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Linking Safety with Savings: Prevention Strategies for Wholesale and Retail Employers National Safety Council Webinar Production January 17. 2012, 2:30 3:30 pm ET Vern Putz Anderson, Ph.D., CPE Public Health Advisor Education and Information


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Linking Safety with Savings: Prevention Strategies for Wholesale and Retail Employers

Vern Putz Anderson, Ph.D., CPE Public Health Advisor Education and Information Division

National Safety Council Webinar Production January 17. 2012, 2:30 – 3:30 pm ET

Ja nua ry 17, 2012 1

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Consider

Safety is a core function delivering significant business & economic value: boosting productivity, efficiency, and the bottom line.

[Fortune 100 member]

Ninety-five percent of business executives report that workplace safety has a positive impact on a company's financial performance. [Liberty Mutual Executive Survey]

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Purpose

To present a prevention strategy for the Wholesale and Retail Trade (WRT) Sector That focusses on preventing

  • verexertion injuries

associated with manual material handling jobs

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Letters of Agreement: Support OSH

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Demo Prj

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Webinar Outline

1. Introduction & Purpose 2. What is WRT and High-Risk? 3. MMH Jobs and Injuries 4. Cost of Overexertion Injuries 5. Four Prevention Strategies- Unique to WRT 6. One Strategy for Solving/Improving MMH 7. Some Questions added at various places.

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First: Clarifying Terminology About: Causes and Outcomes:

  • Causal Factors or Risk Factors:
  • Job Demands refer to the job activities
  • How much, how hard, how long, etc.
  • Work Capacities refer to one's personal abilities
  • How strong, your motivation, age, experience, etc.
  • Adverse Outcomes or Injuries, Illnesses, Fatalities
  • Defined by causal factors: Overexertion, Lifting, MMH
  • Defined by body system: MSD, Respiratory, Hearing, etc
  • Defined by the onset: Acute, Chronic, CTDs

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MSDs = Musculoskeletal Disorders, alias: soft

tissue disorders; overuse syndrome, overexertion

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What is the CFO’s view

  • f the main

benefit of workplace safety program?

  • a. Avoiding OSHA
  • b. Productivity increase
  • c. Reduced costs
  • d. Employee retention
  • e. Employee morale

Question # 1

CFO = Chief Financial Officer What is WRT and High Risk?

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445291 Baked Goods 44411 Home Center

Wholesale/Retail Trade (WRT) Businesses

Sto c k pho to s purc ha se d 8

W

See the smiling faces

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Some facts about WRT

  • 1.5 million establishments
  • 146 distinct businesses
  • Wide range of company sizes
  • Women comprise 45%
  • Growth sector for minorities
  • Main occupations are sales

and material handling

  • Rapidly changing employment

relationships impacts the “risk of injury“

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Risk = Probability or potential for injury based on known job activities associated with injuries : Pre injury metric Risk = Probability or potential for an injury based on a previous history (records) of similar injuries in that business or industry: Post injury metric

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Risk De finitions:

Risk Manager at Work

What do we mean by Risk?

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Lifting/Lowering Pushing/Pulling Carrying/Holding Bending/Reaching

Pre injury indicators

Conduct Survey: Workplace Hazards

Manual Materials Handling Risk

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Occupational Fatalities, Injuries, Illnesses in Wholesale/Retail Sector, American J. Industrial Medicine, 2010, Anderson, Schulte, et al.

Conduct Survey: Injury Records

Bureau of Labor Statistics (BLS)

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Risk Assessment Review: Surveillance

Consists of the following:

  • I. Conduct survey of worksite for job hazards.

[Use checklists and loss prevention experts]

  • II. Conduct survey of injury records for high rates

[Search Bureau of Labor Statistics (BLS) data]

Product: List of high-risk establishments: See next slide: “Wholesale & Retail high-risk establishments”

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High-risk industries, (BLS, 2009)

Total Recorded Cases (TRC) Incidence Rates (IR)/100 FTE

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NAICS

TRC #

TRC IR

Pr ivate Industr y 2009

3,277,700 3.6

42 Whole sale (whs)

185,900 3.3

4248 Be e r , wine , distille d alc oholic be ve r age me r c hants whs

12,400 7.7

4244 Gr

  • c e r

y and r e late d- pr

  • duc t me r

c hant whs

39,500 5.4

4233 L umbe r and othe r c onstr uc tion mate r ials me r c hants

10,200 4.8

4235 Me tal and mine r al (e xc e pt pe tr

  • le um)

me r c hant whs

6,400 5.2

4231 Motor ve hic le / motor ve hic le par ts/ supplie s me r c hants

13,200 4.4

WRT 42 & 44- 45

673,100 NC

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High-risk industries, (BLS,2009 )

Total Recorded Cases (TRC) Incidence Rates (IR)/100 FTE

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NAICS

TRC #

TRC IR

Pr ivate Industr y 2009

3,277,700 3.6

44-45

Re tail

487,200 4.2

4529

Othe r ge ne r al me r c handise stor e s

67,000 5.5

4451

Gr

  • c e r

y stor e s

102,500 5.5

4441

Building mate r ial and supplie s de ale r s

52,600 5.4

4411

Automotive de ale r s

38,600

3.8

4521

De par tme nt stor e s

50,500 4.9

WRT 42 & 44- 45

673,100 NC

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Question # 2

What is MMH and

  • verexertion injuries?
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What is it about manual material handling that causes so much concern?

