Overview of the presentation Response Burden Measurement 1. Our - - PDF document

BLUE-ETS Conference Statistics Netherlands, Heerlen

Janet Sear March 22 &23, 2011

Response Burden Measurement and Motivation at Statistics Canada

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Overview of the presentation

• 1. Our Response Management Strategy
• 2. Administrative Data usage
• 3. Ombudsman
• 4. Metrics
• 5. Red Tape Reduction Commission
• 6. Challenges

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1) Our Response Management Strategy

i. Foster good relationships ii. Use Administrative Data wherever possible

• iii. Design appropriate collection instruments
• iv. Sampling and follow-up strategies with a holistic

view v. Ask once

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Enterprise Portfolio Management Program Relationship Building: 300 large, complex enterprises

Enterprise-centric approach Relationship management role Explain the why; answer questions; address concerns Profiling (legal and operations) Collection management Ensure coherence

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2) Administrative Data

Access under the Statistics Act to a broad range BN GIFI Exclusion Thresholds Even more Tax Replacement

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T2

ROYCE-MARANDA THRESHOLDS

Main sample to be surveyed

Not eligible for tax : questionnaire Tax replaced Characteristic survey (some Services surveys) or questionnaire (all other divisions) T1

Main sample to be surveyed

RY2010 Methodology: Tax Replacement

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Administrative Data (con’t) Threats:

• We are residual users
• At risk of file owner making changes
• Requirements
• Content
• File format

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3) Ombudsman

Reports to Director General, Industry Statistics Branch Secretary of Senior Management Committee on Business Response Management (Committee chaired by Assistant Chief Statistician, Business and Trade Statistics Field) Member of corporate Collection Planning Committee Attends field debriefings

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Ombudsman (con’t)

Established in March, 1997 A tangible example of StatCan commitment Is the respondent’s representative

Three main roles:

• 1. Complaint resolution
• 2. Relationship building
• 3. Response burden measurement

Awareness

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Ombudsman (con’t)

1) Complaint Resolution

• Render fair, balanced and impartial rulings,
• Do not simply reinforce operational

requirements!

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Ombudsman (con’t)

2) Relationship Building

• Promote a better understanding of relevance

and importance

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Ombudsman (con’t)

3) Response Burden Measurement

• Annual enquiry to any division having

conducted a business survey in previous year.

• High level aggregates reported in Statistics

Canada’s Departmental Performance Report to Parliament.

• More detailed information used within.

16 Subject Matter Divisions Involved:

• Agriculture
• Balance of Payments
• Business Register
• Business Special Surveys and

Technology

• Distributive Trades
• Environment
• Enterprise Statistics (Head

Office Survey)

• Investment and Capital Stock
• Industrial Organization and

Finance (Enterprise)

• Income Statistics (Pension

Funds)

• Labour Statistics (Business

Payrolls)

• Manufacturing
• Prices- Consumer
• Prices - Producer
• Services
• Transportation

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Compliance Cost Measurement

“Potential Compliance Costs” Product of

• i. Survey Frequency

ii.Average Sample Size iii.Average Time to Complete (hrs) Index of Compliance Costs, 1991 = 100

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Minutes of Burden per BR Establishment

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Minutes of Burden per BR Establishment

Small Businesses Medium & Large Businesses

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Calendar Year 2009, Time to Complete Frequency

Number of Hours to Complete Number of Surveys 30 min or less 78 52% > 30 min; <= 1 hour 36 73% > 1 hour; <= 2 hours 45 > 2 hours; <= 3 hours 20 > 3 hours; <= 4 hours 14 > 4 hours; <= 5 hours 9 > 5 hours; <= 10 hours 10 > 10 hours; <=40 hours 6 Total 218

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5) Red Tape Reduction Commission

Background

• Newly established January 2011

Previously:

• 1994, Paper Burden Reduction Initiative – a joint public/private forum
• 2007, Paper Burden Reduction Initiative – reduce by 20%

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Red Tape Commission (con’t)

Opportunities: Has opened the door for us to start a discussion with Government Hope: Government to collect once and only

• nce and share

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6) Challenges

Data Users

• There are endless data needs!!!
• Need some sense of priority
• Need an infrastructure robust enough and responsive

enough to support survey programs now and into the future

• Need to avoid technical failure as well as business

failure

• Need an efficient process and efficient systems to

support