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More Ways More Life Lessons from Autonomous Shuttles & Multi-Modal Shifts March 2018 Clement Michel & Andreas Mai Keolis North America CEO & EVP Market Development and Innovation So far, we have transported more than 70,000


  1. More Ways More Life Lessons from Autonomous Shuttles & Multi-Modal Shifts March 2018 Clement Michel & Andreas Mai Keolis North America CEO & EVP Market Development and Innovation

  2. So far, we have transported more than 70,000 autonomous passengers, and counting … France International Lyon September 2016 • The 1st regular trial of autonomous shuttle in the world UK – London Queen Elizabeth Olympic Park Sept. 2017 (3 weeks) • Navly Mobile app (Sept. 2017) to offer : • A large scale partnership • Key service information • Keolis Amey Docklands & Navya, in • Real-time shuttle positioning partnership with Engie, LLDC 1.3 km (London Legacy Development Corporation), HereEast & Our Paris-La Défense June 2017 – Winter Pause since Dec. 4th ParkLife 1 km • More than 6,000 km driven in the middle of Europe’s largest business district USA – Las Vegas Nov. 2017 • 1st AV service open to the public in • The 1st test without operator on board open road in Nov. 2017, during off-peak hours • The shuttle runs in traffic in 2 km downtown Las Vegas and is the only in the US so far Roissy-ADP Feb. 15th, 2018 • V2X connexion with traffic lights • 2 AV crossing each other automatically 1 km • Connected to a traffic light in V2X, dynamic with priority to the shuttle • On demand app available for off peak 0.5 km

  3. Keolis & Navya, Métropole Pilot in Lyon Confluence Grand Lyon, SYTRAL, ADEME Transfer to tramway station 1,350 m road of Lyon Confluence Start : Sept. 5th 2016 Duration : Ongoing until end of 2018 Runs from 7:30 am to 7pm KEOLIS NAVYA Monday to Friday Métropole de Lyon • Frequency of 15 min. peak SYTRAL ADEME times, 30 min. off-peak times • Free service – 2 shuttles • 18,000 passengers to date 3 Source: Keolis Autonomous Navya Partnership

  4. What really happened in Vegas ... Human Error! 4 Source: Keolis

  5. Las Vegas Pilot Start: November 8, 2017 Duration: 1 year Free service – 1 shuttle Runs from 10am to 6pm Length: ~ 1 km/ (3/5 Miles) 16,500 passengers to date “Recommend experience to a friend” “Autonomous Vehicle Sentiment” 98% Yes Before Ride 6.8 4.8 +30% 10 ● “Rate your Driver” After Ride 8.8 5 Source: AAA Customer Survey

  6. Lessons learned: Communities love it! Passengers Cities Businesses “Great solution for feeder services, downtown circulators, closed corridor transport, employee and parking shuttles” 6

  7. Lessons learned: Heavy lifting for the operator Licensing process is lengthy and not predictable Insurance available, but at higher premiums due to lack of data references Deployment requires close collaboration with cities on infrastructure for traffic signals, GPS, cell towers, charging stations, storage and security Quality of GNSS, DSRC and cellular vary widely across locations and providers Work closely with local police and fire departments for training of AV technology Elaborate startup process, routing/mapping, GNSS, and DRSC requires great attention to detail to ensure sustainability of the project Requires high level of ongoing technical support, maintenance, remote and on-site supervision 7

  8. Almost fifty autonomous deployments in play In Operation Terrebonne UK Ramp-up (Quebec) Queen Elizabeth Olympic (2018) Park, London (Sep) Planned Northern England Continental Europe Netherlands ITS World Montreal Aalborg, Copenhage (DK) (Oct/Nov) Norway Various in Sweden & Belgium APTA Atlanta 2 nd Pilot in Las Vegas Smart City Expo (Oct) World Congress (Jan/ Since Nov) Barcelona (Nov) Dubai Palm France Jumeirah Lyon Confluence (since Jun) Paris La Défense (since Jun) ADP (Aéroport Roissy CDG) World Electronics Forum Angers Australia Coastal City (2018) Central City Source: Keolis Autonomous Navya Partnership 8

