Jill Leonetti Contact Centers Suppressed usage / email billing - - PDF document

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Aug 29, 2022 307 likes •405 views

Jill Leonetti Contact Centers Suppressed usage / email billing Thin Client vs PC Transportation Subsidy Kudough - employee recognition Green Team: Reduction in garbage & plastic bags o Recycling boxes at each

SLIDE 1

Jill Leonetti

SLIDE 2

Contact Centers

Suppressed usage / email billing
Thin Client vs PC
Transportation Subsidy
Kudough - employee recognition
Green Team:
Reduction in garbage & plastic bags
Recycling boxes at each workstation
Recycling centers throughout offices
Encourage reusable instead of one-time use

SLIDE 3

Warehouse

95% of shipping by-products
Styrofoam/plastics
Custom Packaging
Thin Client vs PC
Eco-Sim card

SLIDE 4

Eco-Sim Cards

50,000 sent each month
Original is the size of a credit

card

Eco-Sim is ½ the size

SLIDE 5

Phone Recycling Program

Since October 2007, we have collected over 125,000 phones generating almost $150,000! Postage paid envelope Repurpose or Recycle/Sell for Scrap

SLIDE 6

It’s Nice To Be Recognized

Inc. 5000 – Fastest Growing Private

Companies Consumer Reports – Top Customer Service Oregon Business Magazine 100 Best Companies and 100 Best Green Companies Recycle At Work The Oregonian Top Workplaces CareerBuilder Top Companies to Work for in Arizona

SLIDE 7

Community Support – Giving Back

On-site Red Cross blood drives Holiday gift giving/adopt-a-family Race for the Cure teams Food Bank School supply drives Fill the Bag food drive Company match

SLIDE 8

What’s your DNA?

All in it together & working toward common goals
Customer satisfaction is key to success
Company’s growth and success are important
Employee satisfaction is a focus / great place to work
Opportunities for employees
Give back / do good
A tremendous value
High moral standing