Lessons I have Learnt Presentation to Metropolitan Engage Forum 5 th May 2010 Peter Philip: Head Corporate Health The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Who we are: Our African footprint Africa’s leading bank Standard Bank Group is a leading South African bank with operations in 16 other African countries. In 2007, The Banker endorsed Standard Bank as the Emerging Markets Bank of the Year, as well as Bank of the Year for the Democratic Republic of Congo, Lesotho, Malawi, Mozambique, South Africa, Swaziland and Zimbabwe. In the same year, it was the only South African bank to feature in the Global Trade Review’s annual readers’ poll of banks and providers in trade services, and was voted the leading trade services bank in sub-Saharan Africa. Standard Bank in Africa
One Vision • We are committed to making a real difference to financial services in South Africa and other emerging markets. • We will ensure long-term sustainability by harmonising the needs of our customers , our people , our shareholders and by being relevant to the societies in which we operate. • We will only succeed if we are able to attract, retain, develop and deploy teams of people with energy, passion and skills.
Lesson 1 Mand8 Clarity KISS Aligned to the business The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Corporate Health Mandate
Total travel visits (Medical assessments and consultations) 1800 2009 1600 2008 1400 Cumulative Number 1200 2007 1000 2006 800 600 400 200 0 Jan Feb March April May June July Aug Sept Oct Nov Dec
Internal Programmes External Providers Enables individual Choice, MEDICAL SCHEME EMPLOYEE WELLNESS VENDOR Protect Confidentiality, Educate, counsel and Support Test, Treat and Maintain Health Encourages Uptake Treat Health Issues Prevent New Counsel and and increase Issues Support lifespan Retain/ Talent Pool: Prudent Risk Recruit Induct Train Develop X% is Release Management affected Awareness Awareness Implemen t Measure Involvement with CSI programmes Corp. Health/ Wellness Champions Supportive Human Resources Policy and Practice 7
Lesson 2 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group. The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
07/05/2010 1 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group. 1
07/05/2010 1 2
Lesson 3 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Lesson 4 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Using existing wellness structures to achieve business goals...... Generates a Generates confidential confidential Health personal Stress report for individual & report for a Group report for individual, and PHA PHA – LIne generates a group conducted conducted PSA - online PSA online by ELIXIR by ELIXIR report for Line Stress Stress on site on site assessment assessment (Bankmed/ Bankmed 2x confidential Afriforte Afriforte Afriforte Afriforte Afriforte ) proactive “coaching” sessions (Multirater). ICAS outbound ICAS outbound ICAS outbound Thematic report Managerial Managerial (qualitative). Consultancy Consultancy All data logged from PHAs onto HealthInsight for proactive follow up email over time) ACTIONABLE INFORMATION Integrated perspective on all the peripheral “issues” current in the target environment “Project Connect” 07/05/2010 2 1
Afriforte Model 0.75 -0.65 0.65 -0.16 0.16 0.62 0.62 0.61 0.61 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Lesson 5 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Lesson 6 Data set 3 Data set 2 Data set1 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Total new incapacity cases 300 2009 250 Cumulative Number 2008 200 150 2006 2007 100 50 0 Jan Feb March April May June July Aug Sept Oct Nov Dec The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
EWP Engagement
Frequency of problems reported during 2009 Number Problem Cluster f 2009 99 Abuse 1 every 2.5 days 180 Addictive Behaviours 1 every 1.5 days 66 Anxiety disorders 1 every 4 days 651 Child & Family Care more than 2 a day 279 Depression 1 every day 36 Discrimination/Harassment 1 every week 199 Health & Lifestyle 1 every 2 days 112 HIV 1 every 4 days 330 HR Issues more than 1 a day 898 Information & Resources more than 3 a day 1154 Legal more than 4 a day 360 Loss Issues more than 1 a day 38 Mental Illness / Psychiatric 1 every week 494 Money Management more than 2 a day 386 Organisational Issues more than 1 a day 2333 Relationship Issues close to 10 a day 9 Relocation 1 every month 959 Stress more than 3 a day 98 Suicide 1 every 3.5 days 529 Trauma more than 2 a day The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
Bankmed Claims Costs Per Risk Factor (2008) AveInsBenTotalAnnualised Column Labels Not Elevated Elevated Row Labels Risk Factor Categories R 6,355 R 7,029 Alcohol Intake R 6,675 R 5,407 Blood Glucose R 6,285 R 10,389 Blood Pressure R 6,443 R 7,076 BMI R 6,266 R 6,862 Depression Risk R 6,117 R 9,442 Dietary Index R 4,419 R 6,771 Physical Inactivity R 5,753 R 6,801 Relative CVD Risk R 6,754 R 6,011 Smoking R 6,534 R 6,967 Stress Index R 6,066 R 6,870 Total Cholesterol R 5,981 R 7,649 Average R 6,355 R 7,029 The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
The information contained in this document is confidential, for internal use only and may not be distributed outside the Standard Bank Group.
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