, L a ke Ha va su

  • Citie s in Pina l Co unty

I ntro duc tio n: CPSM da ta a na lysts

slide-5
SLIDE 5

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 5

  • Co mpre he nsive : syste m to e nsure a c c ura c y
  • T

ime ly: to info rm da ta -drive n de c isio ns

  • I

nde pe nde nt: F

  • llo w a se t o f rig o ro us inte rna l

pro c e dure s

  • I

nte ra c tive a nd c usto mize d: Co nsta ntly e ng a g e d with o ur c lie nts to ta ilo r o ur a na lysis to suit the ir situa tio n

  • Ope n: So lic it input fro m re le va nt sta ke ho lde rs

Me tho ds (Princ iple s)

slide-6
SLIDE 6

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 6

  • E

ntire ye a r o f c o mpute r-a ide d dispa tc h (CAD) da ta :

  • July 2013 thro ug h June 2014
  • 360 MB o f c a ll da ta
  • 300 MB o f unit da ta 1.5 millio n ro ws o f info rma tio n
  • F
  • c us o n fo ur we e ks in diffe re nt se a so ns: Aug ust

2013 a nd F e b rua ry 2014

  • All pa tro l-re la te d a c tivitie s: c a lls a nd no n-c a ll
  • 93K

c a lls, 128K units, 11K no n-c a ll a c tivitie s

  • Pa tro l de plo yme nt sc he dule s: 30+ file s
  • 90 de sc riptio ns  12 c a te g o rie s  8 fig ure c a te g o rie s

Da ta Co lle c tio n

slide-7
SLIDE 7

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 7

  • 93,092 to ta l c a lls
  • 255.0 pe r da y
  • Othe r initia te d (911): 44%
  • De puty initia te d: 53%
  • Ze ro o n sc e ne c a lls: 3%

Ca ll Vo lume

Initia tor T

  • ta l E

ve nts E ve nts pe r Da y Ze ro on- sc e ne

2,836 7.8

De puty- initia te d

49,240 134.9

Othe r- initia te d

41,016 112.4

T

  • ta l

93,092 255.0

slide-8
SLIDE 8

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 8

  • T
  • p fo ur c a te g o rie s we re 82% o f c a lls
  • T

ra ffic (e nfo rc e me nt & a c c ide nts): 50%

  • Crime (pe rso n & pro pe rty): 9%

Ca ll b y Ca te g o ry

Agency assist Arrest Civil Crime Direct ed pat rol General I nvest igat ions Suspicious Traffic

49.7% 10.2% 11.6% 11.0% 0.5% 8.7% 2.7% 0.4% 5.3%

Ca te g or y T

  • ta l E

ve nts E ve nts pe r Da y Ac c ide nts

1,714 4.7

Ala r m

3,212 8.8

Ag e nc y a ssist

4,915 13.5

Che c k/ inve stigation

7,594 20.8

Civil ma tte r

2,516 6.9

Cr ime –pe r sons

2,653 7.3

Cr ime –pr

  • pe r

ty

5,441 14.9

Dir e c te d pa tr

  • l

425 1.2

Distur ba nc e

5,001 13.7

Misc e lla ne ous

10,240 28.1

Pr isone r –a r r e st

349 1.0

Suspic ious pe r son/ ve hic le

4,489 12.3

T r a ffic e nfor c e me nt

44,543 122.0

T

  • ta l

93,092 255.0

slide-9
SLIDE 9

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 9

Initiator Jul- Aug Se p- Oc t Nov- De c Jan- F e b Mar

  • Apr May- Jun

De puty- initiate d

161.4 132.7 143.5 134.6 120.2 109.7

Othe r

  • initiate d

115.0 120.4 118.7 121.3 118.3 80.8

T

  • tal

276.4 253.1 262.2 255.9 238.4 190.5

Ca lls b y Mo nth

  • July-Aug ust: 276.4
  • Ma y-June : 190.5
  • L

a rg e st is 45% hig he r tha n the sma lle st.

