Mehul Shah Cloud Solution Architect OUR GOAL IS TO DEMOCRATIZE A.I - - PowerPoint PPT Presentation

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Mehul Shah Cloud Solution Architect OUR GOAL IS TO DEMOCRATIZE A.I - - PowerPoint PPT Presentation

Mar 30, 2024 477 likes •976 views

Mehul Shah Cloud Solution Architect OUR GOAL IS TO DEMOCRATIZE A.I . TO EMPOWER EVERY PERSON AND EVERY ORGANIZATION TO ACHIEVE MORE SATYA NADELLA Microsoft AI For every person and every organization Agent Applications Services

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Mehul Shah Cloud Solution Architect

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“

OUR GOAL IS TO DEMOCRATIZE A.I. TO EMPOWER EVERY PERSON AND EVERY ORGANIZATION TO ACHIEVE MORE

”

SATYA NADELLA

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Microsoft AI

Agent Applications Services Infrastructure For every person and every organization

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Cortana

133 million users | 12 billion questions

Agent

Knows you | Knows your work + life | Knows the world 1,000+ skills and knowledge

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DIGITAL PERSONAL ASSISTANTS

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Applications

Office 365 Flow Keyboard Pix Customer Service and Support Dynamics 365 Skype Teams Calendar.help

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Focused Inbox

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From: To: CC: Subject: Marcus Carrie Project Kickoff

Carrie, Let’s have our project kickoff meeting next week. Cortana, can you find a time that works for us? Marcus

Cortana

Calendar.help

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Microsoft Dynamics 365

Leads Support case Opportunities Digital marketing Projects Service requests Orders Shipments Forecast Equipment maintenance

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SLIDE 12 Cynthia Dellman was recently promoted to VP of Eastern Region at Contoso Travel time to your next meeting

Your connections Relevant News

Intelligence from the web graph

Your schedule & travel

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Intelligence from the CRM graph

Monitor account activity Close alert Action

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Services

Bot Framework Cognitive Services Cognitive Toolkit Cortana Intelligence Cortana Devices SDK Cortana Skills Kit SDK

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CORTANA DEVICES SDK

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CORTANA SKILLS KIT

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Intelligent Kiosk

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QnA Maker

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Enrich user experiences with contextual entity search results

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Conversation as a platform

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{ Your Code }

Direct Line Protocol

REST Endpoint

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C#

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Bot patterns

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Information Retrieval

Lookup, reference and information seeking, scenarios backed by a data source “What are the features of service plan A?” “When are the trains leaving on Thursday?” 02

Transactional

Look up info, make amendments, scenarios backed by a data source “Upgrade my account to plan B” “book two tickets for film A on Monday using my credit card”

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Advisory Role

Prescriptive guidance via ‘expert systems’ based on user input. “How much can I save if I switch to payment plan B?” “Should I add an additional component to my service plan? ”

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Social Conversations

Ability to sense sentiment and engage in open-ended conversation within the bots area of expertise. “Your product is terrible, I would like a refund.” “I have had a terrible experience, who can I talk to?”

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C#

BOT BUILDER SDK

NodeJS Cross platform emulator

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BOT CONNECTOR

Routes Messages Manages State Bot registration/directory Session Tracking Per-user, per-bot storage APIs

Bot Connector Bot Channels Bot

Web Application

Skype Web chat Direct Line Email O365 Facebook Messenger GroupMe Kik Slack SMS Telegram Microsoft Teams

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Bots +

I would like the latest stock value of Microsoft.

Utterance

Intent

Entity

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The Microsoft AI platform

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https://dev.botframework.com/ https://docs.microsoft.com/en-us/bot-framework/ https://github.com/Microsoft/BotBuilder Microsoft Virtual Academy

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https://docs.microsoft.com/en-us/python/cognitive-toolkit/tutorials?view=cntk-py-2.0 https://github.com/Microsoft/CNTK/tree/master/Examples https://github.com/azure/ObjectDetectionUsingCntk https://github.com/Azure/ImageSimilarityUsingCntk https://github.com/Azure/ImageClassificationUsingCntk https://github.com/Azure/cortana-intelligence-product-detection-from-images