Mind indfu fuln lness in in Se Servi vice and Le Leadership - - PowerPoint PPT Presentation

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Mind indfu fuln lness in in Se Servi vice and Le Leadership - - PowerPoint PPT Presentation

Mind indfu fuln lness in in Se Servi vice and Le Leadership ip February 15, 2019 Brenda Fingold, JD, MA Assistant Director, Workplace and Leadership Education Mindfulness Center Brown University School of Public Health In Mindfulness,


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Mind indfu fuln lness in in Se Servi vice and Le Leadership ip

February 15, 2019

Brenda Fingold, JD, MA Assistant Director, Workplace and Leadership Education Mindfulness Center Brown University School of Public Health

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In Mindfulness, a Method to Sharpen Focus and Open Minds

The Busier You Are, The More You Need Mindfulness

Harvard Business Review

Mindfulness: Foundational Training for Dispute Resolution

Faculty Scholarship

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Harvard Business Review

Mindfulness Can Literally Change Your Brain

January 8, 2015

“Mindfulness should no longer be considered a “nice- to-have” for executives. It’s a “must-have”: a way to keep our brains healthy, to support self-regulation and effective decision-making capabilities, and to protect

  • urselves from toxic stress.”

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National Task Force on Lawyer Well-Being

“Mindfulness can enhance a host of competencies related to lawyer effectiveness, including increased focus and concentration, working memory, critical cognitive skills, reduced burnout, and ethical and rational decision-making.” “Well-being is an indispensable part of a lawyer’s duty of competence.”

2018 Report of National Task Force on Lawyer Well-Being (consisting of ABA law practice division, ABA CPR Professionalism, Lawyer Assistance Programs, Conference of Chief Judges, etc.)

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Mindfulness in the K-12 Classroom

Studies show that teachers who practice mindfulness regularly experience improved classroom interactions and greater student

  • engagement. This is true even when teachers

are not teaching their students to practice mindfulness.

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Program Overview

▪ The Science, Benefits and Practice ▪ Navigating Stress and Challenge With More Ease and Effectiveness ▪ Mindfulness in Communication ▪ Integrating Mindfulness into Life and Service ▪ LUNCH ~ 12:15pm

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FORMAL PRACT CTICE: : COMING TO OUR SENSES

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The Science, Benefits and Practice

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Growth in Mindfulness Research Publications - Over 3,700

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Rig igorous Science

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MIN INDFULNESS S AND TH THE BR BRAIN

Mindfulness creates functional and structural changes to network areas of the brain involved with: ➢Attention regulation ➢Emotional regulation ➢Sense of self ➢Interoception (body awareness)

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Min indfulness Practice May Enhance:

➢ Focus ➢ Working memory ➢ Decision-making and problem solving ➢ Resilience ➢ Calmness ➢ Cognitive function ➢ Regulation of emotions and knee-jerk reactions ➢ Ethical and rational behavior ➢ Perspective, flexibility and agility

Fox et al., Tang et al,, Hölzel et al.

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Mind indfu fuln lness Practi tice Posit sitiv ively ly Im Impacts Physic sical l Co Condit itio ions

➢ Chronic Pain ➢ Heart Disease ➢ High Blood Pressure ➢ Diabetes ➢ Digestive Issues ➢ Headaches ➢ Asthma (preliminary) ➢ Immune System Function (preliminary) ➢ Cancer Patients – Stress, Quality of Life ➢ Positive changes in risk factors that may lead to more serious chronic ailments

Carlson, LE 2012 ISRN Psychiatry 2012: 651583; Kaliman, P. 2014 Psychonueroendocrinology 40: 96-107; Creswell, JD. 2012 Brain Behav. Immun. 2012 26:1095-101; Kopf, S. 2014 Exp Clin Endocrinol Diabetes 122: 341-9; Gaylord, SA. 2011 Am J Gastroenterol. 106(9): 1678-88

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Mind indfu fuln lness Posit sitiv ively ly Im Impacts Mental and Emotio ional l Well ll-Bein ing

➢ Anxiety ➢ Depression ➢ Stress reactivity ➢ Happiness ➢ Compassion for self and others ➢ Addiction and habit change ➢ Quality of life ➢ Burnout symptoms

  • Exhaustion
  • Feeling disconnected
  • Decrease in sense of accomplishment

Grossman et al. 2004 J Psychosomatic Research 57:35-43; Khoury et al. 2013. Clin Psychol Rev 33:763-71; Segal et al. 2010 Arch n Psychiatry 67:1256-64; Bowen et al. 2014 JAMA Psychiatry 71:547- 556 Goyal M, et al.. 2014 JAMA Intern Med 174:357-368

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MIN INDFULNESS

Paying attention in a particular way: On purpose, in the present moment and non-judgmentally

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16 47% of waking hours are spent thinking about something

  • ther than what is going on

Killingsworth and Gilbert, Harvard University

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FORMAL PRACT CTICE: : BODY SCAN

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Applying Min indfulness in in the Work rkplace

▪ Improve focus and management of attention ▪ Stress reduction, well-being and resilience ▪ Prevent errors and unintentional ethical violations ▪ Reduce implicit bias and strengthening efforts around diversity and inclusion ▪ Mindful communication and collaboration ▪ Mindful Meetings ▪ Leadership

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MIN INDFULNESS STR TRENGTHENS IN INNATE ATTENTIONAL CAP APACITIES

Mental fitness and the ability to choose where to direct energy and attention.

