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NAVIGATE Big Picture Technological solution Developed by Education Advisory Board (EAB) EAB serve as consultants CCC implementing two components: Student Onboarding 360 Advisor/Advising (including Early Alert)


  1. NAVIGATE

  2. Big Picture • Technological solution • Developed by Education Advisory Board (EAB) • EAB serve as consultants • CCC implementing two components: – Student Onboarding – 360 Advisor/Advising (including Early Alert)

  3. Leadership Team • Dion Baird (Technical) • David Plotkin (Sponsor) • Tara Sprehe (Lead) – Max Wedding (Project Coordinator) Weekly check-ins with EAB consultants

  4. Implementation Team • Workgroup of Guided Pathways Task Force: – Tara Sprehe (Lead) – Max Wedding (Project Manager) – AFaC Applied Information Technology Specialist (when hired) – Stephen Brouwers – Lori Hall (Communications/Training Co-BTL) – John Ginsburg (Onboarding BTL) – Kara Leonard (Advising BTL) – Lindsey Pierce (Communications/Training Co-BTL)

  5. Outcomes • As part of Guided Pathways: – Provide structured (guided) steps (pathways) for students by: • Students making informed decisions on program of study • Connecting students with the right resources at the right time • Receiving “to do” lists/next steps (FAFSA, Advising Sessions, Orientation)

  6. Outcomes Cont. • Significantly enhanced communication/relationships with Advisor and Career Coaches and Faculty • Improve intervention efforts (early alert) (This doesn’t do the product justice. You have to see the demo…coming soon!)

  7. Navigate Includes: • Onboarding and Student • 360 Advisor Retention Path : – Early alerts – Onboarding/dynamic – Custom student profile student path – Progress tracking – Deep linking to key – Multi-modal campaigns resources – Case management – Program explorer – Appointment scheduling – Placement Scores – Advanced student search – Mobile alerts/real-time – Reporting nudging – Advisor messaging – Student quick polls/surveys – Bulk messaging – Mobile app and desk top – Kiosk services version – Tutoring management

  8. Kickoff Event • August 17, 2017 • 47 CCC faculty and staff members attended demo • Various teams attended working sessions • Mapped student onboarding process • Mapped technology • Ecosystem assessment

  9. Onboarding Current State

  10. Onboarding Current State

  11. Future State Map

  12. Next Steps • October 9 – Opportunities Assessment – Recommend best practices – Develop implementation strategy – Complete data extraction • October 23/24 – Navigate Summit – Sue Goff, David Plotkin, Tara Sprehe • October/November – Build Teams begin work (organize paths, build content, etc.)

  13. Timeline • October-November – Site configuration – Validate test site – Sign-off on final site • December-January – On site training – Workflow update and practice • January – February – Slow roll out of Navigate to pilot teams/students

  14. Questions?

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