Jill Leonetti Contact Centers Suppressed usage / email billing - PDF document

Jill Leonetti

Contact Centers • Suppressed usage / email billing • Thin Client vs PC • Transportation Subsidy • Kudough - employee recognition • Green Team: Reduction in garbage & plastic bags o Recycling boxes at each workstation o Recycling centers throughout offices o Encourage reusable instead of one-time use o

Warehouse • 95% of shipping by-products • Styrofoam/plastics • Custom Packaging • Thin Client vs PC • Eco-Sim card

Eco-Sim Cards •50,000 sent each month •Original is the size of a credit card •Eco-Sim is ½ the size

Phone Recycling Program Since October 2007, we have collected over 125,000 phones generating almost $150,000! Postage paid envelope Repurpose or Recycle/Sell for Scrap

It’s Nice To Be Recognized Inc. 5000 – Fastest Growing Private Companies Consumer Reports – Top Customer Service Oregon Business Magazine 100 Best Companies and 100 Best Green Companies Recycle At Work The Oregonian Top Workplaces CareerBuilder Top Companies to Work for in Arizona

Community Support – Giving Back On-site Red Cross blood drives Holiday gift giving/adopt-a-family Race for the Cure teams Food Bank School supply drives Fill the Bag food drive Company match

What’s your DNA?  All in it together & working toward common goals  Customer satisfaction is key to success  Company’s growth and success are important  Employee satisfaction is a focus / great place to work  Opportunities for employees  Give back / do good  A tremendous value  High moral standing