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Na Navigating t g the Unemp mployment System Agenda Unemployment basics Determining eligibility Improving results Unemployment hearings Recent changes Unemployment Basics UNEMPLOYMENT CLAIM: A claim made by a former employee to receive


  1. Na Navigating t g the Unemp mployment System

  2. Agenda Unemployment basics Determining eligibility Improving results Unemployment hearings Recent changes

  3. Unemployment Basics

  4. UNEMPLOYMENT CLAIM: A claim made by a former employee to receive cash benefits for a period of time.

  5. Texas Unemployment by the numbers The state of Texas allows 26 weeks of benefits per benefit year. In Texas, a claimant can collect between $68 and $507 per week for a maximum benefit of $13,182. Texas’ unemployment rate was 3.4% as of July 2019.

  6. In Texas, all political subdivisions, including counties and county-related districts, are required to pay unemployment taxes or to reimburse the state for payments made to claimants.

  7. Employers are required to report wages and make payments on a quarterly basis.

  8. Reimbursing employer: County reimburses the state for benefits paid to former employees. This is the funding method used by participants in the TAC Unemployment Fund. Taxed employer: County pays a tax to the state. The state uses these funds to pay unemployment benefits. Tax rate is set by the Texas Workforce Commission.

  9. Determining Eligibility

  10. Eligibility requirements for a claimant The claimant must … • Be able to work • Be available to work • Be actively seeking work • Meet the state’s requirement for previous earnings and length of employment • Be unemployed through no fault of their own

  11. When does the county or district have to pay benefits? 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  12. When does the county or district Quarter in progress: Calendar quarter in which have to pay benefits? claim is filed (does not count toward benefits) . 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  13. When does the county or district have to pay benefits? 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  14. When does the Lag Period: county or district The calendar quarter immediately preceding the quarter in which the initial have to pay benefits? claim is filed (does not count toward benefits) . 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  15. When does the county or district have to pay benefits? 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  16. When does the Base Period: county or district The 4 calendar quarters immediately have to pay benefits? preceding the lag period. 2Q 3Q 4Q 1Q 2Q 3Q 2Q 3Q 1Q 4Q 2Q 3Q 2015 2015 2015 2016 2016 2016 2018 2018 2019 2018 2019 2019 Goliad County Live Oak County Bee County Reimbursing employers may now contest (Base Period Employer) (Base Period Employer) (Last Employer and base-period claims. Base Period Employer)

  17. When does the county have to pay benefits? Base period claim: The claim notice is sent to each employer for which the claimant worked during the base period. Base Period earnings determine the ex-employee’s weekly benefit amounts and proportions of the benefit chargeable to each employer (if more than 1 during base period). Last employer claim: The claim notice sent to the most recent employer from which the employee has separated.

  18. Unemployment Claim Process Employer/Client Involvement

  19. Unemployment Claim Process Employer/Client Involvement Separation: Employee voluntarily quits, is discharged, or is laid off

  20. Unemployment Claim Process Employer/Client Involvement

  21. Unemployment Claim Process Employer/Client Involvement Claim: Employee files a claim for unemployment benefits with the Texas Workforce Commission

  22. Unemployment Claim Process Employer/Client Involvement

  23. Unemployment Claim Process Employer/Client Involvement Protest: County receives notification of employee’s claim and submits protest with documentation

  24. Unemployment Claim Process Employer/Client Involvement

  25. Unemployment Claim Process Employer/Client Involvement Determination: TWC reviews employer and employee documentation and makes a decision whether or not benefits are approved, based on documentation

  26. Unemployment Claim Process Employer/Client Involvement

  27. Unemployment Claim Process Employer/Client Involvement Appeal: Employee or employer files appeal of determination with TWC, who will then schedule a hearing

  28. Unemployment Claim Process Employer/Client Involvement

  29. Unemployment Claim Process Employer/Client Involvement Hearing: Hearing is conducted over the phone and is recorded. Party with burden of proof is interviewed first.

  30. Unemployment Claim Process Employer/Client Involvement

  31. Unemployment Claim Process Employer/Client Involvement Decision: Decision is usually made within two weeks.

  32. Unemployment Claim Process Employer/Client Involvement

  33. Unemployment Claim Process Employer/Client Involvement 2 nd Appeal: The losing party can contest the decision made from the hearing.

  34. Unemployment Claim Process Employer/Client Involvement

  35. Unemployment Claim Process Employer/Client Involvement Board of Review: The Board listens to the tape of the hearing, reviews the documentation and makes their decision. Neither the claimant nor the employer provide any further input.

  36. Unemployment Claim Process Employer/Client Involvement

  37. Improving Results

  38. Winning the he Claim… m… Befo fore It It Is Fi Filed

  39. Types of Separations where employee may receive benefits Voluntary Q Quit • “I quit” “I quit” • No show/no call for 3 • No show/No Call for three or Lack of Work more days or more days • Lack o of W Work Completed Assignments • Plant closing • • Completed Assignments Disch charge Discharge • Jail closing / Department Position eliminated • • Misconduct eliminated / Grant ended Misconduct • • Attendance • Position eliminated Attendance • • Violation of Policy Violation of Policy •

  40. Voluntary Quit The burden of proof is the responsibility of the former employee to show there was good cause to quit attributable to the employer. Good Cause: A change in the condition of employment or compelling reasons.  Forced resignation is not a Voluntary Quit, it is a Discharge  Continued employment must be available  ALWAYS ask for a signed letter of resignation for a Voluntary Quit

  41. Discharge The burden of proof is the responsibility of the employer to prove that the employee was discharged for misconduct . Misconduct: A deliberate and willful disregard of employer’s interest or repeated violations of a known company policy

  42. Misconduct vs. Inability (Wouldn’t vs. Couldn’t)  Is the person trying, but just not  Can employer show the individual able to grasp the duties of the job? performed this job in an acceptable manner for a reasonable period of time?  Does the individual have the skill set  Did the employee knowingly do anything to perform the job? to cause the termination? If the county/district cannot prove misconduct, the case will probably be adjudicated as poor work performance (inability to do the job), and benefits will most likely be awarded to the claimant.

  43. Lack of Work Benefi fits ts vi virtu rtually g guaranteed Job Eliminated • No positions available Reduced hours • Full-time to Part-time Job Offers and Refusals (???)

  44. Critical factors to prevent undeserved benefits Written, effective County / District personnel policies Proper Documentation Disciplinary Action

  45. Effective Personnel Policies • Policies should be made available to all employees immediately upon hire. • Obtain a signed acknowledgement of the receipt of the policy or employee handbook. • When changes are made to policy, immediately make them available to all employees and obtain another signed acknowledgement.

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