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Investor Presentation December 2017 December 2017 www.amwater.com - - PowerPoint PPT Presentation

Investor Presentation December 2017 December 2017 www.amwater.com 1 NYSE: AWK Forward-Looking Statements and Other Information Certain statements in this press release including, without limitation, 2017 earnings guidance, projected long-term


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SLIDE 1

NYSE: AWK

December 2017

Investor Presentation December 2017

www.amwater.com 1

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SLIDE 2

NYSE: AWK

December 2017

Forward-Looking Statements and Other Information

2 www.amwater.com

Certain statements in this press release including, without limitation, 2017 earnings guidance, projected long-term earnings growth, the outcome of pending acquisition activity and estimated revenues from rate cases and other government agency authorizations, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and the Federal securities laws. In some cases, these forward-looking statements can be identified by words with prospective meanings such as “intend,” “plan,” “estimate,” “believe,” “anticipate,” “expect,” “predict,” “project,” “propose,” “assume,” “forecast,” “outlook,” “future,” “pending,” “goal,” “objective,” “potential,” “continue,” “seek to,” “may,” “can,” “will,” “should” and “could” and or the negative of such terms or other variations or similar expressions. These forward-looking statements are predictions based on American Water’s current expectations and assumptions regarding future events. They are not guarantees or assurances of any outcomes, financial results of levels of activity, performance or achievements, and readers are cautioned not to place undue reliance upon them. The forward-looking statements are subject to a number of estimates and assumptions, and known and unknown risks, uncertainties and other factors. Actual results may differ materially from those discussed in the forward- looking statements included in this press release as a result of the factors discussed in the Company’s Annual Report on Form 10-K for the year ended Dec. 31, 2016, and subsequent filings with the SEC, and because of factors such as: the decisions of governmental and regulatory bodies, including decisions to raise or lower rates; the timeliness and outcome of regulatory commissions’ actions concerning rates, capital structure, authorized return on equity, capital investment, permitting, and other decisions; changes in laws, governmental regulations and policies, including environmental, health and safety, water quality, and public utility and tax regulations and policies, and impacts resulting from U.S., state and local elections; potential costs and liabilities of American Water for environmental laws and similar matters resulting from, among other things, water and wastewater service provided to customers, including, for example, water management solutions focused on customers in the natural gas exploration and production market; the outcome of litigation and similar government actions, including matters related to the Freedom Industries chemical spill in West Virginia, and the preliminarily approved global class action settlement related to this chemical spill; weather conditions and events, climate change patterns, and natural disasters, including drought or abnormally high rainfall, strong winds, coastal and intercoastal flooding, earthquakes, landslides, hurricanes, tornadoes, wildfires, electrical storms and solar flares; changes in customer demand for, and patterns of use of, water, such as may result from conservation efforts; its ability to appropriately maintain current infrastructure, including its operational and information technology (“IT”) systems, and manage the expansion of its business; its ability to obtain permits and other approvals for projects; changes in its capital requirements; its ability to control operating expenses and to achieve efficiencies in its operations; the intentional or unintentional acts of a third party, including contamination of its water supplies or water provided to its customers; exposure or infiltration of its critical infrastructure, operational technology and IT systems, including the disclosure of sensitive or confidential information contained therein, through physical or cyber-attacks or other disruptions; its ability to obtain adequate and cost-effective supplies of chemicals, electricity, fuel, water and other raw materials that are needed for its

  • perations; its ability to successfully meet growth projections and capitalize on growth opportunities, including its ability to, among other things, acquire and integrate water and

wastewater systems into its regulated operations and enter into contracts and other agreements with, or otherwise obtain, new customers in its Market-based Businesses; cost

  • verruns relating to improvements in or the expansion of its operations; its ability to maintain safe work sites; risks and uncertainties associated with contracting with the U.S.

government, including ongoing compliance with applicable government procurement and security regulations; changes in general economic, political, business and financial market conditions; access to sufficient capital on satisfactory terms and when and as needed to support operations and capital expenditures; fluctuations in interest rates; restrictive covenants in or changes to the credit ratings on its current or future debt that could increase its financing costs or funding requirements or affect its ability to borrow, make payments on debt or pay dividends; fluctuations in the value of benefit plan assets and liabilities that could increase its financing costs and funding requirements; changes in Federal

  • r state income, general and other tax laws, including tax reform, the availability of tax credits and tax abatement programs, and the ability to utilize its U.S. and state net operating

loss carryforwards; migration of customers into or out of its service territories; the use by municipalities of the power of eminent domain or other authority to condemn its systems; difficulty in obtaining, or the inability to obtain, insurance at acceptable rates and on acceptable terms and conditions; its ability to retain and attract qualified employees; labor actions including work stoppages and strikes; the incurrence of impairment charges related to American Water’s goodwill or other assets; civil disturbances, terrorist threats or acts,

  • r public apprehension about future disturbances or terrorist threats or acts; and the impact of new accounting standards or changes to existing standards.

