Municipal Innovators Conference 2018 September 19 Presentation by - PowerPoint PPT Presentation

Municipal Innovators Conference 2018 September 19 Presentation by Jeff Fielding City Manager 9/25/2018 2018 City of Calgary 1 V04

OUR VISION Calgary: a great place to make a living, A great place to make a life. 37 2017. 2 nd 21 st 2018 City of Calgary 2 V04

Scorecard 2018 City of Calgary 3 V04

The Future The future ain't what it used to be! Yogi Berra 9/25/2018 2018 City of Calgary 4 V04

Drivers Artificial Intelligence (AI) Quantum Computing and Advanced Robotics Technologies 3D Printing Space Technologies Blockchain, Distributed Neurotechnologies, Ledgers Geo-engineering Internet of Things Virtual and Augmented Realities Nano Materials Energy Storage 9/25/2018 2018 City of Calgary 5 V04

Innovation and Making Mistakes We made too many wrong mistakes Yogi Berra Good employees make mistakes. Great leaders allow them to Forbes Magazine 9/25/2018 2018 City of Calgary 6 V04

Risk and Psychological Safety Low Medium High Level 1 Level 2 Level 3 Level 4 Level 5 Averse Minimalist Cautious Open Opportunity The City is not The City is not The City is willing to The City is willing to The City accepts willing to accept risk willing to accept risk accept risk in certain accept risks. opportunities that under any in most circumstances. are inherently high circumstances. circumstances. risk. High Psychological Safety Low V04

Appetite and Tolerance Risk Appetite is defined as the level and type of risk that an organization is willing to accept in order to achieve its objectives Risk Tolerance is the amount of risk than an organization could assume without material impact resulting in failure to achieve objectives Scottish Water, 2014 V04

Psychological Safety and Demanding Goals Demanding Goal High Low Comfort Zone Learning Zone High Psychological Safety Low Apathy Zone Anxiety Zone The Competitive Imperative of Learning, Amy C Edmonson, HBR, 7/8 2008, p60-66 V04

Time to Think I can’t think and hit at the same time! Yogi Berra 9/25/2018 2018 City of Calgary 10 V04

Best Practices When you come to a fork in the road, take it. Yogi Berra Two roads diverged in a wood, and I, I took the one less traveled by, And that has made all the difference. Carl Sandburg 9/25/2018 2018 City of Calgary 11 V04

Thank you! 9/25/2018 2018 City of Calgary 12 V04