Objectives for Today Part I Maintaining Fundraising Momentum Part - - PowerPoint PPT Presentation

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Objectives for Today Part I Maintaining Fundraising Momentum Part - - PowerPoint PPT Presentation

M AINTAINING M OMENTUM D URING THE COVID-19 C RISIS Objectives for Today Part I Maintaining Fundraising Momentum Part II Maintaining Team Momentum Learning from the Last Few Weeks In the last few weeks. Who has responded?


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MAINTAINING MOMENTUM DURING THE COVID-19 CRISIS

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Objectives for Today

  • Part I – Maintaining Fundraising Momentum
  • Part II – Maintaining Team Momentum
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Learning from the Last Few Weeks

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In the last few weeks…. Who has responded? What has mattered? What has not mattered? What has been a stabilizing factor? Which organizations have fared well?

Those who know & trust you MISSION Parties, auctions, entertainment Relationships Those who have developed deep, trusting relationships with their donors

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PART I

MAINTAINING MOMENTUM WITH YOUR FUNDRAISING

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MAINTAINING MOMENTUM DURING COVID-19

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Quality Communication with Donors & Stakeholders

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The biggest problem with communication is the illusion it has been achieved!

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Most Common Forms of Communication

E-blasts Newsletters Social media Videos Webinars

COMMUNICATING WITH DONORS & STAKEHOLDERS

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Consider a more personal approach!

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One-to-one conversations with all key donors by… Executive Director Development Director & Staff Board Members Other Senior Staff COMMUNICATING WITH DONORS & STAKEHOLDERS

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Listen, Share & Discover!

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Personal, one-to-one conversations with all key donors

How are you? How has your life changed? Is there anything we can do for you? Share how your mission has adapted to the restrictions during the crisis Answer questions If asked, be prepared to offer ways they can help COMMUNICATING WITH DONORS ABOUT YOUR MISSION

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Take notes from every conversation!

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It’s an opportunity to exceed the expectations of your most loyal & important donors It demonstrates their importance to you & your

  • rganization

You may discover hardships or challenges You may discover families interested & willing to give

Why go to all the trouble?

COMMUNICATING WITH DONORS ABOUT YOUR MISSION

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Quality Communication with Donors & Stakeholders A Compelling Story with Substantive Needs

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MAINTAINING MOMENTUM DURING COVID-19

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What is exciting about your

  • rganization’s COVID-19

story & experience?

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Compose the story with all of the elements Characters – All people involved Settings – Where your mission is carried out Plot – How your mission has adapted to crisis Conflict – What challenges/opportunities have arisen Resolution – What must be done to resolve challenges/ seize opportunities

TELLING YOUR COVID-19 STORY

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On what will your

  • rganization be

spending money?

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Scale your mission down to a single donor’s impact Create fundable projects with dollar handles Write a project summary defining needs Define mission impact of these needs Connect donor interests to specific needs Request specific amounts that closely relate to needs

TELLING YOUR COVID-19 STORY

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Then tell the donor what happened!

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Quality Communication with Donors & Stakeholders A Compelling Story with Substantive Needs Commitment to Redoubling Summer Efforts

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MAINTAINING MOMENTUM DURING COVID-19

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This summer will be different!

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Plan to aggressively utilize the summer months… Some summer vacations will not happen People everywhere will be socially reengaging Keep your mission & its urgent needs in the forefront People will continue to give

REDOUBLING EFFORTS IN THE MONTHS AHEAD

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In September, what will you wish you had done back in April?

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PART II

MAINTAINING MOMENTUM AMONG YOUR TEAM

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THREE CRITICAL ELEMENTS 1 Mission 2 Celebration 3 Engagement

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Mission

The Work is Meaningful

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Mission matters #1 reason people stay Easy to feel removed There must be intention to connect mission, especially during difficult times

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Mission matters It’s why they are here Make it personal How do they fit in? What if they were not here? What matters most to them?

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Celebration

Finding Joy in the Work

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Celebration Balances positive with the negative Little things matter! Goals/metrics have likely changed Everyone likes to feel appreciated People are motivated when they feel appreciated

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Celebration examples Thoughtful email…no other reason! Handwritten note Shout outs in team meetings Ask team to send in recognition of others Make it fun…tie to your mission/theme

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Engagement

Maintaining Connection

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Definition of engagement Emotional involvement or commitment What does disengagement look like? Releasing or detaching oneself; withdrawing

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Engagement: Why does it matter? New ways of working require new/different communication Level of personal engagement varies widely Daily tasks may be new/different We cannot assume team members feel the same way we do

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Engagement: Key questions to ask during crisis What matters to people?

Family – Too much or too little? Health – Themselves or others? Income/job uncertainties?

What does success look like on a daily & weekly basis?

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Engagement: Key questions to ask during crisis What can we measure? What problems can we tackle as a team or individually?

How can we improve? Which strategies need a closer review/adjustment? Any backburner projects?

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Engagement Objective

Ensure a sense of purpose & accomplishment for each team member

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The Truth About Employee Engagement

by Patrick Lencioni

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Development Strategies During COVID-19 Crisis

Mission Advancement is offering you and your

  • rganization a free 30-minute consultation with one of
  • ur development professionals – no strings attached.

Go to our website: MissionAdvancement.com

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DISCUSSION