slide-10
SLIDE 10

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 10

  • Oc c upie d time : dispa tc h to c le a r time
  • De puty-initia te d a ve ra g e : 16 minute s
  • Othe r-initia te d a ve ra g e : 37 minute s
  • Crime s: a ppro xima te ly 47 minute s
  • So me c a lls (62) e xc lude d in this a na lysis

Oc c upie d T ime

Ca te g or y De puty- Initia te d Othe r

  • Initia te d

T

  • ta l

Ca lls Minute s T

  • ta l

Ca lls Minute s

Ac c ide nts

151 56.9 1,540 58.2

Ala r m

7 14.3 3,141 17.4

Assist othe r a g e nc y

618 36.6 4,137 39.3

Che c k/ inve stigation

1,307 28.0 5,950 33.0

Civil ma tte r

753 22.4 1,624 40.1

Cr ime –pe r sons

236 70.9 2,257 48.9

Cr ime –pr

  • pe r

ty

305 37.4 4,852 46.1

Distur ba nc e

56 44.7 4,821 46.0

Misc e lla ne ous

3,083 25.3 6,063 32.3

Pr isone r –a r r e st

185 74.0 145 82.6

Suspic ious pe r son/ ve hic le

563 18.2 3,775 29.1

T r a ffic e nfor c e me nt

41,526 13.3 2,677 24.1

T

  • ta l

48,790 15.7 40,982 36.7

slide-11
SLIDE 11

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 11

  • Ac c o unt fo r e ve ry re spo nding unit
  • Re spo nding units: 128,393
  • Othe r-initia te d: 1.6 units
  • A c a ll’ s wo rk is the sum o f a ll
  • c c upie d time fo r a ll re spo nding units

Re spo nding Units

Ca te g or y De puty- initia te d Othe r

  • Initia te d

Avg . Ca lls Avg . Ca lls

Ac c ide nts

2.0 151 2.2 1,541

Ala r m

1.6 7 1.4 3,141

Ag e nc y a ssist

1.3 621 1.8 4,145

Che c k/ inve stigation

1.4 1,309 1.6 5,956

Civil ma tte r

1.1 754 1.5 1,624

Cr ime –pe r sons

1.7 239 1.6 2,264

Cr ime –pr

  • pe r

ty

1.3 305 1.5 4,855

Distur ba nc e

1.8 56 2.1 4,824

Misc e lla ne ous

1.2 3,088 1.4 6,066

Pr isone r –a r r e st

1.3 188 1.4 145

Suspic ious pe r son/ ve hic le

1.2 564 1.6 3,778

T r a ffic e nfor c e me nt

1.1 41,536 1.4 2,677

T

  • ta l

1.1 48,818 1.6 41,016

slide-12
SLIDE 12

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 12

Ca ll a nd Wo rklo a d

Ca te g or y Pe r Da y

Ca lls Wo rk Ho urs

Ar r e st

1.1 1.7

Assist othe r a g e nc y

12.6 12.6

Civil

5.8 3.7

Cr ime

25.0 26.1

Ge ne r a l nonc r imina l

25.9 16.1

Inve stig a tions

29.8 19.9

Suspic ious inc ide nt

26.9 28.2

T r a ffic

165.5 51.5

T

  • ta l

292.4 159.9

  • E

xa mple : Aug ust 2013

  • Ca lls: 292 pe r da y o r 12.2 pe r ho ur
  • Wo rklo a d: 160 pe r da y o r 6.7 pe r ho ur
  • T

ra ffic is 57% o f c a lls a nd 32% o f wo rk

  • Crime is 9% o f c a lls a nd 16% o f wo rk
  • No sta ffing re c o mme nda tio ns!
  • Ca ll a nd wo rklo a d a lso va rie s b y ho ur
slide-13
SLIDE 13

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 13

  • E

ntire ye a r, using 4 re g io ns (A to D)

  • Ca lls: 246 pe r da y
  • Wo rk: 142 ho urs pe r da y
  • A (la rg e st): c a lls 38% a nd wo rk 36%
  • B (sma lle st): c a lls 10% a nd wo rk 11%

