MATRIX SATATYA
IP CAMERAS Key Features Camera Details AGENDA Technical - - PowerPoint PPT Presentation
IP CAMERAS Key Features Camera Details AGENDA Technical - - PowerPoint PPT Presentation
MATRIX SATATYA IP CAMERAS Key Features Camera Details AGENDA Technical Specifications Contact Us THE VIDEO SURVEILLANCE MARKET Very Expensive Products Smaller Market and Difficult to Sell Overpriced Brands
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Key Features
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Camera Details
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Technical Specifications
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Contact Us
AGENDA
- Very Expensive Products
- Smaller Market and Difficult to Sell
- Slow Sales Cycle
- Brand over Product Performance
- High Profits and Less Competition
- Gain Customer Loyalty
- Value for Money
- Quick Support
- Faster Sales Cycle
- Low Profits and Very High Competition
- Loss of Your Credibility
- Lose Customer in the Long Run
- Inferior Quality and Lack of Support
Overpriced Brands Matrix SATATYA Cheap Products
THE VIDEO SURVEILLANCE MARKET
3-Dimensional Benefits of Matrix Video Surveillance
Reduction in Solution Cost Improved Productivity Simplicity of Management Better Reliability Greater Visibility & Control Enhanced Security Improved Safety Proactive Solution
MATRIX SATATYA
KEY FEATURES
BETTER IMAGE QUALITY
LOW LIG IGHT PERFORMANCE
- Exceptional low light performance with color
images at 0.08Lux SONY STARVIS series sensors
- Matrix IP Cameras are powered with Sony STARVIS series sensors with EXMOR
technology.
- It is a back-illuminated sensor, where there is no internal reflection and hence
reduced noise.
- Higher photon absorption capacity leads to exceptional low light performance.
TECHNOLOGY
CONSISTENT PERFORMANCE
- The camera smartly varies its exposure time
and rectifies the over-exposed and under- exposed areas in the scene thus giving more informative and clear image. TRUE WDR
WDR: OFF WDR: ON (120dB)
- Wide dynamic range takes two
samples of the image, one at slow shutter speed for the dark area, and one at fast shutter speed for the bright area, and combines them into one image.
- Both the extreme lighting
conditions can be captured well by this feature.
TECHNOLOGY
GREATER COVERAGE
- IP Camera 3.6mm Lens: FOV 90°
- IP Camera 6mm Lens: FOV 56°
HIGHER FIELD OF VIEW
- Field of view (FOV) is a measure of
how large an area a camera is capable of viewing.
- The FOV is based on the camera and
lens.
- Increasing the lens’ focal length
decreases the perceived distance to the viewing area, but also decreases the area that the camera is able to view.
TECHNOLOGY
BANDWIDTH AND STORAGE OPTIMIZATION
LATEST COMPRESSION TECHNIQUE
- Save 50% on bandwidth and storage
H.264 H.265 BANDWIDTH
Matrix Matrix Bit Bit-rate:130 rate:1300kbp 0kbps
Other Other Bit Bit-rate:2500kbps rate:2500kbps
TECHNOLOGY
- In traditional H.264, each micro
block is fixed irrespective of the regional information.
- However, in H.265, the size of the
block is determined by the regional
- information. The blocks are smaller
when minute information is to be displayed.
OPTIMIZED STORAGE
- Automatic frame rate reduction during no
activity period ADAPTIVE STREAMING
Matrix Matrix Bit Bit-rate: 800kbps Fps:15fps Fps:15fps
Other Other Bit Bit-rate: 2500kbps rate: 2500kbps Fps:25fps Fps:25fps
TECHNOLOGY
- Automatically reduces frames per second based on the activity in the region.
- Saves cost on storage, up to 40%
OPTIMIZED STORAGE
- Divides a single stream into multiple bitrates
based on its importance
Matrix Matrix Only the important parts of the image are in high resolution, saving bandwidth.
