Or a good one? With Karen Main, Principal Note: todays - - PowerPoint PPT Presentation

Are you a nice boss? Or a good one?

With Karen Main, Principal

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Note: today’s presentation includes an interactive component

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Practice question!

SMART DEVICE: Text TO:22333 In body of text, type: KARENMAIN636 WEBSITE: Go to: www.PollEv.com/karenmain636

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Send the word “clear” to un-do your response.

Make a mistake or change your mind?

 Self-Awareness  Delegation  Rewards and Recognition  Conflict  Accountability  Turning Tough Conversations to

Productive

Today, assess yourself on these essential skills:

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What strengths do you bring to your role?

Assess your own practices

“Know yourself. Don't accept your dog's admiration as conclusive evidence that you are wonderful.”

Ann Landers

Believing you are: When others perceive you are: Shrewd Confident Have strong opinions Passionate Strong Detail oriented Quiet Sensitive Sly Arrogant Opinionated Impulsive Rigid Nitpicking Indecisive Needy

Most Common Misperceptions that lead to disconnects*

*Mark Goulston, Just Listen

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You set the tone for how we do things around here…

You are highly visible.

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Leadership is:

“Moving people beyond their current level of competence”

(Linsky & Heifitz, “Leadership on the Line,” 2002)

COMFORT ZONE – home base

FEAR & LOATHING ZONE – NOT HELPFUL

THE LEARNING ZONE

Where are you spending your time?

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There’s just too much to do and too little time…

Please stand if you’re feeling

• verwhelmed by

your job…

 I stay late, after everyone else has gone home, to

get caught up on my work

 I come in early, before everyone else gets in, to

have quiet time to get caught up

 Every once in a while I find I get a whole lot

done on Saturdays

 I use that time right before bed, when the

household is sleeping, to get caught up

Which is true for you?

How are you spending your time?

Subordinate- imposed time system-imposed time Boss-imposed time

Discretionary time (The Good Stuff)

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Oncken, Jr., & H. Burrows.

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Assigning the right level of task to the right person.

Delegation

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You don’t always need to be the “helpful” boss who bails everyone

• ut…

Monkey Management

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Oncken, Jr., & H. Burrows.

Monkeys are… the next

step that must happen in order for a task to be completed or a project to move forward.

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Oncken, Jr., & H. Burrows.

The problem with taking on monkeys?

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Oncken, Jr., & H. Burrows.

BEFORE AFTER

The more you delegate, the more time you have for your people.

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Onchen, Jr., & H. Burrows.

You should always have more time to meet with your employees than they have to meet with you

From “The One Minute Manager Meets the Monkey” by K. Blanchard, W. Oncken, Jr., & H. Burrows.

How we inadvertently take on other people’s monkeys:

I’d be happy to!

Hmmm…let me see what I can do…

Let me look in into to it it

I better keep an eye on this…

I’ll take care of it. I’ll handle this…

Instead, more useful phrases:

Tell me your thoughts

Hmmm…how do you think you’ll proceed? Lo Look into to it t an and d get et ba back to to me e tom tomorrow wit with yo your rec recommendatio ions. Please keep an eye on this for me… What have you done so far?

I trust you can handle it

Our mindsets may create a barrier to new approaches…

A shift

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How do you handle mistakes?

Innovation, new approaches, trial & error…

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Does decision-making always rest with you?

Build competence through delegation…

Conflict: the secret to successful teams!

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Discovering alternate points of view

“Mining for Conflict”

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Accountability builds strong teams

Hold staff accountable – your team wants you to lead!

Where are you spending your time?

 Your Star performers?  Or your problem ones?

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Hold Productive Conversations

Solve problems early

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Be specific Have good business reasons for the feedback Talk in terms of “impact”

Give feedback

• ften:

“The biggest mistake is believing there is one right way to listen, to talk, to have a conversation – or a relationship.”

Deborah Tannen, Sociologist and Linquist

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Must be meaningful & genuine

Rewards & Recognition

“65% of Americans say they received no recognition in the workplace in the last year.”

Gallop 2004

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Choose your battles wisely! Keep perspective. Maintain your humor…

Lighten Up

Your active participation made for rich discussion and learning.

Karen Main 720-272-3433 k_main@msn.com