Introduction to Human Computer Interaction Course on NPTEL, Spring - - PowerPoint PPT Presentation

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Introduction to Human Computer Interaction Course on NPTEL, Spring - - PowerPoint PPT Presentation

Introduction to Human Computer Interaction Course on NPTEL, Spring 2018 Week 6.1 Ponnurangam Kumaraguru (PK) Associate Professor ACM Distinguished & TEDx Speaker Linkedin/in/ponguru/ fb/ponnurangam.kumaraguru, @ponguru 1 Core


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Introduction to Human Computer Interaction

Course on NPTEL, Spring 2018

Week 6.1

Ponnurangam Kumaraguru (“PK”)

Associate Professor ACM Distinguished & TEDx Speaker Linkedin/in/ponguru/ fb/ponnurangam.kumaraguru, @ponguru

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Core Idea of Design Patterns

  • Adapting a good design solution from one or more

existing designs

www.cs.cmu.edu/~jasonh/publications/chi2002-Workshop-Patterns.pd f

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1

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  • What site is this?

– Logo in top-left corner denotes the site – Another logo at top-right to reinforce – Examples of SITE BRANDING (E1) 1

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  • What kind of site is this?

– Shopping cart icon – Tab row content & categories on left – Prices in content area

– UP-FRONT VALUE PROPOSITION (C2)

– Examples of PERSONAL E-COMMERCE (A1) 1

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  • What can I do here?

– Welcome for new visitors – Tab row / Search on top – “Categories” – Prices – Examples of OBVIOUS LINKS (K10) 1

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  • Most important info visible

without scrolling

  • ABOVE THE FOLD (I2)

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2

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  • What site am I at?

– Logo in upper-left reinforces brand, can click to go to home – Same font, layout, color scheme also reinforces – examples of SITE BRANDING (E1) 2

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  • Where am I in the site?

– “Home > Music” are LOCATION

BREAD CRUMBS (K6) – TAB ROW (K3) says “Music”

– Album cover, “Product Highlights”, and CD cover 2

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  • Can I trust these sellers?

– Who am I buying from? – Are they reputable? – What about shipping? 2

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  • The Fold

– Hmm, what’s below here? 2

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  • Impulse buy
  • PESONALIZED RECOMMENDATIONS

(G3)

  • About this album
  • Lots of unused space
  • Still more info below…

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  • Is this product any good?

– Editorial reviews – Customer reviews

– RECOMMENDATION COMMUNITY (G4)

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  • What site am I at?

– Logo in upper-left – Colors, layout, font – Examples of SITE BRANDING (E1) 3

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  • Where am I in the site?

– Last link clicked was “Buy!” – “Shopping Cart” and “Proceed to Checkout” reinforce that this is “the right page”

– SHOPPING CART (F3)

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  • Cross-selling

– Possibly a pleasant surprise – Impulse buy

– CROSS-SELLING & UP-SELLING (G2)

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  • What am I going to buy?

– Easy to remove – Easy to move to wishlist

  • How much will it cost?

– Shipping costs there, no nasty surprises

  • SHOPPING CART (F3)

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  • What can I do?

– “Proceed to Checkout” HIGH

VISIBILITY ACTION BUTTON (K5)

– Visually distinct – 3D, looks clickable – Repeated above and below the fold 3

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4

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  • What if I don’t have a User

ID?

  • What if I forgot my

password?

  • SIGN-IN/NEW ACCOUNT (H2)

4

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Advantages

❑Quickly prototype ❑Readily available designs ❑Users are tuned into the designs

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Dis-advantages

❑Curtails creativity ❑New designs may disturb users / bored with the same designs

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Reviewing 4 websites!

❑Amazon ❑Flipkart ❑Snapdeal ❑Facebook ❑Twitter ❑YouTube ❑TimesofIndia ❑Washingtonpost

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IDEO Video

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IDEO Video

❑Empathy ❑Fail fast ❑Process is the key not the problem or final outcome ❑Nobody is a subject matter expert ❑Learn it from real users ❑Diverse group members help

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Sketching & prototyping Video

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Sketching & prototyping Video

❑Empathy ❑Even Google starts with paper prototype ❑Simple drawing on a paper / post-it ❑Used in any stage of designing ❑Wireframe ❑More flesh out in paper will help the digital one ❑Visualize elevation in prototyping ❑Simulate interactions ❑Record the interactions and share ideas

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Digital prototyping Video

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Digital prototyping Video

❑No coding is necessary ❑Building models like architects create ❑Users get the feel of final product ❑Principle <-> Sketch ❑Features in principle. Transitions are made easy ❑Form tool

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Native prototyping Video

❑https://www.youtube.com/watch?v=lusOgox4xMI&t=342s

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Native prototyping Video

❑Writing code ❑Explore with technology ❑Extension of design / Code is the new playground ❑Laptop, Ipad, Phone, Watch, VR ❑Use prototype to tell the stories / ideas ❑Compelling story with data that you have

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Ponnurangam Kumaraguru (“PK”) Associate Professor Indraprastha Institute of Information Technology New Delhi – 110078 pk@iiitd.ac.in precog.iiitd.edu.in