Other Other All parts of All parts of the image are in high the image are in high resolution resolution
SMART STREAMING
TECHNOLOGY
OPTIMIZED BANDWIDTH
- REGION OF INTEREST: Allows streaming and recording of only critical areas from the
entire image REGION OF INTEREST
- FOUR STREAM SUPPORT: Different streams for viewing, storing and recording
FOUR STREAM SUPPORT
ONBOARD STORAGE
- Edge recording support up to 128GB
SD CARD SUPPORT
CONECTIVITY
- Communication with the server is initiated
from camera’s end
- No Public
IP required for centralized monitoring PUSH TECHNOLOGY
INTELLIGENT VIDEO ANALYTICS
MOTION DETECTION
- Helps you mark critical areas where motion should not occur. If motion occurs, it
sends instant notifications.
IN INTRUSION
- Provides notification on entry or exit from a high security or dangerous area.
TRIP IPWIRE
- It identifies any motion over a defined virtual line. This can be extremely useful in
perimeter security by virtual fencing.
ALERTS
EMAIL WITH SNAPSHOT SNAPSHOT SCHEDULE PRE/POST ALARM RECORDING SMS UPLOAD IMAGE/CLIP
OTHER EVENTS
NETWORK DISCONNECT IP CONFLICT STORAGE ALERT
RELIABLITY
- Bigger Metal Enclosure with Better Heat
Dissipation and Sturdiness RUGGED CONSTRUCTION
CERTIFICATIONS
*IK10 for Dome Variants Only
MADE IN INDIA
All of this, Indigenously designed and manufactured in India!
40% of Matrix employees are engaged in R&D
24x7 SUPPORT
- Excellent Pre-sales Support: Solution designing and implementation
support.
- Excellent Post Sales Support: Ensuring that none of our partners are
stranded at any time.
- Case Locking: Matrix authorization and support restricted to one
partner per case.
MATRIX SATATYA
CAMERA DETAILS
CAMERA NOMENCLATURE
PRODUCT RANGE
2.8-12mm MVL 2.8-12mm MVL 3.6mm 6mm 2.8-12mm
2MP 3MP 2MP 3MP PTZ
MATRIX SATATYA
TECHNICAL SPECIFICATION
PTZ CAMERAS
- In built Analytics: Intrusion Detection and
Tripwire
- 30x Optical Zoom, 4.3-129mm Varifocal lens
- 6 Pieces IR Array LEDs with IR Distance of
120m
- 1 Audio Input and 1 Audio Output
- 1 Alarm Input and 1 Alarm Output
- H.264/M-JPEG, Quad Stream
- 128GB SD Card
- IP66, TVS 4,000V Lightning Protection
- CE, RoHS and UL Certified
MATRIX CAMERAS SATATYA CIBR20FL36CWS Fixed lens SATATYA CIBR20FL60CWS Fixed lens SATATYA CIBR20VL12CWS Varifocal lens Sensor type and size
SONY - CMOS 2MP Active Pixel Progressive Scan, Back Illuminated Image sensor(Exmor Technology - STARVIS Series) Size: 1/2.8"
Spectral response
300nm - 1000nm
Minimum illumination(b/w)
0 Lux with IR LED On
Minimum object distance
0.3m
IR led type
4 - Array LEDs
IR range
Up to 30m
Focal length
3.6mm 6mm 2.8-12mm
HFOV( degrees)
90° 56° 98° to 33°
Aperture
F 1.2 F 1.2 F 1.4 – F 2.8
Iris control
No Yes
Zoom
No Yes(Manual)
Focus
No Yes(Manual)
2MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR20FL36CWS Fixed lens SATATYA CIBR20FL60CWS Fixed lens SATATYA CIBR20VL12CWS Varifocal lens Maximum Resolution
1920*1080(2MP) @ 30fps
Available Resolutions