These forward-looking statements are qualified by, and should be read together with, the risks and uncertainties set forth above and the risk factors included in the company’s annual and quarterly SEC filings, and readers should refer to such risks, uncertainties and risk factors in evaluating such forward-looking statements. Any forward-looking statements speak only as of the date of this press release. The company does not have or undertake any obligation or intention to update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as otherwise required by the Federal securities laws. Furthermore, it may not be possible to assess the impact of any such factor on the company’s businesses, either viewed independently or together, or the extent to which any factor, or combination of factors, may cause results to differ materially from those contained in any forward-looking statement. The foregoing factors should not be construed as exhaustive.

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SLIDE 3

NYSE: AWK

December 2017

Why American Water as an Investment?

www.amwater.com 3

*Anchored from FY 2015

  • Earnings growth
  • Investment need
  • Market segmentation
  • Regulatory expertise
  • Execution of stated strategy
  • Management bench strength
  • Geographic & regulatory diversity
  • Economic regulation
  • Complementary businesses
  • Dividend growth
  • Credit rating/access to capital
  • Market Capitalization/Trading Liquidity
  • Water Utility Leadership
  • Environmental leadership
  • Customer experience
  • Operational efficiency

Industry Measures American Water

  • Leaders in EPS Growth: 7 – 10% through 2021*
  • Clear line of sight to multi-decade capital investment
  • Water & wastewater consolidation opportunities
  • Strong local presence and national scale
  • Seasoned state leaders throughout US
  • Robust succession planning
  • Deep bench strength
  • Most geographically diverse utility
  • Primarily regulated (~90% Reg/~10% Non Reg EPS)
  • No federal economic regulation
  • 2017 Dividend growth at or above the top of the long

term EPS CAGR - 5th year with ~10% growth

  • “A” Corporate Credit Rating
  • Only water utility > $10 billion market cap
  • Only water utility on S&P 500, DJUA, UTY & DJSI Indices
  • 21x better than Industry avg. for drinking water quality
  • Top quartile customer satisfaction
  • O&M efficiency improvement 6 years in a row
  • 16 staff scientists including 8 PhDs

Growth Environmental & Technology Leadership Financial Strength & Stability Risk Profile People & Business Model

Demonstrated Execution

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SLIDE 4

NYSE: AWK

December 2017

AWK Members Of

American Water is an Environmental, Social Responsible, and Governance (ESG) investment

www.amwater.com 4

Customer Satisfaction:

Top Quartile

In the Water Industry

Based on survey results of 12 water utility companies (Including AW)

Drinking water compliance

was 21 times better than the industry average for drinking water quality in 2016

GHG intensity Reduction of

(9.4%)

since 2014

We have partnered with local environmental groups on

89 stewardship projects

in 11 states from 2015 – 2016 More than $19.6 million in Savings realized through more than 249 completed process excellence initiatives in 2015 and 2016

$1.3 billion Regulated Capital Investment

in 2016 infrastructure, to build a more resilient system for our customers

60,000 hours

On average more than 60,000 hours of safety training are given annually to American Water employees

Awards & Recognition

President’s Award: Recognized by: America’s Top Green Companies

$19.6 million

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NYSE: AWK

December 2017

Our Commitment Over the Next Five Years

www.amwater.com 5

* Anchored from FY 2015 **Non-GAAP measure. O&M Efficiency Ratio = Adjusted Regulated O&M Expenses (O&M Expenses is most comparable GAAP measure) / Adjusted Regulated Operating Revenues (Operating Revenues is most comparable GAAP measure). This calculation assumes purchased water revenues approximate purchased water expenses. A reconciliation to a most comparable forward-looking GAAP measure is not available without unreasonable effort. *** Excludes California

2017 - 2021 Plan

Continue Industry Leading 7-10% Long Term Compound Annual EPS Growth* Invest $6.7 - $7.3 billion to improve infrastructure, expand water and wastewater customer base Improve O&M Efficiency ratio to 32.5%** by 2021, hold average customer bill impacts to ~2.5%*** Continue complementary market-based businesses which leverage our core competencies Lead Innovation, Water Quality & Environmental Stewardship for the Industry Grow dividends in line with earnings growth,

50-60% target payout ratio

Set the bar for customer satisfaction in the industry

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NYSE: AWK

December 2017

We Will Continue to Be Predominantly a Regulated Utility

www.amwater.com 6

Regulated Risk Characteristics Market Based Risk Characteristics  Geographic & Regulatory Diversity  Decades of Capital Investment Need  Mechanisms Accelerate Recovery of Critical Investments  Smooth Capital Deployment  Fair Market Value Legislation in Six Largest States  Portfolio of Four Diverse Businesses  Capital Light  Significant Market Opportunity for Growth  Leverage Core Competencies  Provide Strategic Options that could Enhance Regulated Growth  Attracts Talent

Estimated Earnings Contribution Ratio*

Market-based 15% Market-based 10% Regulated 85% Regulated 90% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2021 2016

*Approximate. Excludes parent and other.

