Katarina Svensson, black belt Oliver Geldner, White Sock But first - - PowerPoint PPT Presentation

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Katarina Svensson, black belt Oliver Geldner, White Sock But first - - PowerPoint PPT Presentation

Your Teachers: Katarina Svensson, black belt Oliver Geldner, White Sock But first you must unlearn what you have learned Deconstructing Revenue Management Karate for Revenue Managers Ch 1: Forecasting Ch 4: Analysis Ch 2: Strategy CH


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Your Teachers: Katarina Svensson, black belt Oliver Geldner, White Sock

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But first you must unlearn what you have learned

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Karate for Revenue Managers

Deconstructing Revenue Management Ch 1: Forecasting Ch 2: Strategy CH 3:Implementation Ch 4: Analysis

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Chamber 5: Fully Manual Revenue Management Forecasting: History, Demand & Events, Pace Strategy: Booking Curve and price points Implementation: Balance Volume vs all Rates Analysis: Performance against market Data resources: PMS data, historic data, rate shopping, benchmarking

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Chamber 6: Semi-Automated Revenue Management Forecasting: by day / all year, revenue target by day Strategy: pricing assistance from RM system Implementation: rate overrides

  • pen/close inventory

Analysis: Performance against market Data resources: PMS data, historic data, rate shopping

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Chamber 7: Fully Automated Revenue Management Forecasting: by day / all year, revenue target by day, history, demand, booking pace Strategy: multiple booking curves, matching days (from history) Implementation: RM system runs all rate decisions and inventory control, restrictions, last room value Data resources: PMS data, historic data, rate shopping (as indicator) applied against algorythms

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Chamber 8: What does a revenue system do ? Market Segmentation Historical Demand & Booking Patterns Demand Forecast & Displacement Pricing & Inventory Overbooking Information systems / secondary data (benchmarks)

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Chamber 9: What differentiates the systems ?

Weight of

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Chamber 16 : Basic Algorythms

= Projected demand at price p = Price of room/segment (=forecasted occupany) =period(days) (=forecasted rate) (=elasticity) = REV/OCC index from previous/similar nights

Rate Demand

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Chamber 19: phylosophy PMS rate ladders and RM systems don’t mix ! = Quantity based rate decisions misinterpret demand RM systems apply ”open pricing” based on ”last rooms value” RM systems optimize inventory at best rate (overbooking on room category in relation to demand

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Chamber 20: phylosophy Systems with higher weight on historic data and matching days: IDEAS, EZRMS, Duetto, Xotel Systems with higher emphasis on booking pace: Atomize, PriceMyHotelRoom, Pace

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Chamber 21: Advantages with RM solutions RevPAR increase following installation of any RM

  • ften due to:
  • better availability / inventory management
  • frequent rate updates
  • quicker decision process
  • no limitations, no product/value perception
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Chamber 22: Advantage with Manual Process More creative in achieving ADR

  • less static handling
  • better product/value perspective
  • quicker to pick up on deviations in market
  • more detailed focus on single room
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Chamber 23 : Position of Revenue Solutions

# of Roomss Quality & Quantity

  • f PMS

data Duetto IDEAS PMHR Atomize Pace OTAinsight EZRMS Lybratech HQPlus Rate Intelligence

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Chamber 24 : Position of Revenue Solutions

Manual adjustments Seconday datas IDEAS Duetto EZRMS Atomize Pace PMHR HQPlus OTAinsight Rate Intelligence Lybratech

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Chamber 25: Dashboards

  • Don’t get blindsighted by the fact they exist
  • Dashboards build on data and KPIs
  • Look & Feel is secondary to Data & Source
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Chamber 29: Speed of punch

  • Requirement based on market dynamics
  • Frequency of data exchange
  • Frequency of calculations
  • Frequency/Speed of output
  • In relation to your pace/pickup
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Chamber 34 to 36 : Pricing & Distribution layers Who runs your show?

  • Is the PMS Master of your domain ?
  • Or is the Channel Manager ?
  • Which entity provides data and which distributes ?