Mobile Practice - Sales Presentation Aswin Kumar A. Practice Head - - - PowerPoint PPT Presentation

Mobile Practice - Sales Presentation

Aswin Kumar A. Practice Head - Mobile Solutions

INTRODUCTION

Technology & Platforms

Key features and capabilities

Ionic Cordova API Development API Integration Coredata 3rd Party Integration Payment Gateway Push Notifications Location Tracking &GPS Maps Integration Image Manipulation Image Scanning Multi-threading SQLite Chat XMPP QR Code Bar Code Facebook/Google/Twitter Animations Analytics Crash Reporting Augmented Reality Virtual Reality Artificial Intelligence Image Recognition Chatbots Accessibility UI Design Agile Automation Documentation Git Code Review Continuous Integration Multi-language Support

} Native } Hybrid

About the Practice

▪ Includes Architects, Sr. Team Leads, Certified Developers, UI/UX Developers ▪ Cross-trained in multiple technologies ▪ Delivered over 40 apps to clients - can search in Stores ▪ Average experience of resources 4.7 years ▪ Industry standard best practices for Security and Code Management ▪ Proven streamlined process from Discovery to Delivery

What can we deliver?

Open your phone! … and more

▪ Mobile app uses your mobile hardware (Camera, GPS, etc.,) effectively ▪ Mobile app can function offline ▪ Mobile app is more reliable than just a browser ▪ Effective in engaging with user e.g. rewards, push notifications, loyalty programs, etc., ▪ Easy to create better user experience

Mobile app Vs Mobile friendly

CUSTOMER SEGMENTS

▪ Those who don’t know they need a mobile app ▪ Those who want a mobile app

▪ Don’t have a technical team ▪ Have a team that they want to augment

▪ Those who have a mobile app but need technical support

▪ Want to add features or fix bugs ▪ Provide ongoing support

Customer segments

Who to sell to?


• Identifying clients who don’t know they need a mobile app

▪ Need to access and update information remotely?

▪ Works offline ▪ e.g. Expense tracker

▪ Need to notify about backend changes to all / select users?

▪ e.g. Event apps - changes to event venue, prize winner, poll results

▪ Want to extend existing capability to mobile devices?

▪ e.g. ServiceNow ITSM

▪ Need to communicate realtime?

Common discovery questions / pain points

▪ What is the most critical information that you cannot access away from your system? ▪ What is the most manual process that involves pen and paper that you have to input into your web based systems? ▪ What is the easiest way that your customers access their information from you? ▪ How are your mobile users consuming your services?

V-Soft Benefits / Differentiators

▪ All skills and experience under one roof

– Come up with a concept and we will build you an app

▪ Try before buying

– POC to try out the team and quality of deliverable at less cost

▪ Reusable components for common use cases so fast delivery

– User management, Payment gateway integration, Offline availability etc.

▪ Flexible on stack

– Want Native / Hybrid / Native Hybrid for mobile? – Android/iOS/Windows – Integrate with any backend

▪ Flexible cost effect pricing models

– Blended team with onshore mgmt and offshore development – Fixed bid, T&M or Retainer teams

▪ Agile execution ensuring quality and transparency

– Ability to view progress, modify priorities

SERVICE OFFERINGS

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Product apps Field Services apps Event, Organisation ServiceNow apps Reservation/Ordering

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Field Services apps Event, Organisation ServiceNow apps Reservation/Ordering Product apps

Product Apps

▪ Involved business logic ▪ Focused on everything the business wants to do

▪ as opposed to being a support system for the main business

▪ Stakeholders need tight / granular control on how the product gets developed - tech stack, UI/UX, priority of features etc., ▪ Best targets are startups ▪ e.g. Amedico

Apps > Custom Apps

Case Study

• Amedico – Uber for nurses

▪ Had an amazing idea but

– No experience in building mobile apps – Don’t know where to start – Don’t have time or resources for a full-on team – Have less than 10 weeks to build an Uber

▪ What we did for them

– We did hand holding on defining an MVP – Step by step guidance in transforming their idea into a mobile app – Helped choose right tech stack, coordinated 15 member team and delivered in 10 weeks

▪ How did it benefit them

– Assumptions validated without having to burn all their cash – Functional business ready for next level of investment

Apps > Custom Apps > Product Apps

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Event, Organisation ServiceNow apps Reservation/Ordering Product apps Field Services apps

Field Services Apps

▪ Apps for managing resources who work remotely / on the move ▪ Features - Keep track of scheduling, utilisation, time reporting, sync & archival of collected data. Offline data collection. ▪ Companies who need to manage installation, service or repairs of systems or equipment ▪ e.g. LSS

Apps > Custom Apps

Case Study

• LSS

▪ Hugely manual cumbersome process

– Agents would go to hospitals with forms and digital camera – 1000s of fire hydrants and equipments to be inspected in single facility – Back-office person to enter all this data from forms and upload related picture. Need assistance from field agent to clarify.