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NYSE: AWK

December 2017

We are the most geographically diverse water utility in the United States

www.amwater.com 7

Our Regulated Footprint

  • 16 Regulated States
  • 1,600 Communities Served
  • 1 Billion Gallons of Water Treated and

Delivered Daily

Pennsylvania, 709 New Jersey, 671 Missouri, 476 Illinois, 315 Indiana, 300 California, 176 West Virginia, 168 Other, 497

Customer Connections

As of December 31, 2016 In thousands

3.3 Million Total Customer Connections

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SLIDE 8

NYSE: AWK

December 2017

Aging U.S Pipe Infrastructure Network Propels Need for Capital Expenditures

www.amwater.com 8 Without renewal or replacement of existing systems, pipe classified as poor, very poor or life elapsed will increase from 10% of pipes in the U.S. to 44% by 2020 Wooden water pipes* Corroded water pipe* The AWWA estimates that Investment needs for buried drinking water infrastructure total more than $1 trillion nationwide over the next 25 years Drinking Water Report Card Wastewater Report Card

2017 Grade: D

  • 2013 Grade: D
  • 2009 Grade: D-
  • 2005 Grade: D-

American Society of Civil Engineers (ASCE) Grades US Infrastructure

2017 Grade: D+

  • 2013 Grade: D
  • 2009 Grade: D-
  • 2005 Grade: D-

*Not American Water pipes

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NYSE: AWK

December 2017

The US Water & Wastewater Infrastructure faces Multi-Decade Investment Needs

www.amwater.com 9

1 Year Budget $1.2 Billion

5 Year Plan $5.9 Billion 10 Year Potential $15 Billion 25 Year Potential Approximately $40 Billion*

Our 5-Year Plan A Look Into the Future

Variables include customer impact, water quality needs, regulatory support, tax policies and interest rates

* American Water serves approximately 12.1 million of the 321.4 million people in the U.S., or 3.76%. * 3.76% x $1.024 trillion 25-year need identified by AWWA in “Buried No Longer: Confronting America’s Water Infrastructure Challenge.”

Total 2017 capex: $1.5B, including $1.2B for regulated infrastructure Total 2017–2021 capex: $6.7-$7.3B, including $5.9B for regulated infrastructure

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SLIDE 10

NYSE: AWK

December 2017

Our Regulated Infrastructure Investment Five-Year Plan

www.amwater.com 10

$5.9 $0.6 - $1.2 $0.2 $6.7 - $7.3

2017-2021

53% 7% 14% 6% 8% 12%

Asset Renewal Asset Renewal-Lead Service Lines Capacity Expansion Regulatory compliance Reliability/Quality of Service Other

2017-2021 Capital Expenditure by Category

(In $ Billions)

2017-2021 Regulated System Investment by Purpose

Regulated System Investments Regulated Acquisition Strategic Capital

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SLIDE 11

NYSE: AWK

December 2017

Addressing Investment needs and Prioritizing Lead Service Line Replacement

www.amwater.com 11

American Water’s Lead Service Line Replacement Challenge Pipe Replacement Life (in years)

Less than 5% lead service lines – American Water is in full compliance with requirements of the Lead & Copper Rule Estimated cost for full removal of American Water and associated customer-owned lead service lines approximately $800 million - $1 billion

  • 50

100 150 200 250 2012 2013 2014 2015 2016 2017 (E)

ASCE Industry Average

According to the American Society of Civil Engineers (ASCE) industry scorecard the average pipe replacement rate is 0.5% or an estimated 200 years – nearly double the useful life of the pipes

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NYSE: AWK

December 2017

We Have Additional Debt Capacity Under Our Current Credit Ratings to Support Additional Growth

www.amwater.com 12

$1.4 Billion Additional Debt Capacity Through 2021 above the Top End of the Capital Plan* Current Plan $6.7 - $7.3 Billion Capex Full Capacity $8.7 Billion Capex

*Estimated based on FFO to Debt using S&P criteria

Regulated Investment $5.9 Regulated Acquisitions $0.6 - $1.2 Strategic Capital $0.2 Regulated Investment $5.9 Strategic Capital $0.2 Regulated Acquisitions $0.6 - $1.2 Additional Debt Capacity $1.4

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NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

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44.2% 40.7% 36.7% 34.9% 32.5% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% 2010 2012 2014 2016 2021 Target

Regulated O&M Efficiency Ratio

AMR/AMI

O&M Efficiency continues to improve on our way to 32.5% target by 2021

(1)

Cell Loggers Drones

(1) O&M Efficiency Ratio - Non GAAP Measure – See appendix for reconciliation (2) Non-GAAP measure. O&M Efficiency Ratio = Adjusted Regulated O&M Expenses (O&M Expenses is most comparable GAAP measure) / Adjusted Regulated Operating Revenues (Operating Revenues is most comparable GAAP

measure). This calculation assumes purchased water revenues approximate purchased water expenses. A reconciliation to a most comparable forward-looking GAAP measure is not available without unreasonable effort.

