Introduction to New Waste Management Back Office System Stuart - PowerPoint PPT Presentation

Introduction to New Waste Management Back Office System Stuart Alford – Assistant Director (Operations)

Introduction • Part of the SRT review was to digitalise Waste &Horticultural Services • In October 2018 purchased the Bartec Collective System

Collective • Paperless system used for domestic waste collection services • Stage 1 – Domestic Waste / Garden Waste (went live 1 April 2019) • Stage 2 – Trade Waste

In Cab Units

In Cab Units

In Cab Units • Each vehicles has a unit • Crew confirm vehicle checks each morning • Work pack inc assisted collections • Mark street complete when complete each road • Exceptions against individual properties • Notifications of completed collections • Log onto other crew’s work if helping

Office View • Keep track of collection round progress • Keep track of collection vehicle locations • Reports of exceptions such as bins not out / contamination

Office

• Tracker version

Website Improvements • Bin Day Checker - https://www.gravesham.gov.uk/home/bins- and-recycling/bin-days/overview • Missed Bin Reporting - https://my.gravesham.gov.uk/service/WM_ __Report_a_missed_bin

Garden Waste • Change of collection days • New payment system • Streamlined process for new customers • How has it saved time/What used to happen?

Replacement Bin Deliveries • How has it saved time? – What used to happen • What happens now – Collates bin delivery requests – Places them into a route order – Delivery crew have in-cab unit to mark when replacement bins delivered

What next • Missed Bins • Notification emails • Trade Waste • Streets