▪ Mobile app for agents

▪ Will receive assigned tasks directly on phone ▪ Can simply open camera, click picture, fill related info and submit - no need for back-office person to enter again ▪ Can easily verify data later from mobile phone ▪ Works offline

▪ Benefits

▪ Reduced completion time from 3 weeks to 2 days ▪ Able to expand business without adding more resources ▪ 100s of hours of manual work saved each month ▪ Assigning of tasks hassle-free ▪ Keeping track of agents time traveling, working became easier. No more time-zone issues.

Apps > Custom Apps > Field Services apps

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Event, Organisation Reservation/Ordering Product apps Field Services apps ServiceNow apps

ServiceNow Apps

▪ Apps that replicate functionality provided by ServiceNow backend

▪ Integration of APIs ▪ Service Catalog, Incident/Problem Reporting

▪ Provides a convenient front-end, while all ServiceNow backend features continue to work as configured

▪ Workflows, Email Notifications

▪ e.g. UofL, Expense Tracker

Apps > Ready-made Apps

Case Study

• UofL

▪ Came to us for a ServiceNow implementation for managing requests and incidents ▪ Users were students and teachers, who were on the move ▪ Tedious to load up the site, login, log requests ▪ Thought mobile app would need too frequent updates ▪ ServiceNow mobile app was an up-sell ▪ Incident/Problem management was pluggable ▪ Developed dynamically loading forms without affecting performance ▪ Benefits ▪ Branded solution, better image for university ▪ More users due to being mobile accessible ▪ Cost efficient ▪ No double work since no need to update apps

Apps > Ready-made Apps > ServiceNow apps

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Event, Organisation Product apps Field Services apps ServiceNow apps Reservation/Ordering

Online Reservation / Ordering apps

▪ Any brick-n-mortar place which needs to users to reserve and use their service - or rent ▪ Features - Scheduling on a calendar/clock, showing classes of service, showing availability, paying from mobile ▪ Bowling alley, Book / Digital library, Ground booking, Restaurant table booking ▪ e.g. Restaurant app

Apps > Ready-made Apps

Case Study

• Restaurant app

▪ Problem ▪ People would call to reserve, or request for items ▪ Hard to track users information, cancellation etc ▪ Hard to reward repeat customers ▪ Mobile friendly website also ineffective ▪ Solution ▪ Mobile app with branding ▪ Can let users register/login, providing all required details like name, address, IDs etc ▪ No confusion on booking slots / items, as it shows availability live status ▪ Benefits ▪ Better traction of users, loyalty ▪ Cost and time effective, as it has ready-made components

Apps > Ready-made Apps > Reservation/Ordering

What to sell?

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Product apps Field Services apps ServiceNow apps Reservation/Ordering Event, Organisation

Event / Organisation apps

▪ Any event/organization which needs to put out their name / information for mobile access / marketing purpose ▪ Features - User Registration/Login, Update-able news feed, Push Notifications, Contact / other static pages ▪ Sports, Charity, Conferences, NGOs - which needs to connect with community ▪ e.g. Urban League, Golf Event apps

Apps > Ready-made Apps

Case Study

• Oklahoma Urban League app

▪ Wanted to engage with community ▪ No means of circulating their news, events, ideas to the community ▪ No way to track users and understand them more ▪ No way to get feedback from users ▪ Solution ▪ Provided a mobile app and backend ▪ Update news, job events on the app ▪ Send notifications on important updates ▪ Had list of users with details for engaging outside of the app as well ▪ Benefits ▪ More attuned to community ▪ Better engagement from community

Apps > Ready-made Apps > Event/Organization apps

What to sell?

Apps Team Custom Apps Ready-made Apps Product apps Field Services apps ServiceNow apps Reservation/Ordering Event, Organisation Blended Retainer Team

Blended Team

▪ Combination of PMs onsite and Devs offshore - cost effective, proven model ▪ Team credentials ▪ Startups

▪ e.g. Hycite

▪ Enterprises

▪ e.g. Nielsen

Team

Case Study

• Hycite

▪ Wanted to experiment digitising their process ▪ Wanted to test the waters before hiring own team ▪ Did not want a high budget full-blown product ▪ We offered a blended team ▪ Onsite Engagement Manager for coordination ▪ Experienced offshore team to do development ▪ Sent lead to onsite for closer engagement ▪ Agile execution for better control on output ▪ Benefits ▪ Could develop POC without burning ▪ Now they have completely left the manual method, more convenient to agents ▪ They are now doing over 1000 records per day

Team > Blended Retainer Team

Blended Retainer Team Apps Team Custom Apps Ready-made Apps Product apps Field Services apps Event, Organisation ServiceNow apps Reservation/Ordering

QUESTIONS!