One Stop Shop a digital platform to guide energy retrofit This - - PowerPoint PPT Presentation
One Stop Shop a digital platform to guide energy retrofit This project has received funding from the European Unions Horizon 2020 research and innovation programme under grant agreement No 839134 One Stop Shop energy retrofit interactive
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 839134
Partners
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 839134.
One Stop Shop energy retrofit interactive presentation
27th of April 2020
Hi ! I am Caroline Bouteloup from CSTB. I am very happy to be with you today to present you the TURNKEY RETROFIT Platform. Johanna Varghese from IGBC has worked with me on this presentation.
We are using Ahaslides for this interactive presentation. Please log onto : https://ahaslides.com/TURNKEY It will be a silent presentation. But it will be interactive ! We’ll explain how…
Please log onto : https://ahaslides.com/TURNKEY We will ask you some reactions or questions, you can answer on your smartphone or computer. Don’t forget to submit your answer.
And you can comment on any slide using the buttons. Don’t hesitate to scroll down if you do not see the buttons on your screen. All your answers and comments will be anonymous.
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The presentation will be sent to you afterwards. So you do not need to take any notes.
Agenda
Objective of this presentation
TO EXPLAIN TO YOU
platform and how to collect and manage missing data.
Listen to what we’ve created for the French digital platform and tell us what you think about it !
What’s the purpose of the TURNKEY RETROFIT project
To give the homeowner a pleasant experience in their renovation journey from start to finish. We’ll do this by developing a digital platform to guide energy retrofit and provide easy to understand information and tools so that customers can find
A digital platform to guide energy retrofit
Comfort, health and smaller energy bills at your fingertips.
Our mission
Guide your retrofit journey from start to finish
Who we are and our role on the project
CSTB is a public research establishment in the construction sector, employing about 930 staff including engineers, researchers and experts in building science and building technologies and advanced ICT. CSTB is the overall TURNKEY RETROFIT project coordinator (leader of WP6). CSTB will also lead Task 1.2 related to the development
the digital platform and Task 3.1 related to the adaptation of the digital platform.
Who we are and our role on the project
EP is a tribe of people with a passion for data and real estate that seeks to liberate, analyse, and redistribute data in order to revolutionize the famously archaic and opaque housing market and make it understandable for all its
currently has a staff of 50 and is based in Nantes, France. EP will lead the specification of the integration service (WP1 and Task 1.3 leader). Created in 2014, Operene is a private company dedicated to ambitious renovation projects. Operene provides services for a network
SME’s companies working in the field of building refurbishments and energy efficiency. Operene provides its existing integrated renovation service targeted at multi-family housing. Operene mainly contributes in WP1 in the specification
the TURNKEY RETROFIT service, and in WP3 in the local implementation activities.
TECNALIA Research & Innovation is a private, independent, non-profit applied research centre of international excellence. Legally a Foundation, TECNALIA is the leading private and independent research and technology organisation in Spain. TECNALIA will lead local implantation activities of the TURNKEY RETROFIT service (WP3 leader). TECNALIA will also lead the market and PESTLE analysis used to developed new business models for the platform and the evaluation of the Spanish implementation of the service.
Who we are and our role on the project
ANERR is a non-profit association with scope and presence in Spain, and whose aims include defending, representing and managing the collective and individual professional interests of its members. ANERR promotes technical development and the activity of building rehabilitation, providing services of all kinds to its associated companies, as well as enhance the professionalization of the sector of reforms and renovations of buildings, for the benefit of citizens and the general social interest. ANERR will mainly support local implementation activities (WP3) in Spain, and manage the involvement of the Local Implementation Group (LIG) in Spain.
IGBC is the leading authority on sustainable building in Ireland. With a network of over 170 member organisations from the entire value chain of the built environment, IGBC is working to transform the Irish construction and property sector into a global leader in quality and sustainability. IGBC will lead the creation of the TURNKEY RETROFIT market actors’ community (Task 2.3), a community of stakeholders committed to develop and further replicate the TURNKEY RETROFIT service. IGBC will also manage the involvement of the Local Implementation Group (LIG) in Ireland.
Who we are and our role on the project
The National University
Ireland (NUI) Galway (www.nuigalway.ie) is the largest and oldest university based in the west of Ireland, employing in excess of 2,000 staff with a 17,000 strong student population. NUI Galway was the first university in Ireland to join the SEAI Sustainable Energy Communities Network. Energy research has been identified as a strategic research priority in NUI Galway and this project will have the full support of the Ryan Institute, NUI Galway’s home for Environmental and Energy research. NUIG will lead the evaluation of the impacts of the TURNKEY RETROFIT service (WP4 leader), will contribute to local implementation activities in Ireland, and will provide its significant expertise.
The Buildings Performance Institute Europe (BPIE) is a not-for- profit think-tank with a focus on independent analysis and knowledge dissemination, supporting evidence-based policy- making in the field of energy performance in buildings, throughout Europe and beyond. BPIE is the Benchmarking (Task 1.1) and Dissemination and Communication leader (WP5 leader) of the TURNKEY RETROFIT project.
