Kerry Trapnell, CEO Learning Outcomes After attending this - - PDF document

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“Practical Use of Data in Your Hospital & Health System” Kerry Trapnell, CEO Learning Outcomes

After attending this presentation, attendees will be able to:

• Describe helpful data elements to track

and support the day-to-day decisions in your healthcare facility

• Recall outstanding needs and concerns

for the future of data and AI in rural hospitals or facilities.

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Importance of Data

• Transparency – “Tells The Story”
• Better Decision Making
• More Questions
• Fewer Surprises
• Financial Stability
• Accountability
• Past, Present, Future

Elbert’s Story

• 1st CEO in over 30 years to report directly

to Board and not a management company

• 2014-2018: Managed by AnMed Health

in Anderson, SC

• In those 5 years, EMH sucked dry…
• High Outmigration
• Decreased ER Visits & Admissions
• No specialists
• No new services

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Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 15 636 641 610 615 571 686 683 583 660 564 678 597 FY 16 618 622 582 611 555 622 602 502 645 608 672 547 FY 17 689 607 589 616 574 582 646 623 540 561 594 560 YTD 15 636 1277 1887 2502 3073 3759 4442 5025 5685 6249 6927 7524 YTD 16 618 1240 1822 2433 2988 3610 4212 4714 5359 5967 6639 7186 YTD 17 689 1296 1885 2501 3075 3657 4303 4926 5466 6027 6621 7181 1000 2000 3000 4000 5000 6000 7000 8000

Emergency Room Visits

7000 7200 7400 7600 7800 8000 8200 8400 8600 8800 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

ER Visits This one tells the REAL story….

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Inpatient Admissions

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 15 44 68 62 55 56 96 91 85 61 49 45 64 FY 16 58 57 46 51 61 62 65 62 66 58 72 42 FY 17 53 63 50 63 42 57 69 43 67 41 58 40 YTD 15 44 112 174 229 285 381 472 557 618 667 712 776 YTD 16 58 115 161 212 273 335 400 462 528 586 658 700 YTD 17 53 116 166 229 271 328 397 440 507 548 606 646 100 200 300 400 500 600 700 800 900

This one tells the REAL story….

200 400 600 800 1000 1200 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

IP & Obs Admissions

# IP Admits # OBS Admits

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What Data matters???

• Patient Satisfaction

– Multiple areas to track/trend

• Census

– IP, OBS, Swingbed

• Financials

– Net Revenue – Bottom Line

• Cash Collections

– A/R, Denials, Up Front, Clean Claims, etc.

• Outmigration
• Medicaid %, Charity Care %

– Cost Report Payback, 340b, etc.

• HCAHPS Vendor

– Press Ganey

• Electronic Health Records

– CPSI

• Manual Spreadsheets

– Stats, Financial Reports

• Consultants

– Medicaid, Outmigration, Self Pay Collections, etc. – Learn from other Hospitals

• PFS Department/Billing Co.

– HRG Weekly/Monthly Reports

Where Does It Come From???

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Summary

➢ What matters to YOU? Find the Data! ➢ How will your Data tell your hospital’s story? ➢ Partner with HTH Vendors ➢ Use your Data to make a Positive Impact in your community and state!

Learning Outcomes

After attending this presentation, attendees will be able to:

• Describe helpful data elements to track

and support the day-to-day decisions in your healthcare facility

• Recall outstanding needs and concerns

for the future of data and AI in rural hospitals or facilities.

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Contact Info

Kerry Trapnell, CEO Phone: 706-213-2536 Email: ktrapnell@emhcare.net