Mitigate Risk. Save Money. Protect Your Brand. Confidential and - - PowerPoint PPT Presentation
Mitigate Risk. Save Money. Protect Your Brand. Confidential and Proprietary WEBPAGES WITHOUT VIOLATIONS The percentage of webpages that did not have any potential violations * nearly doubled from January through June 20% in JUN 2014 11% in JAN
Confidential and Proprietary
Mitigate Risk. Save Money. Protect Your Brand.
Confidential and Proprietary
in JAN 2014
in JUN 2014
WEBPAGES WITHOUT VIOLATIONS
The percentage of webpages that did not have any potential violations* nearly doubled from January through June
Confidential and Proprietary
MOST POTENTIAL VIOLATIONS
EDUCATION CONSUMER FINANCE The top five terms that triggered the most potential violations per vertical and the most flagged rule categories for each
General Misrepresentation (Banned) Financial Assistance (Banned) Employability (Banned) Incentivization (Banned) Military (Banned) Offer Inflation (Banned) Payday Loans (Banned) Urgency (Banned) Endorsement (Banned) No Barrier to Entry (Banned) TCPA Language (Required) Recorded Disclaimer (Required) General Misrepresentation (Banned) Program Outcome (Banned) Inappropriate Content (Banned)
M O S T F L A G G E D R U L E C AT E G O R I E S
CONTACT CENTERS
Confidential and Proprietary
FREE SCHOLARSHIP CONTEST
ADVANCE YOUR CAREER
FAFSA LARGEST
SALARY
JAN 2014 JUNE 2014
EARN ACCELERATED
CHANGE IN EDU TRIGGER TERMS
Only one of the top five education terms that triggered potential violations stayed the same from January to June EARN
Confidential and Proprietary
TCPA COMPLIANCE TRENDS
Comparison of webpages in compliance with Telephone Consumer Protection Act (TCPA) rules for express written consent and disclosures from October 2013 to August 2014