(2)

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NYSE: AWK

December 2017

Timely Recovery of Revenues, Expense, and Investment Mechanisms Supports Customers’ Best Interests

www.amwater.com 14

14 New Regulatory Mechanisms Across Our Footprint Since 2010 IA IL IN MO NJ NY PA TN VA WV CA HI IL IN KY NY PA TN VA CA IL MD MO NJ NY PA TN VA WV IA IL IN KY MD MO NJ PA VA WV IL CA NY CA HI KY NY PA TN VA

2 7 7 6 6 7 3 7 9 10 10 10

Revenue Stabilization Mechanisms Utility Plant Recovery Mechanisms Forward Looking Test Years Expense Mechanisms Infrastructure Replacement Surcharges Consolidated Tariffs

As of 2010 As of 2017

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NYSE: AWK

December 2017

Highly Fragmented Water Industry Creates Opportunity

www.amwater.com 15

Water Wastewater

The majority of water systems in the US are owned by capital constrained entities

Investor Owned 16% Investor Owned 2%

Regulated Acquisitions 1-2%

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SLIDE 16

NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

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State Legislation that Assists with Water & Wastewater System Consolidation

1997 2015 2016 2012 2013

CA Fair Market Value PA Water & Waste Water Revenue Requirement Consolidation IL Fair Market Value & Post Acquisition Deferrals MO Fair Market Value NJ Fair Market Value PA Fair Market Value & Post Acquisition Deferral IN Fair Market Value Expansion IN Fair Market Value PA Clarifying Combined Stormwater Systems as Wastewater

2017

VA Water Rate Consolidation & Waste Water Rate Consolidation NJ Water Quality Accountability Act

CA MO IL IN PA VA NJ

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NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

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We follow a disciplined approach to Business Development

AW Footprint and progressive regulatory climate Feasible Opportunity ~10,000 systems serving > 3,000 customers

Other Factors (ie positive private business, path to 50k customers in 5 years, etc…)

51,000 Community Water & Wastewater Systems Committee meets weekly to review opportunities

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NYSE: AWK

December 2017

Water to Wastewater mix is an opportunity within American Water

www.amwater.com 18

Water Connections, 95% Wastewater Connections, 5%

Percent of Water to Wastewater Connections

State Water Connections Wastewater Connections Total Connections Pennsylvania 655,430 54,031 709,461 New Jersey 623,526 47,178 670,704 Missouri 463,706 12,365 476,071 Illinois 282,836 32,463 315,299 Indiana 299,038 469 299,507 California 173,109 2,644 175,753 West Virginia 167,366 1,051 168,417 Other 466,032 31,167 497,199 Regulated Segment 3,131,043 181,368 3,312,411

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NYSE: AWK

December 2017

Executing strategy within American Water footprint

www.amwater.com 19

Closed: 360 Closed: 11,212 Closed: 1,764 Pending: 6,802 Closed: 215 Closed: 718 Pending: 25,062 Closed: 820 Pending: 4,754 Closed: 895 Pending: 407 Totals : 15,984 New Customers - Closed 45,100 New Customers – Pending State with fair value legislation* Legend :

Regulated Acquisitions Closed & Pending, as of October 31, 2017

Pending: 7,465 Pending: 610

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NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

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Agreement Process Regulatory Approval & Close Customers Served at Initial Rates Rate Case Process

Continued focus on Regulated Acquisition and timeline of events

≈ 16,000 Closed Shorelands, NJ 11,000 Meadowbrook, CA 1,700 Village of Wardsville, MO 900 ≈ 45,000 Pending McKeesport, PA 22,000 Fruitridge, CA 4,800 Lake Station, IN 3,200

Signing / Pending

Close

*This includes the McKeesport, PA acquisition, which represents 22,000 customers, due to bulk contracts. Connections to the system will be approximately 11,000. **Examples of acquisitions in rate case process; not a complete representation.