1080p(2MP)/720p/D1/2CIF/CIF
Stream Profiles
Four streams are supported Profile 1: 2MP up to 30fps (H.265/H.264) Profile 2: D1 up to 5fps (MJPEG) Profile 3: D1 up to 30fps (H.265/H.264) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG)
- Max. Number of
Simultaneous Streams
4
Bitrate Type
CBR/VBR
Bitrate
512Kbps - 4Mbps
Video Compression
H.265/H.264/MJPEG
Frame Rate
1 - 30fps
GOP
1 - 100
Shutter Speed
1/12500s to 1/25s
Adaptive Stream
Yes
Smart Stream
Yes (Max. 3 Windows)
ONVIF Profile
S
2MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR20FL36CWS Fixed lens SATATYA CIBR20FL60CWS Fixed lens SATATYA CIBR20VL12CWS Varifocal lens ROI
Yes
BLC
Yes
White Balance
Auto/Fluorescent/Incandescent/Sunny
Digital Zoom
Yes
E-PTZ
Yes
Digital WDR
Yes
True WDR
Yes
Noise Filter(2DNR)
Yes (Auto/Manual)
3DNR
Yes (Auto/Manual)
Image Enhancement
Saturation/ Contrast/Brightness/Hue/Sharpness/Rotate
Edge Recording
Yes
Network Recording
Yes
Image-Snapshots
Yes
Standard POE
802.3af
SD card
Yes (Up to 128 GB)
Power Supply
12V/2A
Power Consumption
Less than 7W
LAN Port Speed
10/100 Mbps
2MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR20FL36CWS Fixed lens SATATYA CIBR20FL60CWS Fixed lens SATATYA CIBR20VL12CWS Varifocal lens Motion Detection
Yes
View Tamper
Yes
Line intrusion/ Directional motion/ Trip Wire
Yes
Zone Intrusion
Yes
IP-Conflict
Yes
Network-Disconnect
Yes
Storage Alert
Yes
Actions
Email/TCP/ SMS Notifications , Alarm Recording & Image/Clip Upload
Operating Temperature/Humidity
0 to 50 Degree Celsius
FCC Part-15 Class-B
Yes
Ingress Protection
IP66
Weight
920gm
2MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIDR20FL36CWS Fixed lens SATATYA CIDR20FL60CWS Fixed lens SATATYA CIDR20VL12CWS Varifocal lens Sensor type and size
SONY - CMOS 2MP Active Pixel Progressive Scan, Back Illuminated Image sensor(Exmor Technology - STARVIS Series) Size: 1/2.8"
Spectral response
300nm - 1000nm
Minimum illumination(b/w)
0 Lux with IR LED On
Minimum object distance
0.3m
IR led type
30-Through-hole LEDs
IR range
Up to 30m
Focal length
3.6mm 6mm 2.8-12mm
HFOV( degrees)
90° 56° 98° to 33°
Aperture
F 1.2 F 1.2 F 1.2
Iris control
No Yes
Zoom
No Yes(Manual)
Focus
No Yes(Manual)
2MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR20FL36CWS Fixed lens SATATYA CIDR20FL60CWS Fixed lens SATATYA CIDR20VL12CWS Varifocal lens Maximum Resolution
1920*1080(2MP) @ 30fps
Available Resolutions
1080p(2MP)/720p/D1/2CIF/CIF
Stream Profiles
Four streams are supported Profile 1: 2MP up to 30fps (H.265/H.264) Profile 2: D1 up to 5fps (MJPEG) Profile 3: D1 up to 30fps (H.265/H.264) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG)
- Max. Number of
Simultaneous Streams
4
Bitrate Type
CBR/VBR
Bitrate
512Kbps - 4Mbps
Video Compression
H.265/H.264/MJPEG
Frame Rate
1 - 30fps
GOP
1 - 100
Shutter Speed
1/12500s to 1/25s
Adaptive Stream
Yes
Smart Stream
Yes (Max. 3 Windows)
ONVIF Profile
S
2MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR20FL36CWS Fixed lens SATATYA CIDR20FL60CWS Fixed lens SATATYA CIDR20VL12CWS Varifocal lens ROI
Yes
BLC
Yes
White Balance
Auto/Fluorescent/Incandescent/Sunny
Digital Zoom
Yes
E-PTZ
Yes
Digital WDR
Yes
True WDR
Yes
Noise Filter(2DNR)
Yes (Auto/Manual)
3DNR
Yes (Auto/Manual)
Image Enhancement
Saturation/ Contrast/Brightness/Hue/Sharpness/Rotate
Edge Recording
Yes
Network Recording
Yes
Image-Snapshots
Yes
Standard POE
802.3af
SD card
Yes (Up to 128 GB)
Power Supply
12V/2A
Power Consumption
Less than 7W
LAN Port Speed
10/100 Mbps
2MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR20FL36CWS Fixed lens SATATYA CIDR20FL60CWS Fixed lens SATATYA CIDR20VL12CWS Varifocal lens Motion Detection
Yes
View Tamper
Yes
Line intrusion/ Directional motion/ Trip Wire
Yes
Zone Intrusion
Yes
IP-Conflict
Yes
Network-Disconnect
Yes
Storage Alert
Yes
Actions
Email/TCP/ SMS Notifications , Alarm Recording & Image/Clip Upload
Operating Temperature/Humidity
0 to 50 Degree Celsius
FCC Part-15 Class-B
Yes
Ingress Protection
IP66
Weight
1400gm
2MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIBR30FL36CWS Fixed lens SATATYA CIBR30FL60CWS Fixed lens SATATYA CIBR30VL12CWS Varifocal lens Sensor type and size
SONY - CMOS 2MP Active Pixel Progressive Scan, Back Illuminated Image sensor(Exmor Technology - STARVIS Series) Size: 1/2.8"
Spectral response
300nm - 1000nm
Minimum illumination(b/w)
0 Lux with IR LED On
Minimum object distance
0.3m
IR led type
4 - Array LEDs
IR range
Up to 30m
Focal length
3.6mm 6mm 2.8-12mm
HFOV( degrees)
82° 52° 88° to 30°
Aperture
F 1.2 F 1.2 F 1.4 – F 2.8
Iris control
No Yes
Zoom
No Yes(Manual)
Focus
No Yes(Manual)
3MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR30FL36CWS Fixed lens SATATYA CIBR30FL60CWS Fixed lens SATATYA CIBR30VL12CWS Varifocal lens Maximum Resolution
2048*1536(3MP)@ 30fps
Available Resolutions
2048*1536(3MP)/1080p(2MP)/720p/D1/2CIF/CIF/QCIF
Stream Profiles
Four streams are supported Profile 1: 3MP up to 30fps (H.265/H.264) Profile 2: D1 up to 30fps (H.265/H.264) Profile 3: D1 up to 5fps (MJPEG) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG)
- Max. Number of
Simultaneous Streams
4
Bitrate Type
CBR/VBR
Bitrate
512Kbps - 8Mbps
Video Compression
H.265/H.264/MJPEG
Frame Rate
1 - 30fps
GOP
1 - 100
Shutter Speed
1/12500s to 1/25s
Adaptive Stream
Yes
Smart Stream
Yes (Max. 3 Windows)
ONVIF Profile
S
3MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR30FL36CWS Fixed lens SATATYA CIBR30FL60CWS Fixed lens SATATYA CIBR30VL12CWS Varifocal lens ROI
Yes
BLC
Yes
White Balance
Auto/Fluorescent/Incandescent/Sunny
Digital Zoom
Yes
E-PTZ
Yes
Digital WDR
Yes
True WDR
Yes (120dB)
Noise Filter(2DNR)
Yes (Auto/Manual)
3DNR
Yes (Auto/Manual)
Image Enhancement
Saturation/ Contrast/Brightness/Hue/Sharpness/Rotate
Edge Recording
Yes
Network Recording
Yes
Image-Snapshots
Yes
Standard POE
802.3af
SD card
Yes (Up to 128 GB)
Power Supply
12V/2A
Power Consumption