More skillfully navigate the unpleasant or stressful by learning to stay engaged with openness, curiosity and acceptance.

Cultivates cognitive flexibility and ease in taking different perspectives. Improves the ability to notice and respond to the body’s messages. Enhances ability to notice thoughts and emotions without getting caught up in them. Focus on direct experience rather than

  • n thoughts or stories

about the experience.

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The average worker:

➢Checks Facebook 21 times a day ➢Checks email 74 times a day ➢Shifts computer screens an average of 566 times a day (i.e., switch from document to email to website) ➢Distracts and interrupts themselves almost as much as they are getting externally interrupted.

There is a high cost to recovering from interrupted work: forgetfulness, redundancy, increased mistakes, longer completion time, increased frustration and stress, harmful changes in the brain relating to multi-tasking, lost

  • pportunities for creative and innovative ideas.

Study of employees of high-tech companies from Department of Informatics at U.Cal.

Mindful Task v. Multi-Task

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FORMAL PRACT CTICE: : AWARENESS OF BREATH

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STRESS

EUSTRESS ACUTE STRESS CHRONIC STRESS BURNOUT

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Performance Relative to Level of Stress

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Chronic stress markedly diminishes:

▪ Focus ▪ Higher level thinking and problem solving ▪ Creativity and innovation ▪ The ability to switch strategies flexibly ▪ Emotional regulation and the ability to “let things go” ▪ Impulse control ▪ Memory and the ability to access information ▪ The curiosity and self-compassion required for learning ▪ Physical, mental and emotional health and well-being

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REACTING VS. RESPONDING TO STRESS AND CHALLENGE

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“Anything that threatens our sense of well being – challenges to social status, ego, strongly held beliefs, desire to control things or to have them be a certain way – can trigger (the flight/fight/freeze) reaction to some degree.

  • -Jon Kabat-Zinn, Full Catastrophe Living
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Stress as a Function of Perception

The perception of a physical or psychological threat and the perception that one’s resources are inadequate to deal with the threat.

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Rushing Around to Get Things Done

...what we know from looking at the brain scans of people that are always rushing around, who never taste their food, who are always going from one task to another without actually realizing what they're doing, is that the emotional part of the brain that drives people is on high alert all the time. When people think: "I'm rushing around to get things done,” it's almost like, biologically, they're rushing around escaping from a predator. That's the part of the brain that's active. But nobody can run fast enough to escape their own worries.

~ Mark Williams, professor of clinical psychology at Oxford; author of: Mindfulness: Finding Peace in a Frantic World

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BIAS

A ASSUMPTIONS Past Experience Fear and Worry

Perception

How We See Things Determines How We Respond to Them.

Other Influencers of Perception:

  • State of mind/mood
  • Stress level
  • Fatigue level
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Mindfulness can break the link between perception and behavior

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Mindfulness-Mediated Stress Reduction

“The very first and most important step in breaking free from a lifetime of stress reactivity is to be mindful of what is actually happening while it is happening.”

Jon Kabat-Zinn, Full Catastrophe Living

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Mindfulness Practice: Paying Attention to the Direct Experience of the Moment

AWARENESS

THOUGHTSs

BODY SENSATIONS

EMOTIONS

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The Stress Cycle

AUTOMATIC THOUGHTS

I’ll never have time for all this work.

FEELINGS

Overwhelmed anxious frustrated resentful irritable sad

BODY SENSATIONS

Low energy, can’t focus, indigestion fatigue, headache, muscle aches

BEHAVIORS/ COPING STRATEGIES

Work excessively, skip meals, cut sleep and/or exercise, snap at colleagues, family, others, miss important events, isolate, cut corners, avoid tasks, make impulsive judgements to get things done

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Working with Thoughts

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THE WEIGHT OF THOUGHTS

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Practice: the Mindful Check-in in

  • 1. What is my experience

right now? Thoughts Emotions Body Sensations

  • 2. Narrow attention to just the breath
  • 3. Expand attention to

include the body and surroundings

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As soon as you notice you’ve been triggered:

  • Stop. Still the body.

Breathe Observe – What’s happening here?

Check in with body, mind states, emotions, urges, environment.

Proceed

With an expanded sense of the moment, your intentions and the ability to choose a skillful response to the question: What’s called for now?

* Know your personal stress warning signals *

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Cultivate Stress Hardiness

▪ Commitment - Remember you are part of something larger than

just one particular moment. Connect to meaning whenever you get caught up in the craziness of the season.

▪ Challenge - Notice when you are perceiving a difficulty as a threat

instead of a challenge or a way to grow or laugh or be creative. Can you see this issue from a different perspective. (Note that the interpretation of stressful events is often more important than the events themselves.)

