Michigan STRATEGY GROUP #2 Critical Access DATA M A MANA - - PowerPoint PPT Presentation

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Michigan STRATEGY GROUP #2 Critical Access DATA M A MANA - - PowerPoint PPT Presentation

Michigan STRATEGY GROUP #2 Critical Access DATA M A MANA NAGEMENT NT AND ND A ANAL ALYSI SIS S Hospital Quality NOVEMBER 7, 7, 201 2019 Network AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK


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SLIDE 1

Michigan Critical Access Hospital Quality Network

STRATEGY GROUP #2 DATA M A MANA NAGEMENT NT AND ND A ANAL ALYSI SIS S NOVEMBER 7, 7, 201 2019

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 2

Measure Spreadsheet Update

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

MICAH QN Measures – Excel Sheet http://www.mcrh.msu.edu/programs/CAH /Quality%20Improvement%20NEW.html

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SLIDE 3

Reminders

Monthly – Submit to KDS & NHSN Quarterly – Q3 2019 data

  • January 24th - Email MBQIP results to Crystal
  • December 1st - Email HCAHPS results to Crystal
  • February 1st - Outpatient results due to QNet (Most use Quantros)
  • February 15th - Inpatient due to QNet

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 4

Reminders

Alternative Readmission Activity for BCBSM

  • Narrative is Due June 1
  • See Appendix E of the 2019-2020 Peer Group 5

Hospital Pay-for-Performance Program

(Copy on the MICAH QN Website) (Readmission Activity Sharing Google Document)

Don’t wait until it’s too late to get started

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 5

Opt ptions ns

  • 1. Development of a post-acute network strategy
  • 2. Collaboration plan with local social service agencies to better

understand and address patients’ social determinants of care

  • 3. Establish process to identify potentially preventable readmissions
  • 4. Develop process to use PG 1-4 P4P Health Information Exchange

(HIE) activities meaningfully for the purposes of improving care transitions and readmission reduction

  • 5. Other: Please describe any current readmission-reducing efforts in

place that do not fall into one of the above categories

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 6

High gh-level n el nar arrativ ive d e describin ing p plan an or inter erven entio ion, including (but n t not l t limited to) t the b below e elements ts:

  • 1. Activity purpose, priorities and goals
  • 2. Descriptions of internal roles and responsibilities
  • 3. Process for external stakeholder engagement, if applicable
  • 4. Core measures and measurement processes:
  • Baseline readmission measurement
  • Targeted performance goal
  • Populations and/or service lines affected
  • Expected milestone dates and/or completion date
  • 5. Communication and evaluation plan

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 7

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

HCAHPS Scores – Q2 2019

MICAH QN Michigan Average National Average National Top 90th Percentile Care Transitions Composite Score 58.22% 54% 53% 63% Discharge Information Composite Score 91.23% 89% 87% 92% Overall Rating 81.84% 74% 73% 84% Would you Recommend 80.86% 71% 72% 84%

* MI and National Average is from Hospital Compare 10.1.2017-9.30-2018 * Three CAHs did not submit, and 3 do not participate in HCAHPS

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SLIDE 8

Or Organ anization

  • nal S

Scorec ecard S Showcase

Katie Stewart - Allegan General Hospital

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

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SLIDE 9

All Measure Spreadsheet

Cross Department Acute (Med Surg) Billing Cardio Clinics Emergency Services Employee Health EVS HIM Human Resources Imaging Infection Prevention Infusion IT Lab Long-Term Care Maintenance Purchasing Nutrition Services PAS (Registration) Patient Satisfaction Pharmacy Promoting Interoperability Rehab Respiratory Care Safety Social Work Surgical Services Swing Bed Telemedicine Utilization Review

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

Purpose: Give MI CAH quality leaders a tool to assess and share quality metrics monitored in various hospital departments (outside of mandated measures which can be found on the MICAH QN Measures Excel Sheet)

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SLIDE 10

All Measure Spreadsheet Update

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.

MICAH QN All Measures – Google Document http://www.mcrh.msu.edu/programs/CAH /Quality%20Improvement%20NEW.html

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SLIDE 11

Quick Reminder

  • IHI

Institute for Healthcare Improvement – Basic Certificate in Quality and Patient Safety

  • Still tickets available
  • Can complete through

March 2020

AS A PREMIER SYSTEM OF QUALITY, THE MICHIGAN CRITICAL ACCESS HOSPITAL QUALITY NETWORK (MICAH QN) WILL BE A MODEL IN DEVELOPING PROCESSES THAT DEMONSTRATE THE HIGH QUALITY SERVICE PROVIDED BY CAHS. MICAH QN WILL IDENTIFY OPPORTUNITIES FOR CHANGE THAT LEAD TO CONTINUED IMPROVEMENT IN THE HEALTH STATUS OF THE POPULATION WE SERVE.