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L5:S1

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Examples: Six high-risk MMH jobs

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Examples: Six high-risk MMH jobs

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Lift, carry, lower [40 lb milk case]

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Data on nature/extent

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Manual materials handling (MMH) in superstores: The Task Demands

  • MMH are performed 74% of the work shift duration (7.5 hr)
  • Stockers perform an average of 200 handling operations per

shift, >400 in produce sections

  • Total average weight 4,400 to 10,000 lbs/shift [22 – 50 lbs]*
  • Pallet jack used average of 54 times/shift & accounted for

16% of time, maintenance issue

  • Order pickers average 240 handling/hour at average weight

31 lbs* which equals ?

  • [55,800 lbs or 28 tons]

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  • M. St- Vinc e nt e t al, 2005

Putz-Anderson et al, 1993

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Simple Injury Model: MMH

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Task Demands Worker Capacity

>1.0 Injury Outcome

Productive <1.0

50 lb ÷ 35 lb = 1.43 injury risk high 25 lb ÷ 35 lb = 0.73 injury risk low

If Task Demands Exceed Worker Capacities, Outcome is an Increased Risk of Injury

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Overexertion injuries (also MMH)

  • Sprains/strains–muscles,

ligaments, tendons

  • Chronic pain affecting joints
  • Disc injuries of back or neck
  • Compression peripheral nerves
  • Compression or disorders
  • f blood circulation”

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Putz-Anderson, CTD Manual, 1988

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Injuries: linked to MMH jobs

BLS data: Overexertion Injuries

Shoulder 30 % Hand/Wrist 9 % Elbows 18 % Back 43 %

State of Washington Department of Labor Study, Sharp 40-6-2002

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Overexertion Injuries and jobs, 2009

  • 1 million reported injuries with lost time.
  • 1/4 million reported overexertion injuries.
  • 1 of every 4 were employees who had jobs in

transportation and manual materials handling jobs had an overexertion injury.

  • 7 out of every 100 retail employees who had

jobs in sales employees had an overexertion injury [BLS, 2009; Table R12].

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Overexertion injuries (OXIs) are prevalent despite our aversion to them: Some findings

  • BLS report that every third injury in which there are “days

away from work” is an OXI (BLS, 2009).

  • Wholesale and retail employees experience OXI more often

than any other work population -with the exception of health services (BLS, 2009).

  • Material movers/transportation occupations have highest

frequency of OXIs and they are employed in the wholesale/retail trades (BLS, 2009).

  • Employees age 25-54 have highest rates of OXIs in comparison

to all other age groups, including those 55-64 yrs (BLS, 2009).

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CFO Survey: What is the number one cause of WC loss?

  • a. Highway accidents
  • b. Repetitive motions
  • c. Bodily reactions
  • d. Fall on same level
  • e. Overexertion

Question # 3

CFO = Chief Financial Officer Economics & Cost

  • f Injuries
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Occupational Injuries and Economics Consider the following:

  • Occ. injuries/illnesses are always a matter of

economics since work is an economic activity.

  • The cost of injuries depends on the extent to

which workers are viewed by management as assets.

  • There is a cost associated with prevention and a

cost associated with the consequence of an injury. Which cost is greater?

[Dorma n, IL O, 2000]

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National Safety Council Injury Facts, 2011

Ac c o rd ing to Injury F a c ts, b a se d o n 2008 d a ta . 29

  • Overexertion is the third

leading cause of injuries, accounting for about 3.3 million ER visits.

  • Overexertion was claimed as

the cause of LBP by over 60%

  • f LBP patients.
  • Two thirds of Overexertion

claims involved lifting.

  • One fifth of Overexertion

claims involved pushing or pulling loads.

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Unloading Truck: Example

Supervisor helping new worker

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Case study: Back Injury

  • Supervisor suffered back injury helping worker

unloading a truck early 2004

  • Original injury - $2,000 medical costs: diagnosis treatment
  • Recurrence in 2005 cost medical plus lost time $5,000
  • Surgery/comp in 2006 cost $18,400 and resulted
  • Permanent partial disability
  • Additional costs of $84,400 in 2008 alone
  • By 2010, this same back injury cost $97,000
  • What would have been the cost of prevention?