Less than 7W
LAN Port Speed
10/100 Mbps
3MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIBR30FL36CWS Fixed lens SATATYA CIBR30FL60CWS Fixed lens SATATYA CIBR30VL12CWS Varifocal lens Motion Detection
Yes
View Tamper
Yes
Line intrusion/ Directional motion/ Trip Wire
Yes
Zone Intrusion
Yes
IP-Conflict
Yes
Network-Disconnect
Yes
Storage Alert
Yes
Actions
Email/TCP/ SMS Notifications , Alarm Recording & Image/Clip Upload
Operating Temperature/Humidity
0 to 50 Degree Celsius
FCC Part-15 Class-B
Yes
Ingress Protection
IP66
Weight
920gm
3MP BULLET CAMERAS
MATRIX CAMERAS SATATYA CIDR30FL36CWS Fixed lens SATATYA CIDR30FL60CWS Fixed lens SATATYA CIDR30VL12CWS Varifocal lens Sensor type and size
SONY - CMOS 2MP Active Pixel Progressive Scan, Back Illuminated Image sensor(Exmor Technology - STARVIS Series) Size: 1/2.8"
Spectral response
300nm - 1000nm
Minimum illumination(b/w)
0 Lux with IR LED On
Minimum object distance
0.3m
IR led type
4 - Array LEDs
IR range
Up to 30m
Focal length
3.6mm 6mm 2.8-12mm
HFOV( degrees)
82° 52° 88° to 30°
Aperture
F 1.2 F 1.2 F 1.4
Iris control
No Yes
Zoom
No Yes(Manual)
Focus
No Yes(Manual)
3MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR30FL36CWS Fixed lens SATATYA CIDR30FL60CWS Fixed lens SATATYA CIDR30VL12CWS Varifocal lens Maximum Resolution
2048*1536(3MP)@ 30fps
Available Resolutions
2048*1536(3MP)/1080p(2MP)/720p/D1/2CIF/CIF/QCIF
Stream Profiles
Four streams are supported Profile 1: 3MP up to 30fps (H.265/H.264) Profile 2: D1 up to 30fps (H.265/H.264) Profile 3: D1 up to 5fps (MJPEG) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG)
- Max. Number of
Simultaneous Streams
4
Bitrate Type
CBR/VBR
Bitrate
512Kbps - 8Mbps
Video Compression
H.265/H.264/MJPEG
Frame Rate
1 - 30fps
GOP
1 - 100
Shutter Speed
1/12500s to 1/25s
Adaptive Stream
Yes
Smart Stream
Yes (Max. 3 Windows)
ONVIF Profile
S
3MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR30FL36CWS Fixed lens SATATYA CIDR30FL60CWS Fixed lens SATATYA CIDR30VL12CWS Varifocal lens ROI
Yes
BLC
Yes
White Balance
Auto/Fluorescent/Incandescent/Sunny
Digital Zoom
Yes
E-PTZ
Yes
Digital WDR
Yes
True WDR
Yes (120dB)
Noise Filter(2DNR)
Yes (Auto/Manual)
3DNR
Yes (Auto/Manual)
Image Enhancement
Saturation/ Contrast/Brightness/Hue/Sharpness/Rotate
Edge Recording
Yes
Network Recording
Yes
Image-Snapshots
Yes
Standard POE
802.3af
SD card
Yes (Up to 128 GB)
Power Supply
12V/2A
Power Consumption
Less than 7W
LAN Port Speed
10/100 Mbps
3MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIDR30FL36CWS Fixed lens SATATYA CIDR30FL60CWS Fixed lens SATATYA CIDR30VL12CWS Varifocal lens Motion Detection
Yes
View Tamper
Yes
Line intrusion/ Directional motion/ Trip Wire
Yes
Zone Intrusion
Yes
IP-Conflict
Yes
Network-Disconnect
Yes
Storage Alert
Yes
Actions
Email/TCP/ SMS Notifications , Alarm Recording & Image/Clip Upload
Operating Temperature/Humidity
0 to 50 Degree Celsius
FCC Part-15 Class-B
Yes
Ingress Protection
