ODOT Road User Fee Task Force April 12, 2019 Mobility Solutions - - PowerPoint PPT Presentation

ODOT Road User Fee Task Force

April 12, 2019

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Mobility Solutions

Rhyan Schaub, Director, Fare Revenue & Administrative Services Bibiana McHugh, Manager, Mobility & Location-Based Services

Door to door convenient transportation Plan-Book-Pay Application Moves beyond traditional transit

• perations to a more holistic,

comprehensive approach to a larger transportation ecosystem.

Mobility Solutions

“Putting Customers First”

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...Taking Complex Service Alternatives and Simplifying for the Customer

• Reduce customer planning and travel options “frictions” and

anxiety

• Reduce congestion
• Improve customer experience
• Improve overall transportation network
• Cater to all travelers (age, disadvantaged, low-income)
• Work in driver-controlled & autonomous environment
• Deliver and simplify customer experiences across all key regional

modes (KISS)

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Mobility Solutions Objectives

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Beta Planner Launch

March 12, 2019

Transit Trip

Real-time Information

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Transit + Uber Trip

Faster than Transit Alone

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Book Ride feature opens Uber & Lyft apps to confirm, book and pay

Transit + Uber Trip

Cheaper than Uber Alone

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BIKETOWN

Real-time Information, Biking Preferences

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OpenTripPlanner

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Key component to PLAN-BOOK-PAY Addresses first & last mile

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Multimodal Trip Planning

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Fare Policy

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Sales Support Payment Inspection

Account-Based

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Retail Network

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Virtual Card

private mobility service providers

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State of the Industry

“Battle for the Customer”

What is TriMet Doing to Support a Changed Vision and Changing Services?

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• Hop
• Multimodal Trip Planner
• Loyalty Program Business Case
• Siemens Pilot (ROOT)
• Smart Cities Strategy/Action Plan
• RFP for Consultant for Mobility Solutions Strategy

Recommendations to Consider:

• Focus on faster, cheaper,

equitable, safer and more reliable service

• Monitor market
• Position as regional mobility

manager

• Strategy, direction, influence
• Be agile, adaptive, flexible
• Proactive with policy and data

management

What Else Can TriMet Do?

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Discussion