*

Scranton, PA 31,000 New Cumberland, PA 3,100

** **

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SLIDE 21

NYSE: AWK

December 2017

Market-based Businesses: Our Portfolio

www.amwater.com 21

Contract Services

  • O&M contracts
  • Public-private partnerships
  • ~40 contracts
  • Short to mid-term

contracts

Military Services

  • Operate and maintain

water and wastewater assets on base

  • 50 year contracts
  • 13 bases served today
  • 13 water and 12

wastewater plants

  • > 1,700 miles of main

and services

  • Aging infrastructure

Homeowner Services

  • Warranty products and

services for homeowners

  • Partnerships with NYC, OUC,

Nashville and others

  • > 800,000 Customers
  • > 1.6 million contracts
  • 9.1% estimated net income

CAGR 2011-2016

Keystone

  • 35% Market Share in

Appalachian Basin

  • Increasing drilling rig count

and well completion

  • Core Business Expansion
  • Municipal Services
  • Asset Ownership
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SLIDE 22

NYSE: AWK

December 2017

Continuing Delivery of Shareholder Value

www.amwater.com 22

Grow EPS long term Compound Annual Growth at 7-10%*…

… One of the fastest growing utilities in the nation

Maintain our predominantly regulated risk profile…

… Market based businesses targeted to represent 10-15%

  • f earnings

Decades of regulated investment needed; fragmented market provides consolidation

  • pportunities

Target to grow dividends in line with earnings…

… Payout ratio between 50-60% of earnings

Strong balance sheet and operating cash flows

Deliver superior total shareholder return

… Combined EPS and dividend growth

Targets:

2017 - 2021 Plan

* Anchored from FY 2015

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NYSE: AWK

December 2017

Investor Relations Contacts

www.amwater.com 23

Ed Vallejo Vice President – Investor Relations Edward.Vallejo@amwater.com Ralph Jedlicka Director – Investor Relations Ralph.Jedlicka@amwater.com

Upcoming Events:

  • Dec 11th: 2018 Earnings Guidance Conference Call
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SLIDE 24

NYSE: AWK

December 2017

Appendix

www.amwater.com 24

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NYSE: AWK

December 2017

Annual Dividend Growth at or above the top

  • f long term EPS CAGR

Creating Customer and Shareholder Value

www.amwater.com 25

Delivering Shareholder Value

Adjusted Return on Equity(1)

Strong Cash Flow from Operations

(in billions)

Record level of Capital Investment in 2016

(in billions)

$1.4 $1.5 2015 2016 $1.2 $1.3 2015 2016

8.2% 7.1%

(1) Adjusted Return on Equity is a non-GAAP measure. Please see reconciliation table on slide 42. (2) The dividend normally paid in 1Q 2013 was accelerated and paid in late December 2012, to allow shareholders to take advantage of 2012 dividend tax rates.

$1.09 $1.21 $1.33 $1.47 2013 2014 2015 2016 2017 E

~ 10%

(2)

9.4% 9.6% 2015 2016

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NYSE: AWK

December 2017

We are an Industry Leader in Earnings and Dividend growth

www.amwater.com 26

  • Smooth Regulated Capital Deployment
  • Regulatory Diversity
  • Highly Fragmented Market
  • Decades of Needed Investment

Regulated Water

4.6% 9.3% 10.5% 0% 2% 4% 6% 8% 10% 12% DJUA Water Peers AWK

Industry Leading EPS Growth 2011-2016 CAGR(1)

4.6% 5.0% 10.2% 0% 2% 4% 6% 8% 10% 12% Water Peers DJUA AWK

Industry Leading Dividend Growth 2011-2016 CAGR

(2) (2) (2) (2)

Source: Bloomberg

(2)DJUA excludes outliers: AES, FE, EIX, NI, EXC. Water peers include: AWR, ARTNA, CTWS, CWT, MSEX, SJW, WTR, YORW. (1) 2011 – 2016, Diluted EPS from Continuing Operations (Adjusted EPS is a non-GAAP measure) reported by Bloomberg. AWK Adjusted Earnings Per Share is a non-GAAP measure. Please see reconciliation table

  • n slide 41.
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NYSE: AWK

December 2017

We have an elastic water & wastewater investment program, with multiple jurisdictions, which spreads our risk profile

www.amwater.com 27

Source: Bloomberg

(1) Water peers include: AWR, CTWS, CWT, WTR

American Water & Industry Average states served Capex as a percent of Book Capitalization

11.3% 12.9% 14.0% 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% American Water UTY Water Peers

Annual Capex / Book Capitalization

4 9 16 2 4 6 8 10 12 14 16 18 Water Peers UTY American Water

States Served

(1) (1)

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NYSE: AWK

December 2017

Our valuation is competitive due to our growth profile, while our daily trading float offers liquidity to investors

www.amwater.com 28

Source: Bloomberg

(1) Outliers excluded. Based on FY 2017 Estimated P/E. For American Water, long-term growth is based on management guidance at mid-point of 7-10% (2) Water peers include: AWR, CTWS, CWT, WTR

PEG Ratio (1) 30 Day Average Volume Value

(in million)

