LIGHTS Language Instruction Giving Hope to Trauma Survivors Mennonite New Life Centre
LIGHTS Summary We are delighted to introduce you to LIGHTS (Language Instruction Giving Hope to Trauma Survivors) which is an alternative language training program for vulnerable learners who need extra support. The focus of the LIGHTS Program is to provide functional second language instruction to newcomers who experience emotional, cognitive or academic barriers to learn English in a traditional ESL or LINC class. Often these barriers prevent newcomers from functioning at the same level as the average learners. We help our learners to become integrated and productive . We also facilitate their insertion into ESL or LINC programs in the future.
Who can apply? Immigrants who are refugee claimants, convention refugees, permanent residents and citizens who experience barriers such as: Difficulty succeeding in traditional English classes Limited knowledge of English (CLBs 0-3) Emotional and/or mental health issues that prevent them from learning Inability to access mental health support due to insufficient language level Physical disabilities or medical conditions Candidates are invited to an intake interview in order to make sure they qualify
LIGHTS Classes Stress-free, safe, welcoming, flexible and supportive learning environment Integrate educational needs with the learners’ physical and psychological needs. Individual and group coaching from professionals in areas such as mindfulness, wellness, meditation, relaxation, art, and drama Small groups of up to 10 learners, richer learner-instructor interactions 3 hours per week for 12 weeks Empower students to continue learning language and navigating social opportunities Specialized curriculum delivered by two instructors from different fields at the same time Use of students’ mother tongue for clarification Mind maps, flash cards, role-playing, growth mindset activities, oral assessment and observation.
For interested organizations: We offer the delivery of the program at your site for learners’ convenience and we also offer training for your instructors. If you are interested in hosting a cohort of LIGHTS for the following intake, or to refer clients , please contact the program manager: Leticia Esquivel (firstname.lastname@example.org) Next session starts on Jan 7, 2019
Dealing with a person with limited English abilities might be a frustrating experience for both of you. Here are some tips to make the best of your meeting: Be human , respectful , sensitive , empathetic , and patient Put yourself in their shoes and take actions to accommodate their needs Give enough time : allow the client time to listen, think and respond, both to questions and to statements, don't rush, or put pressure Smile , don't show frustration or impatience Inform the client that they can ask you to clarify information and provide further explanations Do not judge or stereotype Remember that they do not understand Canadian social norms, such as eye contact and personal space, so don't feel offended! Be aware of cultural preferences and differences Expect concentration to decrease during your interview. Start with the most important points Don't depend on their computer skills or ask them to refer to the website Consider that some might not even know how to write or read in their native language Always provide a written copy of whatever is required; document, action, information, etc It is always a good idea to have important documents or instructions translated into different languages Many have hearing or vision impairment , don't whisper and don't print using a tiny font Maintain your sense of humor!
Language: Communicate one idea per sentence Shorten and simplify your sentences and highlight content words Pronounce your words fully and remember to pause when needed, use intonation to clarify meaning Consider the fact that your dialect may not be what the other person has learned in school Do not cover or hide your mouth because listeners will want to watch you as you pronounce your words Remember that English is very confusing for them. Eg. Through, throw, thorough Slow down your speech. However, be careful not to speak to someone like they’re dumb Do not depend on repetition and slower paced sentences, instead Use synonyms (more general or more specific), examples , pictures , body language , show them the word, use a dictionary , seek interpretation through a coworker (if possible), use Google translate Avoid : slang, jargon, idioms, acronyms, short forms, phrasal verbs, complex words (except with speakers of languages that are rooted in Latin), closed questions (questions that require only a ‘yes’ or a ‘no’ answer), and running words into each other. Offer a pen and a paper , they might be able to write the word or draw a picture to help you understand, or ask them to show you a picture.
