Lessons I have Learnt Presentation to Metropolitan Engage Forum 5 - - PowerPoint PPT Presentation

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Lessons I have Learnt Presentation to Metropolitan Engage Forum 5 - - PowerPoint PPT Presentation

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Lessons I have Learnt Presentation to Metropolitan Engage Forum 5 th May 2010 Peter Philip: Head Corporate Health The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

Presentation to Metropolitan Engage Forum 5th May 2010 Peter Philip: Head Corporate Health

Lessons I have Learnt

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Standard Bank in Africa

Standard Bank Group is a leading South African bank with

  • perations in 16 other African countries. In 2007, The

Banker endorsed Standard Bank as the Emerging Markets Bank of the Year, as well as Bank

  • f the Year for the Democratic Republic of Congo, Lesotho,

Malawi, Mozambique, South Africa, Swaziland and

  • Zimbabwe. In the same year, it was the only South African

bank to feature in the Global Trade Review’s annual readers’ poll of banks and providers in trade services, and was voted the leading trade services bank in sub-Saharan Africa.

Who we are: Our African footprint

Africa’s leading bank

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  • We are committed to making a real difference to financial services in

South Africa and other emerging markets.

  • We will ensure long-term sustainability by harmonising the needs of our

customers, our people, our shareholders and by being relevant to the societies in which we operate.

  • We will only succeed if we are able to attract, retain, develop and deploy

teams of people with energy, passion and skills.

One Vision

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Lesson 1

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

Mand8

Clarity KISS

Aligned to the business

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Corporate Health Mandate

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Total travel visits (Medical assessments and consultations)

2006 2007 2008 2009 200 400 600 800 1000 1200 1400 1600 1800 Jan Feb March April May June July Aug Sept Oct Nov Dec Cumulative Number

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7

Internal Programmes

Supportive Human Resources Policy and Practice

Talent Pool: X% is affected

  • Corp. Health/ Wellness Champions

Prevent New Issues Counsel and Support

Treat Health Issues and increase lifespan

EMPLOYEE WELLNESS VENDOR Educate, counsel and Support

MEDICAL SCHEME

Test, Treat and Maintain Health Enables individual Choice, Protect Confidentiality, Encourages Uptake Prudent Risk Management

Involvement with CSI programmes

External Providers Recruit Induct Train Develop Retain/ Release

Awareness Awareness Implement Measure

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Lesson 2

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group. The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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07/05/2010 1 1

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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07/05/2010 1 2

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Lesson 3

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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Lesson 4

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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Using existing wellness structures to achieve business goals......

Integrated perspective on all the peripheral “issues” current in the target environment

ICAS outbound Managerial Consultancy

PSA - online Stress assessment (Bankmed/ Afriforte)

PHA – conducted by ELIXIR

  • n site

ICAS outbound Managerial Consultancy ICAS outbound

PSA online Stress assessment Bankmed Afriforte Afriforte Afriforte Afriforte

PHA conducted by ELIXIR

  • n site

07/05/2010 ACTIONABLE INFORMATION 2 1

Generates confidential Health report for individual & a Group report for LIne Generates a confidential personal Stress report for individual, and generates a group report for Line 2x confidential proactive “coaching” sessions (Multirater). Thematic report (qualitative). All data logged from PHAs onto HealthInsight for proactive follow up email over time)

“Project Connect”

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

0.62

  • 0.65

0.61

0.75

  • 0.16

0.62 0.65 0.61 0.16

Afriforte Model

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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Lesson 5

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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Lesson 6

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

Data set1 Data set 2 Data set 3

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

Total new incapacity cases

2006 2007 2008 2009 50 100 150 200 250 300 Jan Feb March April May June July Aug Sept Oct Nov Dec Cumulative Number

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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EWP Engagement

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

Number Problem Cluster f 2009 99 Abuse 1 every 2.5 days 180 Addictive Behaviours 1 every 1.5 days 66 Anxiety disorders 1 every 4 days 651 Child & Family Care more than 2 a day 279 Depression 1 every day 36 Discrimination/Harassment 1 every week 199 Health & Lifestyle 1 every 2 days 112 HIV 1 every 4 days 330 HR Issues more than 1 a day 898 Information & Resources more than 3 a day 1154 Legal more than 4 a day 360 Loss Issues more than 1 a day 38 Mental Illness / Psychiatric 1 every week 494 Money Management more than 2 a day 386 Organisational Issues more than 1 a day 2333 Relationship Issues close to 10 a day 9 Relocation 1 every month 959 Stress more than 3 a day 98 Suicide 1 every 3.5 days 529 Trauma more than 2 a day

Frequency of problems reported during 2009

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Bankmed Claims Costs Per Risk Factor (2008)

AveInsBenTotalAnnualised Column Labels Row Labels

Not Elevated Elevated

Risk Factor Categories R 6,355 R 7,029 Alcohol Intake R 6,675 R 5,407 Blood Glucose R 6,285 R 10,389 Blood Pressure R 6,443 R 7,076 BMI R 6,266 R 6,862 Depression Risk R 6,117 R 9,442 Dietary Index R 4,419 R 6,771 Physical Inactivity R 5,753 R 6,801 Relative CVD Risk R 6,754 R 6,011 Smoking R 6,534 R 6,967 Stress Index R 6,066 R 6,870 Total Cholesterol R 5,981 R 7,649 Average R 6,355 R 7,029

The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.

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The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.