Swindon Carers Centre Annual General Meeting 21 st st July 2020 21 - - PowerPoint PPT Presentation

Swindon Carers Centre Annual General Meeting

21 21st

stJuly 2020

Improving Quality of Life for Carers since 1997 Charity No. 1061116 Company No. 3305621

Our Strategic Aims 2019-2020

To be an agent for carer involvement, so carers can influence service development To be an effective, well-governed and sustainable organisation To be known, recognised, and approachable by and inclusive of those living and working in Swindon To be a high-quality experience for anyone who comes into contact with us, ensuring we offer a diverse range of personalised support To be embracing of digital technology to improve resources for carers, value for money and fundraising Priorities for the 2019/20 financial year included: Susanna Jones, CEO

Organisation

• SBC contract for Carer Support Services
• National Lottery funding for Young Carer Champion

Award

• St James Place Foundation funding for Young Carer

Support Practitioner

• Welfare and Benefits Service funding
• Investment in digital - IT systems and new website

planning

• Carers Trust Excellence For Carers Quality Mark

accreditation

• Relaunch of Emergency Card Scheme
• Carers Week 2019
• Carers Rights Day 2019

Adult Carer Support

• 1991 adult and older Carers supported this year
• 428 Adult Carer Assessments and Initial Information and

Advice Assessments completed.

• Carers signposted to 75 different organisations to meet

their individual needs

• Carer Support Line - 1,128 calls made to access

advice, guidance and signposting (calls on average longer than last year).

• Continued increase in successful Carers Relief

applications, meaning less carer social and physical isolation: 9 in 2017-18, 15 in 2018-19, 24 in 2019-20

• Expansion of outreach work including partnership with

Wiltshire Police to launch Herbert Protocol in Swindon

Parent Carer Support

• 40 Parent Carers received funding

for white goods, driving lessons, mini-breaks or gym membership to support them in their caring roles

• Over 98% of Parent Carers attending

a SCC social evening event said they felt benefit from peer support

• Partnership working with SBC and

the voluntary sector on support and transitions work for young people and sibling carers with complex needs, including support for SEND Families Voice to promote their service to Parent Carers registered with us

Young Adult Carer Support

• 20 Young Adult Carers Initial Assessments

completed

• The Young Adult Carer Come Dine With Us cooking

group all achieved AQA Unit Award accreditation, including teamworking skills and kitchen hygiene to add to CVs

• 9 Young Adult Carers achieved a First Aid at Work

qualification

• Young Adult Carers recognised and supported on

their journey through gender identity, expression, dysphoria and transition

Young Carer Support

• 29 activities were attended by 402 Young Carers
• 163 Initial Assessments for Young Carers completed
• 26 Young Carers received funding totaling £3,520.80

through FOYCS and Tony Martin Memorial Fund

• Schools Development Manager has worked with 78

schools and supported 20 Young Carers to achieve 38 AQA Unit Award Scheme units

• Young Carer Awards event held in October attended

by 63 young carers and 37 School Young Carer Leads

• Young Carer Awareness Day (school awareness and

fundraising activities)

Carer Support Team

• Welfare and Benefits Service

assisted carers to claim £488,815.40 they would not otherwise have known they were entitled to

• 1,468 attendances at our carer

groups

• 1,580 attendances at a carer activity
• r training course
• 233 carers attended training sessions

and 100% reported they were satisfied with the training

• 296 complementary therapy

sessions held

SCC Wider Services

• Health and Social Care Liaison Officer has contacts with all 31 GP

surgeries in Swindon and holds Carers Leads meetings quarterly giving professionals the chance for peer to peer discussions

• Deputy CEO is active member of Swindon Inclusion and Diversity
• Network. Worked with Asian Ladies Group, Swindon Seniors

Forum and Swindon Trauma Group to ensure socially excluded carers can access our services

• Achieved the Bronze Defence Employer Recognition Scheme,

following our commitment to the Armed Forces Covenant

• CEO active member of CCG Patient and Public Engagement Forum
• Partnerships Manager working with new employers on the

Employers Care Award (including Nationwide, Wyvern Health Partnership and Sainsbury’s Brunel)

Volunteers

• 44 fabulous volunteers!
• 4,372 estimated volunteer

hours

• Individual vols, employee vols

and 2 student placements

• Volunteering worth £43,546

THANK YOU!

De Develo lopmen ent

• Carers Strategy for Swindon year 2
• Partnership working with Sanford

House tenants

• Swindon Employers Care Award
• Friends of Swindon Carers Centre
• Military Carers
• Welfare and Benefits Service

funding – TE Connectivity

Fundraising and Grants

• £15,303.27 unrestricted

donations/fundraising (incl. gift aid)

• Designated fundraising and donations

in addition

• ASPIRE Team
• Local Charity of the Year
• Bath University School of Management

project

Challenges and Future Plans

• Coronavirus – increased pressure on unpaid carers
• Continued partnership working with Citizens Advice

Swindon, Swindon and Glos MIND and Swindon Advocacy Movement

• Adapted service delivery to meet the requirements of

social distancing

• Working with SBC and BSW CCG to ensure unpaid carers

continue to be recognised, valued and supported in our community

Any other questions?

Finance Overview

Accounts To 31st March 2020

Steve Fraser MHA Monahans

Headlines

text

Some highlights for 2020

• Continued focus on public trust and

confidence Survey by Charity Commission suggest marginal improvement

• Focus on standards in financial reporting

SORP – make financial information more user friendly

• Safeguarding, Governance and Trustee

skills Save The Children “Trustees are collectively responsible for their charity and ultimately accountable for everything done by the charity and those representing the charity” RNIB “Effective trustee boards lead by example, setting and owning the charity’s values, setting the standard and modelling behaviours that reflect those values, and requiring anyone representing the charity to reflect its values positively”

Headlines

• Another busy year!
• Third year of SBC contract
• Income up slightly – 0.4% (last year up 0.9%)
• Income from SBC, Big Lottery, Friends of Young Carers, St James Place
• Continue to build services
• Expenditure up almost 11% (last year down 9%)
• Higher staff costs – conscious decision to invest in right skills
• Charitable expenditure 105% of total
• Deficit this year of £36,908 (last year surplus of £43,377)
• Reserves now £204,099 (£241,007)
• Cash now £277,580 (£284,951)
• Below audit threshold, but audit undertaken - clean report

Cash and Reserves

50,000 100,000 150,000 200,000 250,000 300,000 350,000 2016 2017 2018 2019 2020 Cash at bank Unrestricted reserves Designated reserves Restricted reserves

Income

100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 Donations and legacies Activities for generating funds Investment income Charitable income 2016 2017 2,018 2019 2020

Expenditure

100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 Cost of generating funds Charitable activities Governance costs 2016 2017 2,018 2019 2020

Charitable Activities

620,000 640,000 660,000 680,000 700,000 720,000 740,000 760,000 780,000 2016 2017 2,018 2019 2020 Charitable income Charitable activities

Thank you!

We'd like to invite you to watch a short film made by our Young Carers Forum

https://www.youtube.com/watch?v=X0m2vLgIE6w&t=1s