Who we are and our role on the project
R2M Solution France SAS is an integrated and multi- disciplinary entrepreneurial innovation company that aggressively targets filling the gap between research activities and market implementation across the fields of Innovation, Engineering, Energy Services & Sustainability and ICT/Automation. R2M is a dynamic partner that will help the Coordinator and the Consortium to glue together all the concepts and focuses
interest of all industrial partners. To accomplish this, R2M will serve as the WP2 leader. In this capacity, R2M will lead the business model’s development and the elaboration of the Exploitation Plans for Sustainability and Large-Scale Uptake Beyond Project Lifetime.
4 - Presentation of the French prototype
Some definitions first
To make sure you understand what we are talking about And remember that you can comment on any slide using the buttons.
4 - Presentation of the French prototype
Some definitions
Bricks
In the Turnkey Retrofit project, bricks refer to digital building blocks that will interface with existing businesses’ websites and create more functionalities to assist the customer on their journey. Bricks could be likened to plug ins - used in software programs to support specific features or functionality. For e.g. Punch diagram and Smartdiagram
One stop shop
practice, actions and services in one place for a customer friendly approach.
well as an end to end management and coordination of renovation works through one point
On the Irish platform it’s something we’d like to have.
Punch Diag Is a type of brick that can be used to let the homeowner interact with a picture of a house and “punch in” information about their home
4 - Presentation of the French prototype
Some definitions
Smartdiag Is a type of brick that can be used to identify the best retrofit roadmap for the homeowner based on energy assessment. It provides an overall scoring [similar to an EPC] and three road maps with energy costs and list of works. The 3 road maps define the scope of works “ initial”, “intermediate” and “complete”. The smartdiag links the homeowner’s address and external data such as climatic info, cadastral map plus technical aspects of the materials and construction of the house to complete an overall thermal model of the house. Actors Refers to the energy retrofit businesses, contractors, suppliers and trusted advisors
4 - Presentation of the French prototype
French Customer Journey
We will now show you some screenshots of each of these steps in the French Prototype
Homepage
HOMEPAGE (top part)
HOMEPAGE (bottom part)
SMARTDIAG Step 1 - Before starting a questionnaire, you have to create a home. The diagnosis is only available for the single houses.
SMARTDIAG Step 1 - Before starting a questionnaire, you have to create a home. The diagnosis is only available for the single houses. You enter a name for your home an adress and if you are owner or a tenant Tell if you are in a flat or a house
SMARTDIAG Step 2 – You describe your house through a questionnaire Here are some examples of the questions
SMARTDIAG Step 2 – You describe your house through a questionnaire Here are some examples of the questions When was your house built ? Heating energy ? How is your attic ? Converted Empty Terrace What’s under your house ? What’s your energy bill ?
SMARTDIAG Step 3 – In the end you have a notation : 4/10 You can compare it to the EPC label
SMARTDIAG Step 3 – In the end you have a notation : 4/10 You can compare it to the EPC label Your house is a 4 / 10 Well, let’s be honest, it’s not very good. It means you can improve a lot on comfort and energy efficiency.
SMARTDIAG Step 4 – You have the choice between 3 roadmaps : “initial”, “intermediate” and “complete” Initial Walls insulation Save up to 621€/year Intermediate New windows Save up to 731€/year Cost between 35k€ and 48k€ Cost between 49k€ and 68k€ Complete Walls insulation New windows Walls insulation New boiler Mechnical ventilation Floor insulation Save up to 1982€/year Cost between 61k€ and 84k€
SMARTDIAG Step 4 – You have the choice between 3 roadmaps : “initial”, “intermediate” and “complete”
COST Step 1-Select renovation measure Example if selecting attic insulation
COST Step 2-Provide information about the building Example if selecting attic insulation
COST Step 3-Cost estimate Example if selecting attic insulation
FINANCE MY PROJECT Step 1-Select renovation measure
FINANCE MY PROJECT Step 2-Provide information about the building
FINANCE MY PROJECT Step 3-Check for grant
FIND AN ADVISOR AND A CONTRACTOR
Punch Diag
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Punch Diag
Punch Diag
Punch Diag
Punch Diag
Punch Diag
Ireland
As part of the project we set up a Local Implementation Group 2 half day workshops in June and October 2019
Brian Montayne ESB Joy Murphy AIB Gerard Corcoran Hua Wei Technologies Jamie Goggins NUI Galway Joe Fitzgerald Ecological Building Systems Declan Conway Global Sustainability Initiative Thomas Rogers Cork City Council Paul Moran NUI Galway Josephine Maguire SEAI Fionnán Ó hOgáin Udaras na Gaeltachta Matt Carroll Dublin City Council Gary Goggins NUI Galway Helena McElmeel Helena McElmeel Architects Andrew Lovern VRM technology Cecilia Naughton Dublin City Council Maria Lopez Zambrand NUI Galway Fergal Murphy Kingspan Michael O'Rourke Tipperary Energy Agency Rory Clarke House2Home Retrofit Pat Barry Irish Green Building Council Colm O'Mahony 3CEA Three counties Energy Agency Mark Courtney House2Home Retrofit Johanna Varghese Irish Green Building Council
Ireland
And talked with supporters who have contributed their insights
Pat Lennon and James McGarry ESB John Martin RENOVA Simon McGuinness Department of Housing Planning Local Govt Paul Kenny Tipperary Energy Agency Ciaran Gilsenan Dogpatchlabs John B Smith KORE David Widdis Green Watt Stuart Hobbs SSE Airtricity Isoilde Dillon Housing Agency Fergal Purcell Irishtown Ringsend Energy Cooperative (SEC) JP Corkery National Treasury Management Agency Michael Hanratty IHER Robert Deegan and Eileen O'Connor Department of Comms, Climate Action, Environment Paddy Phelan 3CEA Three Counties Energy Agency Xavier Dubuisson RETROKIT XD Consulting
Ireland
Two LIG workshops in 2019
Ireland
What could the One Stop Shop platform be? Here’s what the LIG told us…
5 – What could the One stop Shop Platform be?
