Mehul Shah Cloud Solution Architect OUR GOAL IS TO DEMOCRATIZE A.I - PowerPoint PPT Presentation

Mehul Shah Cloud Solution Architect

“ OUR GOAL IS TO DEMOCRATIZE A.I . TO EMPOWER EVERY PERSON AND EVERY ORGANIZATION TO ACHIEVE MORE ” SATYA NADELLA

Microsoft AI For every person and every organization Agent Applications Services Infrastructure

Agent Cortana Knows you | Knows your work + life | Knows the world 1,000+ skills and knowledge 133 million users | 12 billion questions

DIGITAL PERSONAL ASSISTANTS

Applications Office 365 Skype Dynamics 365 Teams Flow Keyboard Calendar.help Pix Customer Service and Support

Focused Inbox

Calendar.help From: Marcus To: Carrie CC: Cortana Subject: Project Kickoff Carrie, Let’s have our project kickoff meeting next week. Cortana, can you find a time that works for us? Marcus

Leads Equipment maintenance Opportunities Forecast Microsoft Support Dynamics 365 case Shipments Projects Orders Digital Service marketing requests

Relevant News Intelligence from the web graph Cynthia Dellman was Your connections recently promoted to VP of Eastern Region at Contoso Travel time to your next meeting Your schedule & travel

Close alert Intelligence from the CRM graph Monitor account activity Action

Services Cortana Intelligence Cognitive Services Bot Framework Cortana Devices SDK Cortana Skills Kit SDK Cognitive Toolkit

CORTANA DEVICES SDK

CORTANA SKILLS KIT

Intelligent Kiosk

QnA Maker

Enrich user experiences with contextual entity search results

Conversation as a platform

{ Your Code } REST Endpoint Direct Line Protocol

C#

Bot patterns Information Retrieval 01 Lookup, reference and information seeking, scenarios “When are the trains leaving on Thursday?” 02 backed by a data source Transactional “What are the features of service plan A?” Look up info, make amendments, scenarios backed by a data source “Upgrade my account to plan B” Advisory Role 03 “book two tickets for film A on Monday using my credit card” Prescriptive guidance via ‘expert systems’ based on user input. “How much can I save if I switch to payment plan B?” “Should I add an additional component to my service plan? ” Social Conversations 04 Ability to sense sentiment and engage in open-ended conversation within the bots area of expertise. “Your product is terrible, I would like a refund.” “I have had a terrible experience, who can I talk to?”

BOT BUILDER SDK C# NodeJS Cross platform emulator

Bot Channels Skype Bot Connector Web chat Direct Line Routes Messages Email O365 Bot Manages State Facebook Messenger Bot registration/directory Web Application GroupMe Session Tracking Kik Per-user, per-bot storage Slack APIs SMS Telegram Microsoft Teams BOT CONNECTOR

Bots + Intent Entity I would like the latest stock value of Microsoft. Utterance

The Microsoft AI platform

https://dev.botframework.com/ https://docs.microsoft.com/en-us/bot-framework/ https://github.com/Microsoft/BotBuilder Microsoft Virtual Academy

https://docs.microsoft.com/en-us/python/cognitive-toolkit/tutorials?view=cntk-py-2.0 https://github.com/Microsoft/CNTK/tree/master/Examples https://github.com/azure/ObjectDetectionUsingCntk https://github.com/Azure/ImageSimilarityUsingCntk https://github.com/Azure/ImageClassificationUsingCntk https://github.com/Azure/cortana-intelligence-product-detection-from-images