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North Eastside Mobility Project Kirkland Transportation Commission December 5, 2018 Kirkland City Hall Public Engagement Overview Were here 4 1 2 3 Oct. 2018 Nov. - Dec. July - Sept. June 2018 PROPOSAL PREPARED FOR COMMUNITY


  1. North Eastside Mobility Project Kirkland Transportation Commission December 5, 2018 Kirkland City Hall

  2. Public Engagement Overview We’re here 4 1 2 3 Oct. 2018 Nov. - Dec. July - Sept. June 2018 PROPOSAL PREPARED FOR COMMUNITY PROPOSAL FOR CONCEPTS FOR TO KING COUNTY COUNCIL CHANGE CONVERSATIONS CHANGE ACTION • Learn from the public about • Share service proposals • Proposal finalized for • Reflect on what we heard WE REACH OUT TO how transit could be with the public to hear Council vote in early outreach COMMUNITY what they think improved MEMBERS AT • Learn more about area • Explore project options, • Collect additional input to Early 2019: Present EVERY STEP TO organizations and trade-offs, and benefits help final fine-tuning proposal to King County employers UNDERSTAND service proposals Council for vote MOBILITY NEEDS • Work with community • Develop and refine draft AND LOOK FOR Sounding Board to review • Identify ways to offset any Sept. 2019: Implement any scenarios so they respond public feedback, and undesired impacts approved changes to being to community interests INNOVATIVE WAYS advance options in September service TO MEET THEM. change MOBILITY • Digest feedback received • Preview Metro’s service proposal • Give input on how draft proposals could • Provide early review of draft ideas better serve mobility needs • Ensure proposal reflect community needs SOUNDING BOARD • Advise on the benefits and impacts of before making a final recommendation • Suggest ways to increase public WORKS TO… early scenarios participation

  3. Public Engagement Overview Phase III: Proposal for Change Ways we gathered input How we notified the community • Public forums • Street Teams at Kirkland TC • 1,950 flyers distributed over 3 days • 4 English-language Open Houses • 4 in-language ESJ Community • Signs at 200 busiest bus stops with highest Conversations ridership of routes being considered • Online survey • Transit Alert notifications by text & email • 1,600 responses • Social Media • North Eastside Mobility Board • Targeted advertisements in English, Spanish, & Chinese • 17 members • North Eastside organizations & businesses • 12 community group or elected officials group briefings • 74 received community partner toolkits • Chinese Information Service Center, • Jurisdictional Staff Partners jurisdictions, employers, and community meetings organizations

  4. Who did we hear from? Public forums Online Survey • Nearly 1,600 English-language responses • UW Bothell open house, With nearly 3,700 visitors to the site • 10/23 Chinese-language • • Over half from Kirkland Community Conversations • Redmond Senior • Most used routes: 255, 234, ST 540 • 10/30 in Kirkland; Center open house, 10/27 • Majority ride the bus 5+ days a week 11/8 in Redmond • Kingsgate Library open Spanish-language • house, 11/5 Of the respondents providing demographic Community Conversations information: • Kirkland City Hall open • 11/9 in Kirkland; Many identified as White • house, 11/7 11/29 in Bothell Mostly English-speaking • • Total comments • Total open house attendance: returned from ESJ About 12% with annual 100+ • household incomes <$55,000 community conversations: 84 About 50% between 25 - 44 years old •

  5. Online Survey

  6. March ch 2019, 2019, No No Change Scenari rio Key Takeaways • About 80% of riders are concerned about March 2019 • About 40% of riders report that a Link connection will increase their transit use • Around 10% say it will decrease their use • About 25% of riders say that the No Change scenario will decrease their transit use beyond March 2019

  7. Prop roposal B, Change Scenario Key Takeaways Riders are most excited about investments in weekday/evening • service, connecting to light rail, stop improvements at UW, & connecting to new destinations on Route 225 About a quarter express interest in learning more and trying new • flexible services Around 85% support or are indifferent about the ST 540 reorienting • to SLU

  8. To what degree do you agree or disagree that the needs from the community were addressed in the September proposal? Strongly Somewhat Somewhat Strongly Community Needs Neutral Agree Agree Disagree Disagree Access to local destinations 21% 37% 22% 8% 11% Availability at both traditional 24% 37% 26% 6% 7% & non-traditional hours Convenience & ease of use 22% 29% 22% 11% 16% Dependability & reliability 25% 29% 27% 9% 11%

  9. Spend 10 dots to indicate which investments best address community needs and priorities. Frequency & Span of Service Investments Reliability & Dependability Investments Connection to UW Link to access 48% Downtown Seattle Weekday Evening 35% Frequency Bothell/Woodinville travel time 17% improvements to Kirkland Weekday Span of 25% Service 15 min service Kirkland - Redmond 16% Weekend Frequency 20% 15 min service Juanita - Kirkland 13% Weekend Span of 20% 930 DART Expanded Service Hours 6% Service

  10. Spend 10 dots to indicate which investments best address community needs and priorities. Convenience & Ease of Use Investments Access to Destination Investments Street & Stop Improvements at UW Connections between Kenmore, 43% Link Lake Washington IT, and 29% Overlake Coordinated Transfers between 12% Kenmore/Juanita and I-405 Service Connection between Woodinville 22% and Downtown Kirkland All 255 Trips Start at Totem Lake 12% Coordinated Transfers for 239 with Destinations along Juanita Drive 10% 18% 255 south of 155th St Community Ride in Kenmore/N 9% Kirkland Connection between UW Bothell 17% and Downtown Kirkland Community Ride in Woodinville and 8% Bothell A Community Van in Kirkland Coordinated Transfers between UW 14% 7% Bothell and Redmond

  11. Rider Satisfaction How satisfied do you think you would be with the September 2019 proposal, How satisfied are you today? if implemented? 800 800 700 700 45%, 600 684 600 500 500 32%, 400 400 457 300 300 19%, 20%, 17%, 289 200 17%, 200 283 16%, 260 15%, 243 12%, 226 210 190 100 100 6%, 98 0 0 Very Somewhat Neutral Somewhat Very Very Somewhat Neutral Somewhat Very Satisfied satisfied unsatisfied unsatisfied Satisfied satisfied unsatisfied unsatisfied

  12. Questions?

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