NCDOT Experience in Coordinating with Navigation Companies Kelly - - PowerPoint PPT Presentation
NCDOT Experience in Coordinating with Navigation Companies Kelly - - PowerPoint PPT Presentation
NCDOT Experience in Coordinating with Navigation Companies Kelly Wells, PE Nov 5, 2019 NCDOT Navigation Coordination Outline My Role Experience Hurricanes Matthew & Florence Day to Day Understanding >>>
Outline
NCDOT Navigation Coordination
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- My Role
- Experience
– Hurricanes Matthew & Florence – Day to Day
- Understanding >>> Process
- Recent Cases: good, bad & ugly
Trav Info Engineer
- DriveNC.gov website
– Home Grown RCRS – Field entered (1000+) users – Bing Base Map – Includes Emails & API
- NC 511 phone system
- Probe Speed Data
– I-95 Corridor Coalition / Vehicle Probe Project – Since 2008 – Trav Info & TSMO & …..
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Hurricane Matthew
- October 2016
- 1500 road closures
- Not Waze CCP
members yet
- I-95 Closed due to
flooding near Fayetteville
– SHP “You cannot go any further: road is closed.” – Driver returns one hour later “But my GPS keeps routing me back here”
Company How do they interface with NCDOT? Incidents / Traffic POC's Mapping POC's Navigation/ Routing POC's End Users Waze TIMS API & Waze Map Editor closures@google.com Waze Map Editor Waze Mapping Contacts contact@wazenc.us Waze App 80% of top U.S auto OEMs I Heart Radio: 20+ NC radio stations ~90% of in- vehicle nav systems,inlcuding every new BMW, Audi & Daimler Alpine, BMW, Mercedes, Hyundai, Pioneer, Volkswagen and Toyota Facebook, Amazon and UPS Apple Maps Uber Tom Tom Device On Star Some Subaru, Fiat, Renault-Mitsubishi- Nissan (until 2021), Mazda, Toyota & Lexus Google Traffic Cast Check Waze (???) + Traffic Cast Then email closures@google.com Use this link to submit a map change to Google: https://support.google.com/maps /answer/3094088?co=GENIE.Platf
- rm%3DDesktop&hl=en
Google Maps INRIX incidentsupport@inrix.c
- m
425-284-3870 support@inrix.com INRIX App Some in veh nav systems Bing (Microsoft) (This is the base map for TIMS/DriveNC) HERE When speed colors are wrong or missing on Bing Map check HERE. If ok on HERE and not
- n Bing than email
bmesupp@microsoft.co m Note: Bing only shows speeds if HERE confidence > 0.7 When Bing map is wrong check HERE. If ok on HERE and not on Bing than email bmesupp@microsoft.com Bing DriveNC.gov TCS@here.com Garmin Sirius XM Wilmari.Diaz@here.com (new roads, construction) michael.holzer@here.com (new roads, construction- Eastern NC) taryn.williams@here.com (new roads, construction -Western NC) TCSTraffic@here.com (timing of map updates) TomTom Traffic Cast ntoc_list@trafficcast.co m 608-957-7210 Overnight handled from Shanghai HERE DriveNC API Traffic Cast - first NOC@tomtom.com - second
If colors shown on TIMS map does not match text of TIMS incidents contact HERE_Traffic_Alerts@here.com (This will most often be when TIMS says the road is closed and HERE is showing traffic moving in the closure or when HERE shows the road as closed (red/white dotted lines) and TIMS says it is open.) This email is monitored- 24x7. You can also call them at (312)
Traffic Cast TIMS API tomtom.com/mapshare/tools/# Tom Tom
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- My best
understanding
- Changes with
new info
– Apple moving from TomTom to
- wn maps
- Please share any
new/better/other info
Hurricane Florence
- September 2018
- 2574 road
closures
- Waze CCP
Members & other contacts
- Proactive
checking
-
Hurricane Florence
No drive zone: “Don’t trust your GPS.”
Day to Day Requests for Help
- 80 K miles of state roads, no county roads
- 3-4 per month>>Draft NCDOT policy
- Temporary Closures: DriveNC
- Mapping Changes: Table of Companies and Contacts/Processes
- DOT folks: “I have a new road opening..”
- Local Governments: “Our road names are shown incorrectly…
- Citizens: “People are routed incorrectly…”
- Christmas Tree Farms
- Private Roads & Dead Ends
- Businesses: Work Zone detours
- GIS process: administrative actions vs open to traffic
Biz 40
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- multi-year full closure of main freeway through Winston-Salem
- worked hard in advance to get info to providers
- our first CCP entered closure (sort of)
- weekly proactive checks for changes with multiple nav cos
Monroe Expressway
- New Toll Road near Charlotte; Nov 2018
- Notified navigation companies ahead
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Monroe Expressway
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Citizen and business complaints to Secretary about redelivery fees because delivery companies were not aware of changes to cross streets
BEFORE AFTER
Truck Routing
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- Truckers using Waze, Google, iPhone maps?
- HERE and TomTom have “truck products”
- NCDOT recommends long but truck suitable detours
- How to get good info to trucks ??????
Take Aways
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