Ca ll a nd Wo rklo a d b y Re g io n

Re gion Pe r Day

Ca lls Wo rk Ho urs

A

92.8 51.8

B

23.5 15.1

C

70.5 45.2

D

39.3 22.9

Othe r

20.1 7.3

T

  • tal

246.1 142.3

slide-14
SLIDE 14

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 14

  • F
  • c us o n Aug ust 2013 a nd F

e b rua ry 2014

  • Disting uish we e kda ys (Mo nda y – F

rida y) a nd we e ke nds (Sa turda y – Sunda y)

  • Co mpute a ve ra g e pe rso nne l pe r ho ur
  • Quic k e xa mina tio n o f to ta l pe rso nne l fo r e a c h da y
  • L

e a ve re duc e s the a va ila b le de putie s pe r ho ur

  • So urc e s:
  • Biwe e kly sc he dule s b y re g io n (20+ file s)
  • T

ra ffic unit sc he dule s (8 file s)

  • K

9 sc he dule do c ume nta tio n

  • Pa yro ll re c o rds sho wing ho urs wo rke d b y pe rso n a nd type
  • Dispa tc h da ta
  • Co nflic ts b e twe e n so urc e s

De plo yme nt: Ove rvie w

slide-15
SLIDE 15

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 15

  • Aug ust 2013, a ll re g io ns inc lude d
  • T

ra ffic a nd K 9 a re a dde d pa tro l

  • We e kda ys (le ft) a nd we e ke nds (rig ht)
  • We e kda ys: Ave ra g e 28 de putie s pe r ho ur
  • We e ke nds: Ave ra g e 24 de putie s pe r ho ur

De plo yme nt Gra phs

slide-16
SLIDE 16

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 16

  • E

xa mine wo rklo a d thro ug ho ut the da y in 15-minute inc re me nts

  • Hie ra rc hy o f wo rk: o the r initia te d, de puty initia te d, o ut-o f-

se rvic e a c tivitie s, e tc .

  • Ave ra g e da ily wo rklo a d c o mpute d a s la ye rs a re a dde d
  • Co mpute pe rc e nta g e s o f wo rklo a d/ de plo yme nt

De plo yme nt a nd Wo rklo a d

slide-17
SLIDE 17

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 17

  • Wo rklo a d inc lude s o ut-o f-se rvic e a c tivitie s
  • Aug ust 2013 we e kda ys (le ft) a nd we e ke nd s (rig ht)
  • We e kda y: 7.7 de putie s pe r ho ur, 28% o f de plo yme nt
  • We e ke nd : 7.2 de putie s pe r ho ur, 30% o f de plo yme nt
  • We e kda y pe a k o f 40% o f de plo yme nt, 8:00-8:15 p.m.
  • We e ke nd pe a k o f 47% o f de plo yme nt, 8:15-8:30 p.m.

De plo yme nt a nd Wo rklo a d I I

slide-18
SLIDE 18

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 18

  • Se le c tive a b o ut c a lls use d:
  • Va lid dispa tc h a nd a rriva l time s
  • Avo id e xc e ssive ly lo ng re spo nse s (o utlie rs)
  • Only o the r-initia te d c a lls
  • Re le va nt fa c to rs:
  • Ge o g ra phy
  • Prio rity
  • Ho ur o f da y
  • Ca te g o ry
  • Annua l 31,651; Aug ust 2,563; F

e b rua ry 2,622

  • Ave ra g e s a nd 90th Pe rc e ntile s
  • Sa mpling is fine

Re spo nse T ime Me tho ds

slide-19
SLIDE 19

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 19

  • Aug ust a ve ra g e : 18.6 minute s
  • F

e b rua ry a ve ra g e : 19.0 minute s

  • Aug ust 2013
  • Hig h: 24.5 minute s; 8:00-9:00 a .m.
  • L
  • w: 12.5 minute s; 11:00 p.m. -

midnig ht

  • F

e b rua ry 2014

  • Hig h: 23.4 minute s; 3:00-4:00 p.m.
  • L
  • w: 12.5 minute s; 2:00-3:00 a .m.

