Leveraging Current Resources to Meet Tomorrows Needs Tom Theoret - - PowerPoint PPT Presentation

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Leveraging Current Resources to Meet Tomorrows Needs Tom Theoret - - PowerPoint PPT Presentation

Leveraging Current Resources to Meet Tomorrows Needs Tom Theoret Director, Plant Operations Chuck Block Manager, Plant Operations 2 Our Story 3 Agenda Operational Efficiencies & Continuous Improvement Staff Development


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Leveraging Current Resources to Meet Tomorrow’s Needs

Tom Theoret Director, Plant Operations Chuck Block Manager, Plant Operations

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Our Story

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Agenda

■ Operational Efficiencies & Continuous Improvement ■ Staff Development ■ Infrastructure Capital Improvements ■ Technology ■ Utility Management Program ■ Life Safety Program ■ Questions

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Operational Efficiencies & Continuous Improvement

Parts Inventory

■ On-site vendor provided staff to manage inventory ■ Reduced on-site storage space and “hoarding” ■ Just-In-Time delivery

  • V-belt program
  • Filters

■ Motor program ■ Mobile keep stock

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Operational Efficiencies & Continuous Improvement

Metrics

■ Managing for Weekly Improvement (MWI) ■ Drive staffing levels ■ Staffing accountability

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Operational Efficiencies & Continuous Improvement

Process Improvement - Furniture repair “A3”

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Operational Efficiencies & Continuous Improvement

Vendor Partners

■ Criteria for selecting partners 1.

Expertise

2.

Fair value

3.

Safety

■ Leveraging the hospital system buying power ■ Developing new product standards

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Operational Efficiencies & Continuous Improvement

Energy

■ Baseline ■ Opportunities

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Operational Efficiencies & Continuous Improvement

Energy

■ Off-site

Benchmarking

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Operational Efficiencies & Continuous Improvement

Energy

■ Continuous Commissioning

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Operational Efficiencies & Continuous Improvement

■ Staffing

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Operational Efficiencies & Continuous Improvement

Expense Reduction

■ Square footage increased by 1.4 million since 2010 totaling

3.9 million square feet

■ Between FY13 and FY16 the operational budget was

reduced by 22% equaling $5.2 million

■ Committed to $1,000,000 savings in energy reduction

between FY15 and FY16

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Staff Development

■ Internal Succession Planning ■ External Internship Program ■ Veteran Program ■ Apprenticeship Program

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Infrastructure Capital Improvement

■ Facility Condition Assessments (FCA)

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Technology

24/7 Call Center

■ 2,400 calls / week – 156% increase since September 2014 ■ 1,840 work orders / week – 137% increase since September

2014

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Technology

Awarepoint Refrigerator Monitoring

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Technology

Everbridge Disaster Paging

■ Incident management for utility disruptions

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Technology

BAS / Trane System

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Utility Management Program

Substation Maintenance

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Utility Management Program

750kw Portable Generator

■ Developed standard for quick connections to allow system wide

use during emergencies or planned downtimes

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Life Safety Program

Best Practices

  • Joint Commission preparedness for over 5 million sq ft in

Grand Rapids alone

  • 193 Life Safety elements of performance
  • In 2012, Spectrum Health Grand Rapids had a perfect Life

Safety survey

  • In 2015, Spectrum Health Grand Rapids had only 3 indirect

Life Safety findings

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Life Safety Program

Electronic Record Keeping

■ Joint Commission best practice ■ Work order system

Life Safety Plans

■ Worked with local, state, CMS and The Joint Commission to

develop Life safety plans that are recognized as best practice

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Life Safety Program

Life Safety Plans

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Life Safety Program

Utilizing Software

  • Eyewash
  • Fire Extinguishers
  • Purells
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Life Safety Program

Why Life Safety Matters May 29, 2008

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Life Safety Program

What Happens when a Sikorsky S-76A Helicopter Crashes

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Life Safety Program

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Life Safety Program

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Life Safety Program

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Life Safety Program

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Life Safety Program

Lessons Learned

  • Fire doors removed
  • We tried to fight the fire
  • Elevator shaft and “diesel fuel”
  • “Turn off the power……that’s an order”
  • Full evacuation
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Life Safety Program

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Life Safety Program

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Questions?

Tom Theoret Tom.Theoret@spectrumhealth.org Chuck Block Chuck.Block@spectrumhealth.org

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