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Addressing the Opiate Crisis through Better Pain in partnership with Assessment About Us MHQP MHQP has a 21-year history of effectively bringing together representatives from across the CONNECT COLLABORATE GROW medical ecosystem (large


  1. Addressing the Opiate Crisis through Better Pain in partnership with Assessment

  2. About Us MHQP MHQP has a 21-year history of effectively bringing together representatives from across the CONNECT COLLABORATE GROW medical ecosystem (large system providers, affiliated and independent physician groups, all of the large insurers, and patients of different backgrounds) to develop groundbreaking measures Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions in the areas of health care quality, patient experience, patient-reported outcomes and practice variation. Its multi-stakeholder governance and infrastructure allows for broad representation, Gain private access to vibrant affinity Identify and define meaningful projects rapid dissemination of findings, accelerated change in practice patterns and experienced communities and engage in online through Innovation Workshops measurement of those changes. messaging, calls, and in-person events Participate in meaningful projects with Build your network and share strategic likeminded individuals Mad*Pow design & experience innovation interests and insights Mad*Pow is a strategic design consultancy that leverages the psychology of motivation to Promote project findings through Center network and media assets create innovative experiences and compelling digital solutions that are good for people and Access hand-selected resources for good for business. For almost 20 years, our passionate and creative team has thrived on Affinity Communities ; webinars, case collaborating with our clients to create experiences and programs that are designed to deliver studies and articles both social impact and financial return. POWERED BY

  3. Thanks COLLABORATE GROW Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions Identify and define meaningful projects Engage in professional development through Innovation Workshops through training workshops , boot camps and conferences , some specifically Participate in meaningful projects with designed for Affinity Communities likeminded individuals Incorporate Mad*Pow coaching and Promote project findings through services into your membership: Center network and media assets Experience innovation, behavior change Many thanks to Cigna for their partnership and funding for Phase 1 design, and digital solutions P O W E R E D B Y

  4. The Team AMY CUEVA DAN COLEMAN, Ph.D CHRIS TOLLES ADAM CONNOR BARBRA RABSON PROJECT LEAD FOUNDER, CHIEF EXPERIENCE RESEARCH LEAD VICE PRESIDENT, PRESIDENT & CEO, MHQP OFFICER, MAD*POW ORGANIZATIONAL DESIGN & TRAINING, MAD*POW POWERED BY

  5. The Team ADAM HEROUX KAREN SMITH PAM RESSLER, RN, MS, HN-BC MICHELLE DAVIS CLIENT EXPERIENCE DIRECTOR, FOUNDER, STRESS RESOURCES CMO, FRANKLIN W. OLIN COLLEGE CHIEF OPERATING OFFICER, MAD*POW OF ENGINEERING MHQP POWERED BY

  6. Background When it comes to pain, doctors and patients often have a hard time partnering with each other. We're not much good at talking about how CONNECT COLLABORATE GROW much it hurts, or understanding the reasons it won't go away, or building Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions the trust it takes to navigate together through the complex, ambiguous landscape of pain. Gain private access to vibrant affinity Identify and define meaningful projects communities and engage in online through Innovation Workshops messaging, calls, and in-person events Too often, these dysfunctional conversations lead to the over-prescription Participate in meaningful projects with Build your network and share strategic likeminded individuals and overuse of opioids — and ultimately to the destruction of individual design & experience innovation interests lives, families, and communities across the country. and insights Promote project findings through Center network and media assets Access hand-selected resources for Affinity Communities ; webinars, case studies and articles POWERED BY

  7. Challenge CONNECT COLLABORATE GROW Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions How might we improve conversations between clinicians and their Identify and define meaningful projects Engage in professional development through Innovation Workshops through training workshops , boot camps patients suffering from serious pain to enhance the ways in which they and conferences , some specifically Participate in meaningful projects with designed for Affinity Communities assess and understand pain in the outpatient setting? likeminded individuals Incorporate Mad*Pow coaching and Promote project findings through services into your membership: Center network and media assets Experience innovation, behavior change design, and digital solutions POWERED BY

  8. Approach Using a human-centered and evidence-based design process, we drew together the different stakeholders involved in assessing pain, including CONNECT COLLABORATE GROW patients, their families, physicians and other healthcare professionals. Each Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions of these stakeholders offered key perspectives into the ways in which we respond to pain: how we experience it, assess it, and treat it. Identify and define meaningful projects Engage in professional development through Innovation Workshops through training workshops , boot camps and conferences , some specifically This deeper understanding of the patient-clinician interaction provided a Participate in meaningful projects with designed for Affinity Communities likeminded individuals foundation for broader, prevention-based approaches to pain that may Incorporate Mad*Pow coaching and prove more powerful than regulatory solutions such as limits to the Promote project findings through services into your membership: Center network and media assets Experience innovation, behavior change number of pills a physician can prescribe. design, and digital solutions POWERED BY

  9. Activity Background research including: • Professional literature review • Expert interviews including pain specialists, journalists, medtech investors, substance abuse counselors • Stakeholder research including people suffering from acute pain, and those suffering from chronic pain, PCPs, surgical specialists, VA physicians, integrative pain managers, physical therapists, nurses, pharmacists, and payors • Co-design workshop with representatives from each stakeholder group • Summarized findings and recommendations for future Phase 2 POWERED BY

  10. Project Status CONNECT COLLABORATE GROW Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions Identify and define meaningful projects Engage in professional development through Innovation Workshops through training workshops , boot camps Understand Create Pilot and conferences , some specifically Participate in meaningful projects with designed for Affinity Communities likeminded individuals Incorporate Mad*Pow coaching and Phase I - Complete Phase II Promote project findings through services into your membership: Center network and media assets Experience innovation, behavior change design, and digital solutions POWERED BY

  11. Immersive Research 25+ Interviews: Patients, PCPs, Pain Specialists, Advocates, Surgeons, Nurses, Researchers, Payors, Pharmacists… CONNECT COLLABORATE GROW Strategic design and experience innovation competencies on and generate exposure for project solutions Identify and define meaningful projects Engage in professional development through Innovation Workshops through training workshops , boot camps and conferences , some specifically Participate in meaningful projects with designed for Affinity Communities likeminded individuals Incorporate Mad*Pow coaching and Promote project findings through services into your membership: Center network and media assets Experience innovation, behavior change design, and digital solutions POWERED BY

  12. “Big - Picture” Pain Challenges Pain in fundamentally Pain is commonly Pain is poorly- Physiological CONNECT COLLABORATE GROW subjective complex understood Strategic design and experience innovation competencies to valuable insights, resources and members on and generate exposure for project solutions Identify and define meaningful projects Engage in professional development Patients with pain often Doctor expected to “just Clinical interactions are through Innovation Workshops through training workshops , boot camps Interpersonal isolated, confused, and conferences , some specifically fix it” rushed, cold, surface fearful Participate in meaningful projects with designed for Affinity Communities likeminded individuals Incorporate Mad*Pow coaching and Promote project findings through services into your membership: Patients have limited Healthcare system Reimbursement policies Center network and media assets Experience innovation, behavior change Systemic access to multi-modal designed to provide support consultation, design, and digital solutions care acute care education poorly $ POWERED BY

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