  9. Autonomous micro-transit is emerging fast Today … … Future Vehicle is autonomous Vehicle navigates autonomously only on fixed route to any destination on any route Source: Keolis Autonomous Navya Partnership 9

  10. Ridesharing: Key to improve public transportation Case study Plus by VIA in Paris ¤ Shared TNC service = alternative to driving a personal car ¤ Price point between public transport and TNC prices ¤ Fixed price of 5€ per trip ¤ If applicable, lower subsidy than comparable bus service ¤ Feeder lines increase revenue of public transportation We are proud to announce our latest Microtransit contract 10 Source: Keolis Via Partnership

  11. Public Personal Riders + 39% – 39% Cars Social Bottom Line Commercial U.S. Public Transport Budget Today $44.4 Billion AV Future 9.0 14.7 Farebox 80% Subsidy 35.4 29.7 67% 11 Source: City of Boston, WEF, BCG Analysis, MIT Lab, NTSD, 2016, ecomo.world 2017

  12. The future mobility game: And the winner is …? Government Collects revenues Mobility Platform Operator Passes on revenues Balances Sell / OEM/ SDV Transport Other Transport supply & Lease Industry Operator Operator demand Vehicles On-Demand Integrated Services Services Monthly Pass/ Pay per Use Consumer 12 Source: City of Boston, WEF, BCG Analysis

  13. Integrated multimodal mobility as a service Four Pillars of Multimodality 1. Transport 2. 3. 4. Single ticketing E-solutions: Information offers: solution: and signage: Optimize Real time information Seamless travel in a region Display destinations, the transport chain across network correspondence and wait times All ticket types available at ticket offices and kiosks Minimise Improves communication and Customer service staff connection times planning to help Efficient revenue management Easy change from Responsive Improved Safe and comfortable waiting one mode to another to customer needs areas data acquisition 13 Source: Keolis

  14. operates all transportation modes 14 Source: Keolis

  15. Bordeaux Metropolis – Key Facts 28 Keolis completed a network redesign: Supply (M km) Keolis’ Winning Bid Bordeaux + 24% Municipalities merged to ¤ To integrate bus & tram timetables & routes improve service & cost 27.1 21.9 ¤ To increase cost recovery from 27% to 36% 740,000 Before Keolis ¤ To improve the service: residents Passenger Revenue ● +8% km network capacity + 52% 1,500 152 ● +35% bus service 100 residents per km 2 ● +14% patronage in 3 years Before Keolis 580 PTA Budget/ Subsidy km 2 of land Paris - 14% Bordeaux 100 4 th 86 Before Keolis largest city in France

  16. Case study Bordeaux: Measurable results Service quality index Service quality index Keolis from 2009 to 2016 : BEFORE network redesign AFTER network redesign ü Customer satisfaction increased from 87% to 91% ü Growth in Total Patronage: +46%, from 94M to 138M ü Bus Patronage : +45% with Kilometres: +26% ü Passenger revenue : +88% ü Reduced subsidy: cost recovery from 27% to 36% Date 16

  17. Bordeaux: Integrated Mobility-as-a-Service 3 €39,60/ month City Pass subscription Tram lines 78 Bus lines App for integrated & personalized Dynamic multimodal end-to-end journey planning ridesharing 1,700 • Unlimited bus, metro, tram, P+R, boat Vcub bikes • Options for bike sharing, car sharing 2 • Access to dynamic ridesharing River shuttles 21 P Each mode earns Eco-Loyalty points Park and ride Car sharing 42 Paratransit vehicles 17 Source: Keolis

  18. Why we joined. 18

  19. Where are you today? – Where do you want to be? 5 Your Region? 4 3 2 P Integrate 1 SDV Modes Integrate • Fixed Route ITS/Traffic • On-Demand Integrate Management • Offer “use 0 Multimodal • Parking free time” – Add New Network • Smart Road services: Modes • City Price Drive Global food, work, • Bikes • Region • Goods Best-Practices entertaining, • Cars • X-Region delivery in Single shopping, • eHail • Hubs Modes … • Ride Share “Business as • Car Share Usual” PTA Maturity Levels of City Transportation Systems 19 Source: ecomo.world

  20. Thank you! 20

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