$2 $5 $6 $14 $60

CTWS CWT AWR WTR AWK

2.8 4.4 5.3

AWK UTY Water Peers (2)

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NYSE: AWK

December 2017

Strong Cash Flow from Operations

www.amwater.com 29

Strong Cash Flow from Operations Federal Net Operating Loss (NOL) Position Continues Through 2020

A denotes actual; E denotes estimated $0.0 $0.5 $1.0 $1.5 $2.0 2015 A 2016 A 2017 E 2018 E 2019 E 2020 E 2021 E Cash Flows from Operations $0.0 $0.5 $1.0 $1.5 $2.0 2015 A 2016 A 2017 E 2018 E 2019 E 2020 E 2021 E Federal NOL Balance

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NYSE: AWK

December 2017

Strong Balance Sheet

www.amwater.com 30

2 4 6 8 10 12 14 B B+ BB- BB BB+ BBB- BBB BBB+ A- A A+ AA- AA- AA+ AAA

Debt Maturity Schedule Credit Rating of Utility Companies in the S&P 500

Debt to Total Capital at $7.3 Billion Capex(1)

58% 58% 0% 10% 20% 30% 40% 50% 60% 70% 80% 2016 A 2021 E $574 $457 $166 $22 $479 2017 2018 2019 2020 2021

(1)Includes both fixed and short term debt

A denotes actual; E denotes estimated

AWK Rating

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NYSE: AWK

December 2017

How American Water grows Earnings: Rate of Return Regulation in the United States

www.amwater.com 31

Prudent Investment Drives Need for Rate Cases

Operating Expenses Taxes, Depr & Amortization WACC Establish Rate Base Allowed Return Allowed Return Revenue Requirement

Step 2 Step 1

+ + x

= =

American Water has experience in securing appropriate rates of return and promoting constructive regulatory frameworks

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December 2017

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Rates Effective since January 1, 2017

Date Effective Annualized Revenue Increases Effective Since January 1, 2017 Step Increases California 1/13/2017-2/2/2017 $5 $5 Infrastructure Charges West Virginia (DSIC) 1/1/2017 $2 Pennsylvania (DSIC - W) 1/1/2017 $1 Tennessee 3/14/2017 $2 Indiana 3/22/2017 $8 New Jersey (DSIC) WR15060724 6/1/2017 $10 $23 Rate Cases Illinois 1/1/2017 $25 (a) Iowa 3/27/2017 $4 (b) New York 6/1/2017 $4 (c) Virginia 4/1/2016 $5 (d) $38 Total $66

(a) The revenue amount received includes $25 million for water and wastewater operations, these amounts exclude the $10 million in QIP revenue previously allowed for a total approval of $35 million. (b) Iowa rates were increased on an interim basis, under bond and subject to refund, effective 5/9/2016 in the amount of $2 million on an annual basis. No refund is necessary and the effective date of new rates is March 27, 2017. Rate case expense totaling $1,257k will be amortized over three years and recovered through a rider, the $419k additional revenue is not included in the revenue amount received. (c) Total Rate award for this rate case was $21 million with increases of $3, $5, $5 and $8 million effective 6/1/2017, 4/1/2018, 4/1/2019 and 4/1/2020, respectively. (d) Rate Order effective May 24, 2017, implementing interim rates as of April 1, 2016 for the full amount of revenue request. Customers to receive credit for difference between interim and final approved rates. Included in revenue increase is $0.1k of non-jurisdictional revenues.

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NYSE: AWK

December 2017

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Rate Filings Awaiting Final Order

Rate Cases Filed Company Docket / Case Number Date Filed Revenue Increase ROE Requested Rate Base California Case No. A.16-07-002 7/1/2016 $32 (a) NA $494 Missouri Case No. WR-2017-0285 6/30/2017 $84 (b) 10.80% $1,345 New Jersey Case No. WR-17090985 9/15/2017 $129 10.80% $3,025 $245 $4,864 Infrastructure Charges Filed Missouri (ISRS) 8/29/2017 $6 (c) $47 New Jersey (DSIC) 10/13/2017 $4 $29 Virgina (WWISC) 10/31/2017 $1 $9 $11 $85 Rate Case and Infrastructue Settlements awaiting Regulatory Approval Pennsylvania Docket No. R-2017-2595853 4/28/2017 $62 (d) West Virginia (DSIC) 6/15/2017 $3 (e) $65 Total Awaiting Final Order: $321