▪ Control - Remember that even when you can’t change things, you do

have a choice in how you respond to them (a daily practice is key here)

▪ Connection – Stay connected and notice if you are trying to do it

all alone. Social support plays a vital role in shielding people from the detrimental effects of stress.

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With Mindfulness, we can optimize our capacity to:

▪ Stop habitual, autopilot-driven, reactive modes of activity ▪ See ourselves, others and information more clearly ▪ Understand situations more fully ▪ Choose effective, contextually relevant solutions.

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FORMAL PRACT CTICE: : MIN INDFUL MOVEMENT

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Cultivating Compassion without compassion fatigue

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Components of Self-Compassion

▪ Self-kindness vs. Self-judgment

– Recognizing that being imperfect, failing and experiencing life difficulties is inevitable. Tend towards kindness and gentleness

▪ Common humanity vs. Isolation

– Recognizing that suffering and personal inadequacy is part of the shared human experience

▪ Mindfulness vs. Over-identification

– Balanced approach. We can’t ignore our pain and suffering or over-identify with it and being swept away by negativity

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Cultivating Self-Care

▪ Knowing ourselves, and taking care of

  • urselves is critical to prevent burnout and

compassion fatigue. ▪ Know “early warning signs” of stress ▪ Respond

– Recognize “early warning signs” – Seek out support and connection – Establish healthy service/work/home balance – Sleep and exercise

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Comfort Zone (watch for sink hole)

Stretch Zone Growth/Learning/Challenge Zone

Too Much Zone Overwhelm/Distress Zone

All day long we move between these zones. Mindfulness helps us to recognize and modulate where we are at any particular moment and be able to more effectively determine ”What’s Called For Now.”

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You can’t always stop the waves, but you can learn to surf

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Mindful Communication

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“The single biggest problem in communication is the illusion that it has taken place.”

~George Bernard Shaw

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MIN INDFUL LIS ISTENING

How much of the time are we really here when we are having a conversation? We may look here, but how often are we actually:

  • Thinking of something else
  • Planning what we’re going to say
  • Judging what is being said
  • Wondering about our own image
  • Coming up with a defense
  • Trying to control the situation

“It is often through the quality of our listening and not the wisdom of our words that we are able to effect the most profound change in the people around us.”

  • - Rachel Naomi

Remen

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MIN INDFULNESS PRACT CTICE: MIN INDFUL LIS ISTENING

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“To listen is to lean in softly with a willingness to be changed by what we hear.”

  • - Mark Nepo

“Listening is considered an essential leadership skill.”

  • - Daniel Goleman

“Pure listening is letting go of control. It’s not easy and takes

  • training. The bottom line is when we are listened to, we feel
  • connected. When we’re not listened to, we feel separate.”
  • - Tara Brach
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MIN INDFUL SPEECH

Is it TRUE?

Do I know this for sure?

Is it BENEFICIAL?

Will it serve the needs of the moment, project, discussion, etc.

Is it the RIGHT TIME?

Is now the best time to share it or would another time be better?

Is it KIND?

Is it respectful of the other person, with best intentions for all?

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Mindful Communication

“The truth is when you’re

  • verloaded and you need

something from somebody else it’s tempting to just get in and out as quickly as possible in an effort to get what you need and move on to the next thing.”

Dawa Tarchin

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Min indful Meeting Practice to Enhance Effectiveness, Productiv ivity as Stay Engaged

➢ Center Before You Enter ➢ Consciously transition to HERE between activities ➢ Notice when you become distracted and return to the meeting ➢ Listen mindfully – “To listen is to lean in softly with a willingness to be changed by what we hear.” ➢ Speak mindfully – Is it true, helpful, timely and respectful? ➢ Notice the strong pull of the mind to react automatically and use the STOP practice when you feel triggered. ➢ Notice when you are “pre-judging” rather than curious. ➢ Stay connected to your breath and body (for information and regulation) ➢ Be kind to self and other as you try new ways of relating

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Ways to Integrate Mindfulness into Life and Service

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Regular And Consistent Practice

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Formal Practice

“Money in the Bank”

The more you build the muscle of mindfulness, the more naturally and consistently it will arise in the course of your day ➢ Sitting Meditation ➢ Body Scan ➢ Walking Meditation ➢ Mindful Movement – Yoga, Stretching, Tai Chi

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Informal Practice: Short Moments/Many Times

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  • Daily check in or “Come to your senses”
  • “Center before you enter”
  • One minute mindful pause
  • Mindful task v. multi-task
  • Bring mindfulness to walking or stairs
  • Use transitions to drop into the present moment
  • Schedule a time to review the materials

Mindfulness in the Workplace Suggestions

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Urgent Not urgent Important

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Crisis

Deadline – report due tomorrow

Pressing problem

II

Most self-care and stress management

Long range planning

Relationships

Leisure time and doing things you love

Making space for creation, innovation, inspiration and mindful leadership Not important

III

Attention callers:

Phone “needs” answering

Interruptions

Certain emails

Things that are urgent to others but may not be your priority in this moment

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Time fillers and distractions

Too much TV, internet

What is it for you?

Time Evaluation Matrix

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OPPORTUNITY

“There is nothing more powerful than an idea whose time has come.”

Victor Hugo