Understanding: Check understanding regularly and at the end Keep in mind that “ no questions ” sometimes mean “ no understanding ”, and a nod does not mean they understand Paraphrase and summarize their respond; repeat in your own words what you think the person is saying Ask the client to repeat important points Take responsibility for being clear. Say, “I’m not sure I explained this very well. Tell me in your own words what you understand about ………” Find out whether the client has understood you by being alert for signals that indicate that the person does not understand. Examples include a blank look, frowns, fidgeting or an effort to change the subject . Be mindful, however, that body language can vary between cultures. Finally, learn a few polite expressions in different languages A simple ‘good morning’ or ‘thank you’ in the client’s native language will go a long way toward improving your relationship and building trust.
Thank you for listening LIGHTS team Mennonite New Life Centre
References https://mnlct.org/lights/ https://www.business2community.com/strategy/5-tips-when-interacting-with- people-who-speak-english-as-a-2nd-language-esl-0197279 https://bizfluent.com/how-5907060-communicate-people-speak-limited- english.html https://www.dummies.com/business/customers/how-to-deal-with-a-customers- language-barrier/ https://www.ceh.org.au/speaking-clients-low-english-proficiency/ https://www.wikihow.com/Communicate-with-a-Non-Native-English-Speaker
HAYWARD COMMUNITY TASK FORCE MEETING Hayward City Hall 777 B Street, April 19, 2017 2 nd Floor, Room 2A 6:00 p.m. 8:00 p.m. Hayward, CA 94541 HAYWARD COMMUNITY TASK FORCE 1 A G E N D A I. W ELCOME AND I NTRODUCTIONS II. T ASKFORCE C
726 views • 45 slides
LITTLE PRE-MODE CLEANER & TILT-FREE SEISMOMETER Veronica Leccese, Dr. Dooley Research Group Outline Little Pre-Mode Cleaner (PMC) Laser beam and its instability Solution: PMC Little PMC building Future work Tilt-free
662 views • 30 slides
CHILD CARE PROGRAMS RE-OPENING DURING COVID-19 Veronica Martinez MSN, RN, PHN Ventura County Public Health Mission: To support environments that protect and promote the health and well-being of everyone in Ventura County Vision: To be the
230 views • 12 slides
Checklist for climate services implementation Veronica F. Grasso, Ph.D. WMO, GFCS Office Weather Climate Water 1 www.gfcs-climate.org/ Outline Checklist for climate services implementation : objectives, overview The problem :
381 views • 9 slides
Academic Services All-Staff Meeting 12 th January 2010 Agenda Michele Shoebridge News update Shaun Curtis International update Speed updates: Jess Gardner Research Commons Matt Newcombe VLE project Nick Johnson Supercomputing strategy
782 views • 43 slides
IMPR MPROVING N NEW EW MEXICO COS S CHA CHARTER AND AUTHO HORIZ RIZER A R ACCO COUN UNTABILIT ILITY SYSTEMS PRES ESEN ENTATION TO T THE L E LES ESC JULY 18 18, 2 2018 18 VERONICA BROOKS-UY POLICY DIRECTOR LISA S.