(a) For this final application, Test Year 2018 revenue requirement request is $35 million. This excludes the step rate and attrition rate increase for 2019 and 2020 of $9 million and $8 million, respectively. The total revenue requirement request for the three year rate case cycle is $51 million. On October 10, 2016, the Company filed an update to our final general rate case application adjusting the request to $32 million of additional annualized revenues. It also includes increases in the escalation year 2019 and the attrition year 2020 of $9 million and $8 million, respectively. (b) The requested increase is $89 million, which includes the original $5 million from the pending ISRS. This amount is a requested increase of $69 million over the prior authorized revenues, which is the difference between the filed for $369 million revenue requirement and the previously authorized $295 million revenue requirement, less original $5 million of pending ISRS. (c) Missouri ISRS originally filed on May 15, 2017 was refiled on August 29, 2017 due to legislative changes. The revenue requirement is now $6 million on $47 million of rate base, instead of $5 million on $46 million of rate base, due to a normal true up process. (d) On October 16, 2017, a proposed settlement agreement was entered in to by our Pennsylvania subsidiary and the other parties to the proceeding, providing for additional annualized water and wastewater revenues of $62 million, subject to approval by the administrative law judges assigned to the case and the PaPUC. (e) On October 11, 2017, our West Virginia subsidiary filed a settlement agreement with the Public Service Commission (PSC) of West Virginia, whereby all parties to the proceeding have agreed to an infrastructure surcharge that would generate $3 million in additional annualized revenues, pending approval by the PSC.

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SLIDE 34

NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

34

Regulated Utilities: Rate Base & Authorized Return on Equity

Authorized Rate Base* $439,448 $883,386 $841,915 (b) $405,704 (b) $1,132,843 (b) Authorized ROE 9.99% (a) 9.79% 9.75% 9.70% (e) 9.75% (e) Authorized Equity 53.00% (a) 49.80% 41.55% (c) 47.36% (d) 50.04% (d) Effective Date of Rate Case 1/1/2015 (a) 1/1/2017 1/29/2015 8/28/2016 7/20 & 7/22/2016 Authorized Rate Base* $2,386,790 $275,463 $2,425,711 (b) $155,747 $529,212 Authorized ROE 9.75% 9.10% 10.25% (e) 9.25% 9.75% Authorized Equity 52.00% 46.00% 51.69% (d) 46.09% 45.84% Effective Date of Rate Case 9/21/2015 6/1/2017 1/1/2014 5/24/2017 (f) 2/25/2016 *Rate Base stated in $000s Notes: a) CA received D.15-04-007 on April 9, 2015. The decision, addressing the revenue requirement, is retroactive to 1/1/2015. CA has a separate Cost of Capital case which sets the rate of return outside of a general rate proceeding and is still under the decision issued July 12, 2012. The next Cost of Capital application, A.17-04-003 was filed April 3, 2017 with a projected effective date in 2018. b) The Rate Base listed is the Company's view of the Rate Base allowed in the case, the Rate Base was not disclosed in the Order or the applicable settlement agreement. c) Regulatory capital structure includes cost-free items or tax credit balances at the overall rate of return which lowers the equity percentage as an alternative to the common practice of deducting such items from rate base d) The equity ratio listed is the Company's view of the equity ratio allowed in the case, the actual equity ratio was not disclosed in the Order or the applicable settlement agreement. e) The ROE listed is the Company's view of the ROE allowed in the case, the ROE was not disclosed in the Order or the applicable settlement agreement. f) Interim rates were effective April 1, 2016 and received final Order May 24, 2017.

Last Rate Case Awarded - Largest Regulated Subsidiaries

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SLIDE 35

NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

35

State

  • No. of

Acquisitions Water Customers Wastewater Customers Total Customers California 3 6,802

  • 6,802

Illinois 5 2,448 2,306 4,754 Indiana 3 7,465

  • 7,465

Kentucky 1 610

  • 610

Pennsylvania 3

  • 25,062

25,062 Missouri 5 176 231 407 Total 20 17,501 27,599 45,100 Pending Acquisitions

Closed and Pending Acquisitions as of October 31, 2017

*This includes the McKeesport, PA acquisition, which represents 22,000 customers, due to bulk contracts. Connections to the system will be approximately 11,000. *

State

  • No. of

Acquisitions Water Customers Wastewater Customers Total Customers California 2 1,764

  • 1,764

Iowa 1 718

  • 718

Illinois 3 700 120 820 Missouri 2 500 395 895 New Jersey 1 11,212

  • 11,212

New York 4 360

  • 360

West Virginia 1 215

  • 215

Total 14 15,469 515 15,984 Closed Acquisitions

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NYSE: AWK

December 2017

NYSE: AWK www.amwater.com

36

Rate Base Calculation (1)

(1) An approximation of rate base, which includes Net Utility Plant not yet included in rate base pending rate case filings/outcomes

$8,958 $9,398 $9,987 $10,694 $11,023

FY 2013 FY 2014 FY 2015 FY 2016 As of 9/30/2017

As of 9/30/2017 $15,451 279 1,264 2,862 23 $4,428 TOTAL $11,023

Estimated Rate Base(1)

($ in millions) Net Utility Plant Less Advances for Construction

(1) An approximation of rate base, which includes Net Utility Plant not yet included in rate base pending rate case filings/outcomes.

