Transformation launch event
HSCP Transformation Programme Launch 09:15 – 09:25 Judith Proctor Background and Transformation Journey 09:25 – 09:40 Tony Duncan Our Strategic Direction 09:40 – 09:45 Jess Brown Transformation Programme 09:45 – 09:50 Rachael Docking What do we mean by Transformation? 09:50 – 10:10 Rachael Docking BREAKOUT EXERCISE 1 & Feedback 10:10 – 10:20 Comfort break 10:20 – 10:40 Hazel Stewart BREAKOUT EXERCISE 2 & Feedback 10:40 – 10:50 Hazel Stewart / Transformation Team & Programme Management Martin Macaulay Office 10:50 – 10:55 Martin Macaulay Being a Senior Responsible Owner 10:55 – 11:10 Ross / Gosia / Ongoing communication and wider engagement Rhiannon / Sophie Transformational Redesign Unit at the ihub – Offers 11:10 – 12:10 Rachel King / Sharon Wiener- and Asks Ogilvie 12:10 – 12:15 Q & A
Our Transformation Journey • We face a number of significant challenges and we know that we cannot continue to do things the way that we always have • Our Strategic Plan provides us with a new strategic direction and we have clear leadership support from the IJB • We are investing in an ambitious change programme to tackle the systemic challenges and deliver sustained change • We want to involve all of our staff and partners in co-designing and delivering true transformation
We’re changing our DNA ❑ we aspire to support people to develop their full potential and enrich their lives ❑ we connect to our people, our partners and our communities ❑ we are expert listeners ❑ we free and empower our colleagues to be the best they can be ❑ we have a clear Partnership identity that embodies our values and includes our partners in all sectors.
Our Strategic ic Dir irectio ion Tony Duncan
EIJB Strategic Framework
EIJB Strategic Framework The Strategic Context is challenging • Regional, national and international strategic pressures – global trends • Changing demographics leading to increased demand on HSC • Inequalities and lifestyle choices leading to multi-morbidity and increased demand on HSC • Continued squeeze on budgets • Climate change and pressure on natural resource • Managing public expectations • Changing cultures In Edinburgh we must innovate, evolve rapidly and aim to be at the forefront of change and a recognised leader in HSC transformation
EIJ IJB Strategic Plan 4 Key Elements: Edinburgh (health and social care) Pact: 2019 - 2022 2019 2022 Must be realistic and transparent Requires broad engagement and support of partners Explicit statement …. a Modern ‘Contract’ Home First: Shift balance of care and funds from acute to community Change in culture and points of ownership 3 Conversations Approach: Innovation sites – grows and spreads bottom up ‘mini revolution’ over 2-3 years+ Must scale up through Phase 2 Transformation: Ambitious 2 year transformation programme Designed to turbo-boost strategic plan Needs broad stakeholder engagement and buy in To deliver lasting and sustainable change
Operationalising Strategic Plan • Sequence activity : • Launch transformation programme Phase 1 (>31 Mar 20): • Plan out milestones and credible delivery timelines Prepare, launch and begin • Identify and deliver ‘quick wins’ implementation IAW Strategic Plan…. ON TRACK! • Build momentum through Transformation : • HQ to Localities and beyond….. strategy into action Phase 2 (>31 Mar 22): • Communications – own the ‘narrative’ – buy in continue implementation • Engagement – co-production – influence through transformation and • Identify obstacles to progress and work round business as usual. • Higher level visibility and key leader engagement • Optimise EIJB and supporting committees Prepare the ground for next planning cycle. • Optimise EHSCP structure
Transformation Programme
Conversation 1: Conversation 2: Conversation 3: Listen and Connect Work intensively with people in crisis Build a Good Life SRO: Tom Cowan SRO: Jacqui MacRae SRO: Tony Duncan PM: Rachael Docking PM: Hazel Stewart PM: Hazel Stewart Home First Home Based Care Prevention SRO: Fiona Wilson SRO: Alana Nabulsi SRO: Angela Lindsay Bed Based Care Front Door Access Crisis Intervention Models, SRO: Bruce Dickie SRO: David White including Adult Support and Protection Community Frailty Service Transitions SRO: Colin Beck SRO: Katie McWilliam SRO: Mark Grierson Technology Enabled Care The Edinburgh Pact SRO: Mike Massaro-Mallinson SRO: Linda Irvine-Fitzpatrick Three Conversations SRO: Nikki Conway Conversation 4: Cross-cutting enablers SRO: Moira Pringle; PM: Rachael Docking Workforce and Cultural Digital Strategy for Community Equipment Future Focused Development Business Model Infrastructure SRO: Billie Flynn SRO: Sheena Muir SRO: Deborah Mackle SRO: TBC
Transformation Programme structure Edinburgh Integration Joint Board Executive Strategic Management Planning Group Team EHSCP Transformation Portfolio Board Controls Programme Management Support Primary Care Conversation 2: Conversation 1: Conversation 3: Office Improvement Plan Work Intensively with Listen & Connect Build a Good Life People in Crisis Board Reporting Programme 4: Cross-cutting Enablers
Introduction to the Transformation Team Transformation Programme Team Jessica Brown Transformation Team Leader Rachel Docking Hazel Stewart Jenny McCann Martin Macaulay Programme Programme Programme PMO Manager Manager Manager Manager Rhiannon Virgo Gosia Szymczak Ross Chmiel Sophie Milner Project Manager Project Manager Project Manager Project Manager
transformation : to completely change the appearance or character of something, especially so that it is better; to completely change in appearance or character
“Transformation isn't a future event, it's a present day activity. ”
BREAKOUT EXERCISE - 1 GROUP WORK After transformation what will your programme/project look like? Describe the difference you want to see.
Comfort break
BREAKOUT EXERCISE - 2 GROUP WORK Previous learning: what’s worked and hasn’t worked?
Transformation Team: What can we bring? Additional capacity Support to help define: • where we are going • how to get there • programme progress Collaboration & sharing best practice across the programme
Transformation Team: What are we doing? • Finding our way around & getting to know you (and us!) • Supporting projects • Building capability to embed a programme framework
• Developing core set of project documentation Creatin ing • Focusing on what matters for Programme successful delivery Management • Establish reporting Offi fice (P (PMO) Capacit ity mechanisms to track progress • Support programme team
Senior Responsible Owner Develop the business case Establish the project team Establish and chair project Ensure preparation of coherent Ensure regular progress board project plans reporting
Senior Responsible Officer: Key Responsibilities Guid idance & Su Support Le Leadership ip Change Management Ch Desig sign Governance Busin iness Case Sen enior Responsible Offi ficer Ris isks & Iss Issues Proje ject Management Stakehold St lder Management Deliv livery ry
Communication and wid ider engagement • What information matters to your teams? • What are best ways to share information? • Tips for more effective collaboration? Where are the Suggestions/ ideas What is currently gaps / barriers in to improve working well? communication? communication? [Gosia] [Ross] [Sophie]
Transformational Redesign Unit at the ihub Offers and Asks
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