796 views • 14 slides
Wellstar College Lunch & Learn Veronica Trammell Executive Director, Learning Technologies, Training & Audiovisual Outreach (LTAO) Chandeka Ork Assistant Director, Learning Technologies (LTAO) UITS Learning Technologies Desire2Learn
104 views • 7 slides
Relatedness between NZ native chrysomeline beetles and Paropsis NZ chrysomeline fauna: 41 spp. in 5 genera; Aphilon , Caccomolpus , Chalcolampra , Allocharis , and Cyrtonogetus Scion has consulted in detail with, and co-authored
562 views • 6 slides
2020 Census: What You Need to Know and Do Now Veronica Arzate, Partnership Specialist, New Mexico 972-979-1632 Veronica.m.Arzate.email@example.com U.S. Census Bureau-Dallas Denver Region Census Overv rview Why we do a census:
318 views • 20 slides
Plans Youth Microfinance Project: Building effective youth financial inclusion programming John Schiller, Global Savings Group Advisor, Plan International Ibrahim Ben, Youth Representative, Niger Isatu Veronica Sesay, Youth Representative,
186 views • 15 slides
New Faculty Benefits Information Benefits Office Hours: Monday thru Friday 8 a.m. 5 p.m. Phone: 951-827-4766 Email: firstname.lastname@example.org Enrollment Period Period of Initial Eligibility 31 days from the date of hire or date of appointment
471 views • 11 slides
4/1/19 Using Legal Resources as an Eviction Prevention Strategy Veronica Martinez Managing Attorney Legal Aid of Western Ohio, Inc. LAWOs Mission Legal Aid of Western Ohio, Inc. (LAWO) is a non-profit regional law firm that provides free
490 views • 6 slides
Version Control with Subversion Introduction Wouldnt you like to have a time machine? Software developers already have one! it is called version control Version control ( aka Revision Control System or Source Control System or
619 views • 18 slides
About You Who already knows Git? Introduction to Version Control Who knows any of these? CVS, Subversion, using Git and Gitlab Mercurial, Baz, GnuArch 2 / 32 Rmi Emonet Introduction to Version Control using Git and Gitlab About This
553 views • 6 slides
Gi Git t Fu Fund ndam amen enta tals ls Open up a world of community and collaboration Paul Broadwith @pauby https://blog.pauby.com Who Am I? Paul Broadwith, Glasgow, Scotland 25+ years in defence, government, financial
652 views • 50 slides
Using Revision Control In Vivado Tim Vanevenhoven Overview of revision control Recent improvements in Vivado Design Suite Recommendations for Vivado Design Suite Summary / Q&A Why use revision control? Automates critical
432 views • 15 slides
Git, GitHub and ROBOTC A Winning Alliance for FIRST Teams Presented by FTC #6055 Gearticks Lincoln, MA Outline of presentation What is Git and GitHub? How can it benefit FTC and FRC teams? Our experience without and with Git
571 views • 33 slides
Second Quarter 2019 Earnings Conference Call August 13, 2019 This presentation contains forward-looking statements within competitive bidding process and delays, contract terminations Forward Looking the meaning of the Private Securities
152 views • 14 slides
Or Oregon egon Records Manage gemen ent Sol olution Public / Private Partnership: Oregon Secretary of State, Archives Division Chaves Consulting, Inc. / Arikkan, Inc. The Problem Too much stuff to manage manually Too many silos
676 views • 12 slides
Wal-Mart Stores, Inc. Safe harbor and non-GAAP financial measures This presentation contains statements as to Walmart management's guidance regarding the diluted earnings per share from continuing operations attributable to Walmart for the three
512 views • 27 slides
T12 Class 6/11/2009 12:45:00 PM "Integrating Security Testing into the QA Process" Presented by: Mike Hryekewicz Standard Insurance Company Presented at: Better Software Conference & EXPO 2009 Las Vegas, Nevada 330 Corporate Way,
354 views • 21 slides
Adaptive System Infrastructure for Adaptive System Infrastructure for Ultra- -Large Large- -Scale Systems Scale Systems Ultra SMART Conference, Thursday, March 6 th , 2008 SMART Conference, Thursday, March 6 th , 2008 Dr. Douglas C.
432 views • 14 slides
Tab 3 Federal Attacks on California Vehicle Emissions Rules: Implications for Transportation Craig Holt Segall, Assistant Chief Counsel October 10, 2019 CTC/CARB Joint Meeting Background: The Trump Administrations Auto Standards Rollback
191 views • 6 slides
ADVANCED PLACEMENT Vertical Team Grant Cathy Seward, Executive Director Advanced Placement/Gifted & Talented Office of Instruction Oklahoma State Department of Education Vertical Team Grant $25,000 Each grant is one time only per
407 views • 24 slides