CIAC – Contributions in Aid of Construction Net Deferred income taxes Deferred investment tax credits Sub Total Rate Base

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SLIDE 37

NYSE: AWK

December 2017

How O&M Efficiency Translates to Investment Growth

www.amwater.com 37 Saving $1 in opex vs investing $7 in capital at allowed ROE, keeps customer rates neutral and can create $0.34 in sustainable earnings A lower cost of debt means $7 of capital, instead of $6, is possible for every $1 of expense saved

a) Revenue Requirement 1.00 $ 1.00 $ Expenses O&M 0.96

  • $

Depreciation

  • 0.18

$

2

Interest Expense

  • 0.19

$

3

Property & General Taxes 0.04

1

0.08 $

4

b) Total Expenses 1.00 0.44 $ c) Operating Income (=a-b)

  • 0.56

$ d) Federal & State Income Taxes

  • 0.22

$

5

e) Net Income to Shareholder (=c-d)

  • $

0.34 $

6

1 Assumes 4% taxes on revenue (gross receipts e.g.) 2 Assumes 2.5% depreciation expense 3 Assumes 50% debt financing at 5.3% 4 Assumes property taxes on invested capital of 0.5% and revenue taxes of 4% 5 Assumes effective income tax rate of 39% 6 Assumes authorized ROE of 9.9% on 49.6% equity

$1 Expense Savings $7 Invested Capital

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SLIDE 38

NYSE: AWK

December 2017

Regulated Segment O&M Efficiency Ratio

www.amwater.com 38

*Calculation assumes purchased water revenues approximate purchased water expenses.

**Does not include the impact from discontinued operations resulting from the sale of the Company’s Terratec business in 2014.

Regulated Segment O&M Efficiency Ratio (A Non-GAAP Unaudited Number)

($ in millions)

Total Operations and Maintenance Expense $1,291 $1,330 $1,350 $1,504 Less: Operations and Maintenance Expense – Market Based Operations Operations and Maintenance Expense – Other (61) (56) (51) (44) Total Regulated Operations and Maintenance Expense $1,095 $1,130 $1,112 $1,176 Less: Regulated Purchased Water Expense 100 110 122 122 Allocation of non-O&M costs to Regulated O&M expense 29 35 39 30 Freedom Industries Chemical Spill in West Virginia

  • 10
  • Freedom Industries Binding Agreement in Principle
  • 65

Estimated impact of weather

  • 5

(2)

  • Adjusted Regulated Operations and

Maintenance Expense (a) $966 $980 $943 $959 Total Operating Revenues $2,555 $2,854 $3,011 $3,302 Less: Operating Revenues – Market Based Operations 295 307 355 451 Operating Revenues – Other (26) (17) (18) (20) Total Regulated Operating Revenues $2,286 $2,564 $2,674 $2,871 Less: Regulated Purchased Water expense* 100 110 122 122 Plus: Freedom Industries Chemical Spill in West Virginia

  • 1
  • Estimated impact of weather
  • (47)

17

  • Adjusted Regulated operating revenues (b)

$2,186 $2,407 $2,570 $2,749 Regulated O&M Efficiency Ratio (a)/(b) 44.2% 40.7% 36.7% 34.9% FY 2014 FY 2016 257 256 289 372 FY 2010 FY 2012

**

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NYSE: AWK

December 2017

Adjusted EPS from Continuing Operations

www.amwater.com 39

Diluted Earnings Per Common Share 2016 2015 2014 $2.62 $2.64 $2.35 Less:

  • ($0.04)

$2.62 $2.64 $2.39

  • $0.06

$0.36

  • ($0.14)
  • ($0.02)

Subtotal $0.22

  • $0.04

$2.84 $2.64 $2.43 Diluted earnings per share Adjusted diluted EPS from Continuing Operations (Non-GAAP) Loss from discontinued operations, net of tax Income from continuing Operations Add back Non-GAAP adjustment: Freedom Industries Chemical Spill in West Virginia Tax Impact Freedom Industries Binding Agreement in Principle

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SLIDE 40

NYSE: AWK

December 2017

Adjusted Return on Equity

www.amwater.com 40 2015 2016 Net Income

$476 $468

Adjustments: Freedom Industries Binding Agreement in Principle

65

Tax Impact

(26)

Adjusted Net Income from Continuing Operations $476 $507 Stockholders' equity

$5,049 $5,240

Adjustments: Freedom Industries Binding Agreement in Principle

65

Tax Impact

(26)

Adjusted Stockholders' Equity $5,049 $5,279 Adjusted Return on Equity 9.4% 9.6% For the Twelve Months Ended December 31