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Na tio na l He a lth Ca re fo r the Ho me le ss Po lic y I nstitute Peter Toepfer, Executive Director Steven Brown, Director of Preventive Emergency Medicine, UI Health May 15, 2018 200 WEST JACKSON BLVD. | SUITE 2100 | CHICAGO IL 60606


  1. Na tio na l He a lth Ca re fo r the Ho me le ss – Po lic y I nstitute Peter Toepfer, Executive Director Steven Brown, Director of Preventive Emergency Medicine, UI Health May 15, 2018 200 WEST JACKSON BLVD. | SUITE 2100 | CHICAGO IL 60606 | TEL 312-922-2322 | HOUSINGFORHEALTH.ORG

  2. T a ke a wa ys 1. Hospital and housing model 2. Cross-sector relationships 3. What can I replicate?

  3. L a te sha

  4. Ho w we ll a re yo u se rving L a te sha ? • Who are you serving? • Who else is serving that person? • Who can help you serve that person? • What are you going to do about it?

  5. Underreporting of a dangerous condition 6,000 4,898 5,000 4,000 In 2015, only 48 homeless patients 3,162 had been identified 3,000 by ED & Psych staff interviews. 2,000 1,310 1,249 Since 2010 to Present 1,000 260 48 - 2015 Count Problem List Diagnosis Chart Audit Address Total Homeless

  6. • Partnership with CHH and UI Health • Demonstrate a healthcare-to-housing Housing First model • $250,000 funding by hospital leadership. PMPM for services • Evaluation on health, cost & utilization • CHH project lead with 28 supportive housing agencies Stephen Brown MSW LCSW Director of Preventive Emergency Medicine

  7. Pe rma ne nt Suppo rtive Ho using Pro vide r Ne two rk

  8. From A Hospital Hospital to A home Outreach Worker 3 Single Occupancy Hotels (SRO) 28 Supportive Housing Agencies 50 One-bedroom Scattered Site Apartments UI Health Stephen Brown MSW LCSW 8 Director of Preventive Emergency Medicine

  9. Impact on Cost & Utilization: Hospitals Moving from Contribution to Accountability • Excess cost of $2,559 per admission 1 • 2.32 days longer length of stay 1 • Strikingly higher re-admission rates (50.8 % vs. 18.7%) 2 WELCOME MESSAGE • 48% of top 100 / 32% of top 300 ED visitors are homeless 3 • 1 hour longer median ER length of stay 3 • 9.4% of all ER left without being seen (LWBS) 3 Sources: 1) Hwang SW, Weaver J, Aubry T, Hoch JS. Hospital costs and length of stay among homeless patients admitted to medical, surgical, and psychiatric services. Med Care. 2011 Apr; 49(4): 350-354. 2) 2) Doran KM, Ragins KT, Iacomacci AL, Cunningham A, Jubanyik KJ, Jenq GY. The revolving hospital door: Hospital readmissions among patients who are homeless. Med Care. 2013 Sep; 51(9): 767-773. 3) 3) UI Health BHH program evaluation

  10. E xpa nding Pa rtne rships

  11. Incentives for Hospitals It’s a dangerous health condition • Homelessness is invisible in healthcare • Exorbitant cost & utilization • “Why would a hospital pay “Why would a hospital pay Hospitals taking on Population Health for housing?” for housing?” • Focus on the Social Determinants of Health • Medicaid budget pressures • Non-profit status – community benefit tax relief • The Anchor Mission •

  12. Relationships Relationships Relationships

  13. Towards Collective Impact Hospitals can and should play a vital role in decreasing homelessness by acknowledging it is a dangerous health condition, and by creating programs that, along with other hospitals, pay for supportive housing. If every hospital in Chicago committed to paying for supportive housing for ten chronically homeless individuals, we could WELCOME MESSAGE reduce that population by a third.* That is major impact. * Hospitals can also claim a community benefit on their taxes to enhance their non-profit status.

