Our Transformation Journey the very best care for every patient, - - PowerPoint PPT Presentation
the very best care for every patient, every day Our Transformation Journey the very best care for every patient, every day Our vision Our aims are: To deliver the best quality care for our patients To be a great place to work and learn
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
Watford General Hospital
Hemel Hempstead Hospital
St Albans City Hospital
the very best care for every patient, every day
the very best care for every patient, every day
has seen a leap in the number of services graded as ‘good’
has more than halved
trust’s sites
soundings from key stakeholders
patient notes; medical records and additional information in relation to specific questions.
the very best care for every patient, every day
the very best care for every patient, every day
Urgent & emergency services
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
performance over last three years
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day
(benchmarked with HPFT)
regime has begun
Streaming in UCC and MIU
room
pitstop and clinical decision making
Resus
and hydration in ED
the very best care for every patient, every day
Referral to Treatment:
compliance by March 2017
wait performance
WHO checklist
Cancer Two Week Wait:
to improve communication with patients WHO Checklist:
the very best care for every patient, every day
lessons learnt from SIs
and application of policy
Lessons Learnt from SIs:
governance meetings
Duty of Candour:
DOLS:
DNACPR:
the very best care for every patient, every day
Hemel Hempstead
working and leadership in NNU and ED
appraisal and mandatory training performance
Medical Care at Hemel Hempstead:
competencies, support workers undertaking care certificate
Team-working in NNU and ED:
team work and culture
Mandatory training and appraisals:
the very best care for every patient, every day
Emergency Care:
compliance with 95% standard include: – Increased attendances, higher acuity
November (+47% from 13/11/16 to 05/02/17). Additional surge areas utilised include surgical ring-fenced beds, and:
– Ambulatory Care – Frailty Unit – Gynae Ambulatory – Cath Lab – Outpatient Physio
primary care physician falls short of the 5 patients per hour anticipated.
Apr-Jan 2015/16 Apr-Jan 2016/17 YTD % Change (2015/16 vs 2016/17)
Attendances – WGH (type 1) 73250 77787 6.2% Attendances - WHHT 114280 117753 3.0% Ambulance Arrivals 24466 26349 7.7% % Ambulance Patients 33.4% 33.9% 0.5% AE Admissions 25330 27461 8.4% AE Admission Rate 34.6% 35.3% 0.7% Attendances - WGH <16 18531 19077 2.9% Attendances - WGH 16-64 37380 39025 4.4% Attendances - WGH 65+ 17339 19685 13.5%
the very best care for every patient, every day
Emergency Care:
compliance with 95% standard include: – Very high levels of delayed transfers of care: Additional actions:
DTOCs Apr-Dec 2015/16 Apr-Dec 2016/17 % change DToC bed days used
8465 10580
25.0% DToC Beds Occupied (Avg/month)
31 38
22.6% Total DToC Beds Occupied
277 346
24.9%
the very best care for every patient, every day
Our people:
Our infrastructure:
and meet paperless challenge
the very best care for every patient, every day
Your Care, Your Future
improve outcomes and integrate care
and need to improve estate and IM&T infrastructure
working and work together to drive system value Our local strategy
support and empower all teams to develop Financial stability
Trust Board
the very best care for every patient, every day
the very best care for every patient, every day
the very best care for every patient, every day