SLIDE 1
Knowledge Management UK 2017
Patricia Eng, P.E. Former KM Manager, US Nuclear Regulatory Commission, independent consultant Killing knowledge management: What to look for
About the Speaker
Patricia Eng, P.E. Former KM Manager, US Nuclear Regulatory Commission, independent consultant An engineer by trade, Patricia L. Eng served as the US NRC’s Senior Advisor for Knowledge Management from 2008 – 2013 where she managed efforts to collect, capture and categorize knowledge from agency subject matter experts, focusing on areas of highest knowledge risk. NRC’s KM program saved the agency almost 60 million dollars in operating costs in 2009/2010, and received the MeriTalk 2010 Merit Award for innovative approach to enhance efficient and effective government communications. Before working in KM, Patricia worked in various technical departments within the US NRC and was on loan to NASA for 4 years to work on nuclear related
- matters. Now retired from NRC, Ms. Eng has co-authored the book Navigating
the Minefield – a Practical KM Companion based on interviews of 18 successful KM professionals across the globe. When not travelling for fun, she speaks and conducts workshops on practical KM tactics and techniques, both in the U.S. and abroad.