  14. F le xible Housing Pool

  15. T a ke a wa ys 1. Hospital and housing model 2. Cross-sector relationships 3. What can I replicate?

  16. PARTNERSHIPS WITH HOSPITALS AND HOUSING: THE OREGON EXPERIENCE Tracy Dannen-Grace, Director of Community Partnerships & Philanthropy, Kaiser Permanente Sean Hubert, Chief Housing & Strategy Officer, Central City Concern Rachel Solotaroff, MD, MCR, President and CEO, Central City Concern Pre-Conference Institute, National Healthcare for the Homeless Conference May 15, 2018

  17. Overview • The Health System Perspective: • Why invest in housing? • What are the strategies and mechanisms? • What potential roles can Health System partners play in supporting housing initiatives? • Our Experience in Oregon: • The Housing Is Health Initiative, and how the partnership developed • Opportunities for population-based impact and research

  18. THE HEALTH SYSTEM PERSPECTIVE

  19. KAISER PERMANENTE LARGEST HEALTHCARE PROVIDER AND NONPROFIT HEALTH PLAN IN THE U.S. KP Washington 674K Members Northwest (Oregon/SW Washington) 579,765 Members 271,951 Dental Members Mid-Atlantic States (VA, MD, DC): 663,548 Members Northern California: 3,969,733 Members Colorado: 667,447 Members Southern California: 4,231,346 Members Georgia: 287,432 Members Hawaii: 249,543 Members

  20. 22 Local and national strategies Activating Community Resources We have started to take a more significant role to address the conditions that lead to better health in communities. But we cannot do this work alone. Looking ahead, we will need breakthrough technological and social innovations to accelerate the pace of health improvement in communities. The application of big data analysis holds the promise of being able to better predict health risks and deploy preventive interventions quickly. Experimenting with unconventional ideas and partners will enable us to better impact community health.

  21. 23 Why Housing? Individual/Community Low-income people Institutional considerations: considerations face: Poor physical Multiple avenues available for Effect on health of stable, affordable, conditions: quality housing is documented even conservative health • Allergens, pests, institutions to invest • Short-term benefits (e.g. reduce lead, asbestos overuse of acute care, preventable • Inadequate heating, institutionalization, asthma rates) Investments in housing, like cooling • Long-term benefits (e.g. lifecycle other real estate investments, • Leaks, mold effects of reduced childhood can generate tangible financial trauma, greater social cohesion, returns beyond health savings more stable communities) Overcrowding Housing is the best developed Severe rent burden Housing is a platform for addressing sector of the community other SDOH investment system; best set of • Boost in income from housing Housing instability nonprofit and financial affordability can improve food (frequent moves, intermediary partners security and wealth evictions, foreclosure) • Related investments can improve Community benefits regulations safety, physical activity, education now recognize housing as eligible Homelessness Center for Community Investment

  22. Community Context GROWING INEQUITY: Disinvested, Current Community & Narrowing Overburdened, Investment Outmatched Opportunities Vulnerable Places Structural racism, Income inequality, health Low wages disparities, climate change conventional markets requires systemic change , create zones of not financial gap filling Long commutes disinvestment (poor infrastructure, toxic Existing mechanisms are overload) creative but underpowered Poor education and siloed ; focus on Legacy of discrimination, transactions, not systems; perceived risk inhibit reach some places and not High housing costs capital flows into these others; fail to engage the communities full range or relevant actors Negative health and well-being outcomes Center for Community Investment

  23. • Tax-exempt hospitals are required to provide community benefits. • Community benefit obligations are included in Hospital the Affordable Care Act (ACA) Community • ACA requires nonprofit hospitals to periodically Benefit complete a community health needs assessment (CHNA) What’s the Issue? • Traditional Uses • Charity Care/ “Free Care”/ Indigent Care • $ and Staff to Community Health Center • Investing in Walkable Communities • Healthy Lifestyle Programs*

  24. • A Growing Focus on Social Determinants of Health • Achieving the Triple Aim Health & • Improved Outcomes Housing: A • Improved Quality of Care Shared Vision • Reduced Costs • Housing-related activity must be provided primarily to address an identified community health need to qualify as a reportable community benefit and provide evidence that the activity is known to improve health *

  25. What Housing-Related Activities Count? Supporting Housing Services Screening for Housing Needs Health Assessments Legal Aid Housing Quality Improvements Accommodations During Treatment Housing Subsidies Short-Term Rental Assistance On-Site Trainings Community Health Research Contributions to Housing Organizations Contributions to Homeless Shelters Surplus Property Capital Grants Administrative Support Operational Capacity

  26. Strategies for a Comprehensive Needs Assessment Community Health Report

  27. Strategies for a Comprehensive Needs Assessment Community Health Dashboard

  28. How has KP become smarter in how we collect and document social circumstances? Top Social Diagnosis Time: October- Present ~9,500 unmet needs ~3,000 Patient screened 1665 1127 1084 Count 866 723 428 INADEQUATE INSUFFICIENT SOCIAL FINANCIAL PROBLEM FAMILY / CAREGIVER HOUSING OR FOOD INSECURITY MATERIAL INSURANCE OR STRESS ECONOMIC RESOURCES WELFARE SUPPORT CIRCUMSTANCE Social V-Code

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