Remember that you can comment any slide using the buttons.
Find a contractor Sign contracts Works Monitored
by the trusted advisor
Supports existing retrofit ecology in Ireland
Through a prequalified framework contract
Makes an offer the customer cannot refuse
High level business case
Gives information
To make their home better e.g. grants, eligibility, benefits
what you will gain and save, how you will feel, ‘how to’ videos
Gives financing
can be found and assessed
Provides an estimate
a linear guide to complete a grant funded upgrade
Guides to grants
A
BRP
Find your building renovation passport / logbook
Shows a Roadmap
Simple, clear road map of retrofit journey common to all projects
Get an independent trusted advisor Assures the works
with a warranty
One stop shop with financing Partnership ESCo + Credit Union - assist with grants One stop shop, no financing. Independent energy retrofit consultants - assist with grants Utility companies One Stop Shop with financing launching end March 2020 assist with energy credits One stop shop, no financing. Professional services - Design + Build
One stop shop no financing. Main Contractor
Energy Retrofit One stop shops Ireland
Some of the existing retrofit ecology in Ireland who are doing
shops
Ireland
Existing Customer Journey from the customer perspective
Ireland
Ideal Customer Journey from the customer perspective
What we have in mind for Ireland
What we have in mind for Ireland
We need to work with you on the adaptation of the French prototype for your national context. You have worked on the definition of a customer journey for the Irish platform. We will develop the essential bricks and will need your help on some of the other ones. The others could be developed in parallel by a partner, outside of TURNKEY.
SEAI grant QP Visit Virtual assessment Punch
Figure out what to do Insert house type; work done already
Smartdiag
A
Get an estimate Provide address from QP
Confirmation to proceed with renovation
Contractor
Timing provided so works can be aggregated
Sign contracts
With contractor + qualified professional Monitor renovation works by QP
Warranty
12 month defects Or Homebond Action on platform Brick required Live Interaction with person thru platform - Brick required Connect to logbook-BRP thru platform - Brick required Decision made outside the platform Action outside the platform Find info Peer-peer review Renovation road map + Webchat
RENOVATION READY
Aggregation on the platform
House Assessment by QP Book a house assessment QP selected for you
QP selected
Continue
QP visit Loan Offer What are the
benefits
Continue
Energy credits Work begins
QP : Qualified Professional BRP: Building Renovation Passport
BR Passport Staged payments
Compliance certs Sign off by QP and by customer
Aggregation
House assessments aggregated for QP Includes EPC, works, price by QP Recorded on BRP
Assessment report
Project bundles for contractor
Aggregation
BRP: Building Renovation Passport
Partners are needed in Ireland to develop the highlighted bricks below
Need of a partner to develop this brick outside of TURNKEY
Banks must be involved Security and RGP issues Banks and insurance companies must be involved
What we have in mind for Ireland
We need to work with you on the adaptation of the French prototype for your national context. You have worked on the definition of a customer journey for the Irish platform. We will develop the essential bricks and will need your help on some of the other ones. The others could be developed in parallel by a partner. In any case, we need input from you (data, local regulation practice,…).
What we have in mind for Ireland – Data required for the adaptation
rules
Professionals
Punch Smartdiag
A
BR Passport Assessment report QP selected Aggregation
contractors
Contractor
SEAI grant
Energy credits
What we have in mind for Ireland – Data required for the adaptation
For example We will use a study called Tabula Episcope that has a record of Irish house types
https://episcope.eu/building-typology/tabula-webtool/
What are your reactions ?
Should we build on what they've done or do it differently? How would we adapt it for our Irish context?
What are your reactions ?
Should we build on what they've done or do it differently? How would we adapt it for our Irish context? Let’s discuss it during our Webinar on the 15th of May 9h30 to 11h
What are your reactions ?
If you need more information : https://www.turnkey-retrofit.eu/ Please send your questions to Johanna : johanna@igbc.ie You have until the 5th of May to do so.
Partners
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 839134.
Caroline Bouteloup – CSTB Johanna Varghese - IGBC