SLIDE 17 33
New mid-term plan & FY07 financial results
Qu Qualit lity Qu Qualit lity lead eader ership lead eader ership Quality leadership
Perceived Quality & Attractiveness Perceived Quality & Attractiveness
- No. 1 position in 50+%
- f all segments
- No. 1 position in 50+%
- f all segments
Product Quality Product Quality
Top level in all Most Influential Indicators Top level in all Most Influential Indicators
Sales & Service Quality Sales & Service Quality
Top level CS in Japan, U.S., Europe & 4 main regions Top level CS in Japan, U.S., Europe & 4 main regions
Quality of Managem ent Quality of Managem ent
Top level industry norm Top level industry norm
34
New mid-term plan & FY07 financial results
ドイツ 中国 米国
U. U.S.: “C “Con
sumer R r Report
s” South Afr uth Africa ca: PSI PSI It Italy: “Q “Quattroru roruot
Brazil zil: : “Qua uatr tro Ro Roda das” Great eat B Britai ain: “Wh “What at C Car? r?” Ch Chin ina: JD JDP I IQS Ge Germany: y: “A “ADA DAC”
Influential external indicators Influential external indicators
Quality leadership