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Accident Costs 1% Profit 2% Profit 3% Profit $ 1,000 $ 100,000 $ 50,000 $ 33,000 $ 5,000 500,000 250,000 167,000 $ 10,000 1,000,000 500,000 333,000 $ 25,000 2,500,000 1,250,000 833,000 $100,000 10,000,000 5,000,000 3,333,000

SALES TO COVER COSTS

It is necessary to sell an additional $250,000 in products or services to pay the cost of $5,000 annual losses

*

$ 5,000

$250,000

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Review: Costs of Overexertion Injuries (OXI)

  • Median number of lost work days
  • 5 days for all workers with any injury
  • 25 days for workers with OXIs
  • Average cost per injury
  • $1,100 for all other cases
  • $10,800 for an OXI.
  • OXIs tend to have
  • Longer durations
  • Longer treatment time
  • Greater work disability

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Businesses with manual material handling (overexertion) injuries

50 100 150 200

Beer, Wine, Alchoholic Bev… Home Centers (44411) Supermarkets and Other Grocery… Furniture Stores (4421) Warehouse Clubs and… Furniture and Home Furnishings… Department Stores (4521) Lumber/Other Construction… Tire Dealers (44132) Private industry Service providing

Lost work days $$

Lost Days

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Question # 4

  • a. We need to improve the

selection of workers

  • b. We need to start a

wellness program

  • c. We need to change the

design of work.

  • d. We need to improve our

work incentives.

What is the best solution to the MMH issues we have

  • utlined

here?

Ac c o rd ing to the L ib e rty Mutua l E xe c utive Surve y. 35

Prevention strategies

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Employers’ Prevention strategies Why they do safety:

  • 1. Cost of workers' compensation insurance
  • 2. Right thing to do
  • 3. Increases profitability
  • 4. Federal/State safety rules
  • 5. Too many accidents
  • 6. Employee morale
  • 7. Productivity
  • 8. OSHA fines
  • 9. Recommendations of outside experts
  • 10. Because of employee concerns

Survey RILA 2002

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Occupational H-S Prevention Strategies alias: Hierarchy of Controls

  • I. Selection and Testing Strategy
  • II. Personal Protective Equipment
  • III. Establish Safe Work Practices
  • IV. Prevention through Design

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  • I. Strategy: Selection and Testing

A job se ve r ity inde x for the e valuation and c ontr

  • l of lifting injur

y. L ile s DH, De ivanayagam S, Ayoub MM, Mahajan P. 1984 Human F ac tor s

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Goal is to identify “injury resistant” workers who can perform heavy MMH. Reality: Success rate is about 50:50 in selection Numerous studies showing difficulty. Some issues of discrimination.

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  • II. Use Personal Protective

Equipment (PPE) [Gloves/Shoes]

  • Remember the infamous

“back belt ” that made you feel strong when wearing it? Well…

  • This PPE called the “Cyber-

bionic exoskeleton” will increase your lifting capacity by a factor of ten.

  • Unfortunately, it is too

expensive for industrial use, but the military is interested.

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  • III. Establish Safe Work Practices
  • Administrative controls

can be useful.

  • Training in manual

handling also useful.

  • However, “training to lift

properly” is impossible in real work settings, based

  • n numerous studies.
  • No evidence that back

injuries could have been prevented by using “proper” lifting techniques Kuorkinka, et al., 1994.

  • Recent studies have shown

that “overexertion injuries” are “training-resistant” Waehrer & Miller, 2009

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Set up Training and set Policies

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  • IV. Prevention through Design

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Examples of Engineering Controls NIOSH Publication No

2007 -131

Use engineering approach to reduce

  • r eliminate the hazards

The engineering approach

  • ffered here is the topic of

the MODEX & MMH Workshop

Design Material Handling Assist Devices

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Lower unit material handling costs:

  • Purchase equipment that will reduce the number of

handlings and the distance moved.

Lower risk of overexertion injuries:

  • Purchase equipment that will allow employees of

any size or age to efficiently move and store bulky/ heavy merchandise .

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Engineering Design Goals (PtD):

Workshop Attendees will be seeking ways to accomplish the following:

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The MMH Workshop will focus on designing and developing Engineering Solutions to Manual Materials Handling Jobs A unique opportunity to meet and talk with innovative design engineers.

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A Business to Business Meeting Workshop

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The MMH Workshop: A Business to Business Workshop/Meeting

Material Handling Experts MMH Workshop

Retailers Wholesalers Warehousers

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WHERE Atlanta, GA WHEN Feb 8-9th, 2012

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Manual Materials Handling Workshop: Sponsors

However, you will be missed on the Safety Front.

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Registration Site

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http://www.modexshow.com/education/mmhworkshop.aspx

Register now: Hotels in area are already sold out

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MMH Workshop Details

  • When: February 8 and 9, 2012
  • Where: Georgia World Congress Cntr, Atlanta
  • Format: Panel Discussions with Experts
  • Registration – Now ! Hotels: Many Sold Out !

http://www.modexshow.com/education/mmhworkshop.aspx

  • Registration Fee: $250
  • More Information: Vern Putz Anderson

513 533-8319 vep1@cdc.gov

  • Attendees: Loss Prevention & Safety Experts

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My thanks to the National Safety Council for hosting today.

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Questions ?

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  • Risk Analysis serves to define and

identify the measures of risk control.

  • Risk Analysis is an important step in the

process of risk control and industrial safety.

  • Risk Analysis = Risk Control

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Addendum: Risk Analysis

Type equation here.

Explained: