#LeedsOPWD @AgeUKLeeds @LeedsLibraries @TTSLeeds
Agenda 10:30 Short talks – support available to you 100% Digital Leeds Time to Shine Age UK Leeds 11:00 Short Talks – sharing great practice Cross Gates and District Good Neighbours Bramley Elderly Action Carers Leeds 11:20 Marketplace – sharing skills and knowledge 12:30 Lunch & Networking 13:30 Finish #LeedsOPWD @AgeUKLeeds @LeedsLibraries @TTSLeeds
Leeds Libraries are leading the 100% Digital Leeds digital inclusion programme for the 100% city. Digital Working to ensure everyone in the city has Leeds the skills they need to improve their lives through digital. Supporting organisations to develop their skills, confidence, and connectivity, so that they can best help their service users. We take a furthest first approach – we want to help the people who will most benefit, first. #LeedsOPWD @leedslibraries @TTSLeeds @AgeUKLeeds
Improved digital skills and access helps people to live better, easier, longer lives. The The numbers challenge 90,000 adults without essential digital skills in Leeds 50,000 adults not online at all Older people are least likely to be online and are often the ones that would benefit most. The barriers Access: cost of equipment and broadband Motivation: not understanding the relevance #LeedsOPWD Skills: lack of online skills and confidence @leedslibraries #JoinTheMovement @TTSLeeds #SmartLeeds @AgeUKLeeds
Supporting Leeds to get connected Access Tablet lending The biggest scheme in the UK, lending 400 4G iPads to organisations working with the most digitally excluded Connecting communities Install free Wi-Fi in 20 community centres NHS Widening Digital Participation Pathfinder Supporting people with Dementia and their carers to make the most of digital including Virtual Reality and voice assistant technology #LeedsOPWD @leedslibraries @TTSLeeds @AgeUKLeeds
Digital Champions We have trained over 1000 people in the community to be Digital Champions and Motivation Digital Health Champions. Digital Champions help people to understand how digital can help them and encourage them to take their steps with digital in the way that will most benefit them. Anyone can be a Digital Champion – it’s about being friendly, supportive, and encouraging, not being a computer expert. #LeedsOPWD @leedslibraries @TTSLeeds @AgeUKLeeds
More opportunities for people to develop their skills Help organisations to embed digital into Skills their offer in a way that benefits the organisation as well as the service user. Support organisations to develop their skills and confidence Train-the-trainer programme Link organisations with tech volunteers Build a network of digital skills learning opportunities and map Digital Champions can signpost people to the right learning opportunities #LeedsOPWD @leedslibraries @TTSLeeds @AgeUKLeeds
Loneliness and isolation in Leeds: Our Story so far and Implications for the Future.
Our Vision Our Vision Older people in Leeds need not experience loneliness and isolation as an inevitable consequence of ageing but that our project will offer opportunities for fulfilment by breaking down barriers and building strong communities
Ageing Better Our Vision Ageing Better is a large - scale programme funded by The National Lottery Community Fund Aims to support people aged over 50 who are experiencing or at risk of social isolation ● and loneliness, so that they can lead more fulfilling lives, better connected to their communities. 14 local partnerships will work to ensure that people aged 50 and over are: ● less isolated and lonely a. actively involved in their communities, with their views and participation valued b. more highly more engaged in the design and delivery of services that improve their social c. connections recognised for their positive contribution to society. d.
Outputs
6 Key Messages for Learning
7 Key Messages for Legacy
Partnership Partnership Collaboration is fundamental for improving outcomes. Working with 100% Digital has changed our learning.
Our Learning around Digital Time to Shine funded AGE UK Leeds to run the Digital Angels project which ended in I want to create learning reports that reflect This was studied by our local evaluation team and a the work done by our Time to Shine report was written partners The knowledge gained was shared and has informed practice I want to share this as widely as I can, with any organisations that support older people Job done I am happy to work with all of you to BUT achieve this. Other team members are working to deliver other legacy outcomes Thanks to 100% Digital and all of you, it wasn’t.. but I want to provide information you can use from day one
Our Learning around Digital Since the Digital Angels work several of the Time to Shine funded projects have experimented I want to produce a toolkit that will work for With using a range of digital technologies ● you ( as well as a report for funders and With using digital in an embedded way, ● influencers). To help me do this please recognisingthat that is how older people can be engaged, just as we are Share your top tips and tell me what didn’t With using that technology in a range of settings ● work Sometimes it has worked, sometimes it hasn’t and so you can take some shortcuts, you need to know what does work.. Give us the stories of how it has helped people so I can convince others to give it a try
Our Learning around Digital
Age UK Leeds: One Digital Lee Potter Ageing Well Manager
Digital Champions • Trained online through the Digital Champions Network • Individual / Organisational • 1-2-1 Home-based • Facilitating Drop-ins • One-off events
Catch us for a chat in the Marketplace! Lee Potter Sarah Ibbotson Ageing Well Manager One Digital CDW
Sam Haggart Cross Gates and District Good Neighbours #LeedsOPWD @AgeUKLeeds @LeedsLibraries @TTSLeeds
Digital Launch Event At Cross Gates and District Good Neighbours Scheme we launched our Digital Health Hub on the 17 th October 2019 • • 150 members attended the launch including 2 local Councillors What does • 15 volunteers from Lloyds supported the event “digital • 77 Questionnaires were returned and 49 from the event wanted help to get on line and do more online inclusion” “ I didn’t realise how much you “ I can video call mean? could do on my family in your phone” France now”
Planning our Digital Health Hub What does • Trained 10 volunteers to become Digital “digital Champions inclusion” • Formed our Tech Team of one Digital Inclusion mean? Worker and 3 Digital Health Champions • Looked at how we would embed technology into existing drop in sessions • Planned a relaunch for our Friday afternoon IT sessions
Embedding Digital • IPad/Tablets were introduced into all of our sessions What does • We encouraged members to engage through playing familiar games like drawing, bowling & word games • Encouraged the social side of using tablets including pass and play games and looking at photos together “digital • Chatted to members and listen to any concerns and worked to give them more confidence in using digital inclusion” mean?
Introducing Digital Activities into our Dementia Cafe • Members enjoy listening to old music • Playing games together What does • Using Virtual Reality for reminiscence • “digital Looking at old photos of the local area inclusion” Sessions adapted to suit a wide range of abilities so we could be inclusive to all members mean?
Live Well Cafe What does • Supported by 2 nurses and a GP “digital each week inclusion” • Members are referred to the Cafe by GP practices mean? • iPads are available each week for members to use • Members of the Café now know how to use the NHS website • 1-2-1 tech support is available each week in the café.
Becoming a Digital Health Hub – What do we do? Set up members on the NHS App and show them how to book their GP Appointments online Show them how to use the NHS website What does Support members to develop their digital skills using Learn my Way “digital Help members order bus passes, EHIC cards, medical wrist bands and research equipment online Teach new skills to members so that they can do more online inclusion” Work with members to prevent fraud and scams through delivering regular workshops to stay safe online Run a weekly computer class to teach outcome based lessons mean?
Fran Graham Services & Development Manager Bramley Elderly Action / Bramley Community Centre / OWLS @frangraham #LeedsOPWD
#LeedsOPWD
#LeedsOPWD
#LeedsOPWD
#LeedsOPWD
Carers Leeds Digital Support
Introduction to IT Training Digital Cafe Tablet Lending Scheme
Introduction to IT Training
Digital Cafe
Tablet Lending Scheme
Case Studies
@AgeUKLeeds #LeedsOPWD @TTSLeeds @LeedsLibraries
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