Marc Bolland - Chief Executive 2010 / 2011 Financial Review - - PowerPoint PPT Presentation

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marc bolland chief executive 2010 2011 financial review
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Marc Bolland - Chief Executive 2010 / 2011 Financial Review - - PowerPoint PPT Presentation

Aug 17, 2023 475 likes •867 views

Marc Bolland - Chief Executive 2010 / 2011 Financial Review Revenue of 9.7bn, up 4.2% Grew market share in clothing to 11.7% and Food to 3.9% Profit before tax 1 714.3m, up 12.9% Total dividend 17p per share, up 13.3% All

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Marc Bolland - Chief Executive

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2010 / 2011 Financial Review

  • Revenue of £9.7bn, up 4.2%
  • Grew market share in clothing to 11.7% and Food to 3.9%
  • Profit before tax1 £714.3m, up 12.9%
  • Total dividend 17p per share, up 13.3%

All comparative figures relate to 52 weeks to 3 April 2010 1Before property disposals

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2011 / 2012 Q1 Results

  • Group sales

+3.2%

  • Total UK sales

+2.8%

  • UK LFL sales

+1.7%

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General Merchandise: Q1

  • Sales +0.3%; LFL Level
  • Market share up 20bps to 11.7%1
  • More choice
  • Quality everyday essentials
  • Responsive to key fashion trends

All figures 13 weeks to 2 July 2011

1 Kantar Worldpanel Total Clothing, Footwear & Accessories for 12 weeks ending 15 May 2011

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Food: Q1

  • Sales +5.0%; LFL +3.3%
  • Market share up10bps to 3.8%
  • Continued focus on innovation
  • M&S ‘Dine-in’ at home

All figures 13 weeks to 2 July 2011

1 Kantar Worldpanel Total Food & Drink for 12 weeks ending 15 June 2011

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Progress against Plan

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Strategy

“To become an International,

Multi-channel retailer”

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By 2013

UK space and LFL growth A leading UK Multi-channel retailer International company

2010 to 2013

Focus on UK

Drive UK LFL growth International Multi-channel retailer Drive international presence

By 2015

Plan 2013 - 2015

BRAND STORES CLOTHING HOME FOOD

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2010 to 2013

Focus on UK

BRAND STORES CLOTHING HOME FOOD

Plan 2013 - 2015

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“Increase the role of the M&S brand”

Focus on the UK - Brand

  • Brand positioning

Only at M&S

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“Increase the role of the M&S brand”

Focus on the UK - Brand

  • Brand positioning

Only at M&S Plan A – integral part of the brand

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“Increase the role of the M&S brand”

Focus on the UK - Brand

  • Brand positioning

Only at M&S Plan A – integral part of the brand Brand identity

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Marks & Spencer brand today

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M&S new brand identity

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2010 to 2013

Focus on UK

BRAND STORES CLOTHING HOME FOOD

Plan 2013 - 2015

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Focus on the UK - Stores

In October a small number of pilot stores will test new concepts

“Customers find our stores difficult to shop”

Improving in-store navigation More efficient use of space Enhancing the in-store environment

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2010 to 2013

Focus on UK

BRAND STORES CLOTHING HOME FOOD

Plan 2013 - 2015

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“Positioning of GM sub-brands in store is unclear”

Focus on the UK - Clothing

  • Complete sub-brand review

Example:

  • per una
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Current New

per una

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per una

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2010 to 2013

Focus on UK

BRAND STORES CLOTHING HOME FOOD

Plan 2013 - 2015

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Focus on the UK - Home

  • Segmenting into lifestyles

“Only 20% of customers shop our Home department”

Classic Design Contemporary

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2010 to 2013

Focus on UK

BRAND STORES CLOTHING HOME FOOD

Plan 2013 - 2015

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Focus on the UK - Food

  • Innovation
  • More choice
  • Market leader in

healthy meals 1,900 new lines in 10/11 Total products increase from 6,000 to 7,000 in11/12

  • No. 1 “Count on Us”

“Is M&S becoming like any other supermarket?”

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Healthy meals

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By 2013

UK space and LFL growth

2010 to 2013

Focus on UK

Plan 2013 - 2015

BRAND STORES CLOTHING HOME FOOD

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UK Space and LFL growth

Not in a race for space

  • Drive time target
  • Target growth

95% of UK pop within 30 mins of a full line store by 2015 c.3% p.a. in three year plan

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By 2013

UK space and LFL growth A leading UK Multi-channel retailer

2010 to 2013

Focus on UK

Plan 2013 - 2015

BRAND STORES CLOTHING HOME FOOD

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Amazon platform New Multi-channel platform Interim International platform

Capability UK Multi-channel Capability Local language Local currency Capability International Multi-channel

Current By 2013/14 Q3 11/12: France

Leading Multi-channel retailer

  • Appointment of Director of Multi-channel, E-Commerce

Laura Wade-Gery

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By 2013

UK space and LFL growth A leading UK Multi-channel retailer International company

2010 to 2013

Focus on UK

Plan 2013 - 2015

BRAND STORES CLOTHING HOME FOOD

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International company

  • Appointment of Director of International

Jan Heere

  • Focus on selected growth areas

“Broad shotgun approach, flag planting, export organisation but strong opportunity in selected markets”

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International company

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Summary

  • Good results
  • Growing market share
  • Challenging environment
  • Three year plan in place
  • Early progress against the plan
  • Evolution not revolution
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