IP66
Weight
1400gm
3MP DOME CAMERAS
MATRIX CAMERAS SATATYA CIBR20MVL12CWP SATATYA CIDR20MVL12CWP SATATYA CIBR30MVL12CWP SATATYA CIDR30MVL12CWP Sensor type and size
SONY - CMOS 2MP Active Pixel Progressive Scan, Back Illuminated Image sensor(Exmor Technology - STARVIS Series) Size: 1/2.8"
Spectral response
300nm - 1000nm
Minimum illumination(b/w)
0 Lux with IR LED On
Minimum object distance
0.3m
IR led type
4 - Array LEDs
IR range
Up to 30m
Focal length
2.8-12mm 2.8-12mm 2.8-12mm 2.8-12mm
HFOV( degrees)
98° to 33° 98° to 33° 88° to 30° 88° to 30°
Aperture
F 1.4 – F 2.8 F 1.4 F 1.4 F 1.4
Iris control
Yes (Auto/Manual)
Zoom
Yes (Motorized)
Focus
Yes (Motorized)
MOTORIZED VARIFOCAL CAMERAS
MATRIX CAMERAS SATATYA CIBR20MVL12CWP SATATYA CIDR20MVL12CWP SATATYA CIBR30MVL12CWP SATATYA CIDR30MVL12CWP
- Max. Resolution
1920*1080(2MP) @ 30fps 2048*1536(3MP)@ 30fps
Resolutions
1080p(2MP)/720p/D1/2CIF/CIF 2048*1536(3MP)/1080p(2MP)/720p/D1/2CIF/CIF/ QCIF
Stream Profiles
Profile 1: 2MP up to 30fps (H.265/H.264) Profile 1: 3MP up to 30fps (H.265/H.264) Profile 2: D1 up to 5fps (MJPEG) Profile 2: D1 up to 30fps (H.265/H.264) Profile 3: D1 up to 30fps (H.265/H.264) Profile 3: D1 up to 5fps (MJPEG) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG) Profile 4: 720p up to 30fps (H.265/H.264/MJPEG)
Simultaneous Streams
4 4
Bitrate Type
CBR/VBR CBR/VBR
Bitrate
512Kbps - 4Mbps 512Kbps - 8Mbps
Video Compression
H.265/H.264/MJPEG H.265/H.264/MJPEG
Frame Rate
1 - 30fps 1 - 30fps
GOP
1 - 100 1 - 100
Shutter Speed
1/12500s to 1/25s 1/12500s to 1/25s
Adaptive Stream
Yes Yes
Smart Stream
Yes (Max. 3 Windows) Yes (Max. 3 Windows)
ONVIF Profile
S S
MOTORIZED VARIFOCAL CAMERAS
MOTORIZED VARIFOCAL CAMERAS
MATRIX CAMERAS MATRIX CAMERAS SATATYA CIBR20MVL12CWP SATATYA CIDR20MVL12CWP SATATYA CIBR30MVL12CWP SATATYA CIDR30MVL12CWP ROI
Yes
BLC
Yes
White Balance
Auto/Fluorescent/Incandescent/Sunny
Digital Zoom
Yes
E-PTZ
Yes
Digital WDR
Yes
True WDR
Yes
Noise Filter(2DNR)
Yes (Auto/Manual)
3DNR
Yes (Auto/Manual)
Image Enhancement
Saturation/ Contrast/Brightness/Hue/Sharpness/Rotate
Edge Recording
Yes
Network Recording
Yes
Image-Snapshots
Yes
Standard POE
802.3af
SD card
Yes (Up to 128 GB)
Power Supply
12V/2A
Power Consumption
Less than 7W
LAN Port Speed
10/100 Mbps
MATRIX CAMERAS SATATYA CIBR20MVL12CWP SATATYA CIDR20MVL12CWP SATATYA CIBR30MVL12CWP SATATYA CIDR30MVL12CWP Motion Detection
Yes
View Tamper
Yes
Line intrusion/ Directional motion/ Trip Wire
Yes
Zone Intrusion
Yes
IP-Conflict
Yes
Network-Disconnect
Yes
Storage Alert
Yes
Actions
Email/TCP/ SMS Notifications , Alarm Recording & Image/Clip Upload
Operating Temperature/Humidity
0 to 50 Degree Celsius
FCC Part-15 Class-B
Yes
Ingress Protection
IP66
Weight
920gm 1400gm 920gm 1400gm
MOTORIZED VARIFOCAL CAMERAS
For further information: Call: +91 99987 55555 E-mail: Customer.Care@MatrixComSec.com Visit: www.MatrixVideoSurveillance.com For Updates: Follow us, Watch us, Like us