Re spo nse T ime s b y Ho ur

slide-20
SLIDE 20

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 20

  • Sig nific a nt va ria tio n b y re g io n
  • T
  • ta l re spo nse time : 15.1 to 22.5 minute s
  • T

ra ve l time : 10.1 to 16.9 minute s

  • Dispa tc h de la y: 5.1 to 6.4 minute s

Re spo nse T ime s b y Re g io n

R e g ion Dispa tc h T r a ve l R e sponse T

  • ta l Ca lls

A

5.1 10.1 15.1 14,666

B

5.9 14.4 19.8 2,999

C

6.4 16.9 22.5 7,692

D

5.8 12.7 19.4 5,297

Othe r

11.4 17.7 27.3 997

All

5.8 12.8 18.4 31,651

slide-21
SLIDE 21

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 21

  • Hig h-prio rity re spo nse a nd a ll c a lls: 9.8 ve rsus 18.7

minute s.

  • Dispa tc h de la y: 2.6 minute s ve rsus 5.8 minute s o ve ra ll
  • F
  • r hig h-prio rity c a lls:
  • L
  • ng e st ho urly a ve ra g e wa s 11.6 minute s b e twe e n 2:00 a nd 3:00 p.m.
  • Sho rte st ho urly a ve ra g e wa s 7.9 minute s b e twe e n 6:00 a nd 7:00 p.m.

Re spo nse T ime s b y Prio rity

Pr ior ity Dispatc h T r ave l Re sponse T

  • tal Calls

2.6 7.2 9.8 903

1

3.2 8.8 12.0 10,814

2

6.3 13.0 19.3 12,629

3

9.0 18.6 27.6 3,349

4

9.9 19.3 29.2 3,843

9

5.9 17.3 23.3 113

All

5.8 12.8 18.7 31,651

Injur y ac c ide nts

3.0 7.6 10.5 405

slide-22
SLIDE 22

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 22

  • Anything re c o rde d fo r a pa tro l unit
  • Sta tus c o de s indic a ting a unit we nt o ut o f se rvic e
  • No t muc h de ta il pro vide d c o nsiste ntly
  • L

e ng th o f a n o ut-o f-se rvic e a c tivity no t we ll re c o rde d

  • L

e ss re lia b le tha n c a ll o c c upie d time

  • 11,122 a c tivitie s fo r the ye a r
  • 9,076 la ste d mo re tha n 30 se c o nds
  • 24.9 a c tivitie s pe r da y
  • 20.8 wo rk ho urs pe r da y

No n-c a ll Ac tivitie s

slide-23
SLIDE 23

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 23

  • Re q ue st fo r c o mme nts:
  • Po te ntia l e rro rs, ina c c ura te a ssumptio ns
  • Ove rlo o ke d da ta
  • Ma y – June 2014 is “fishy”
  • De plo yme nt re q uire s sc rutiny:
  • Ma ny so urc e s
  • Diffe re nt le ve ls o f re lia b ility
  • Additio na l re q ue sts: a g e nc y a nd SME

’ s

  • I

nte ra c tivity impro ve s fina l re po rt’ s q ua lity

Why is this a dra ft?

slide-24
SLIDE 24

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 24

  • Re sults no t fina lize d
  • L

e ve l o f se rvic e disc ussio n re q uire d

  • Pla nne d wo rklo a d:
  • Wha t ta sks will pa tro l de putie s pe rfo rm a nd whe n?
  • Ho w muc h unc o mmitte d time is e xpe c te d?
  • Pe rfo rma nc e me a sure s:
  • Wha t re spo nse time ta rg e ts a re re a listic ?
  • Ho w will this va ry b y a re a a nd po pula tio n?
  • Sc he duling re a litie s:
  • Wha t shift pa tte rns ha ve b e e n e xplo re d?
  • Wha t a re a llo we d b y e xisting c o ntra c ts?

No sta ffing re c o mme nda tio ns

slide-25
SLIDE 25

/ / EXC LUSIVE PRO VIDER O F PUBLIC SAFETY TEC HNIC AL ASSISTA NC E FO R IC MA 25

E ND