Introducing LASAs new Safety & Quality Management System - - PowerPoint PPT Presentation

Introducing LASA’s new Safety & Quality Management System

Presenters: Jane Floyd – Principal Consultant Leading Age Care Services Walter Tran – Solutions Manager, Centro Assist

Thank you for joining us for this practical, interactive session demonstrating LASA’s new Safety & Quality Management System. We will demonstrate how the SQMS will:

• support your organisation transition to new standards
• safeguard your compliance to the new standards
• provide a better way to manage front line processes
• support best practice, consumer-centred care

Welcome!

• To support providers transition to new standards
• To guide providers in their policy and process

reviews and help them identify gaps

• To support providers create a single repository to

store and share policies & procedures with staff

• To move away from older system that use paper and

files on shared drives - to a real-time web-based system for easy access anywhere, anytime to policies and processes for staff, consumers and suppliers using multiple devices

Why the system was developed

• Selected a technology partner with experience in social

care sector

• Co-designed with residential and home care providers
• Gathered needs, wants and preferences
• Tested the system with end users to confirm:
• business requirements
• system design
• system functionality

How the system was developed

• 60+ policy and process proforma for every requirement in

the new standards Examples of policies you may not have:

• Antimicrobial stewardship
• Open disclosure
• Supporting consumer to exercise choice and take risks
• Diversity and cultural safety
• Management of high-impact or high-prevalence risks

Content features

• Use your own branding and “own” the system
• Accept the policies as they are, edit or delete them
• Upload additional policies and processes
• Create links directly to and from each policy/process
• Cloud based – 24/7 access to anyone registered
• Networked back ups
• Consumer and supplier access
• Plain language – we followed the KISS principle

System features

Let’s take a look at the system in real time

Phase 1: policies and process guidance (February 2019) Phase 2: create procedure flowcharts, upload and save additional policies and documents like videos, photos, registers (July 2019) Future releases … our vision:

• Dashboards
• Compliance audit tools
• Customer survey tools
• Evidence mapping
• Staff compliance reporting

Phased rollout

• One flat annual subscription fee with unlimited

users

• No installation costs – its cloud-based
• Cost is tiered based on organisation

size/revenue

• Cost is provided on application
• We’ve worked hard to make this system

affordable for smaller providers

Conclusion

LASA consultants can assist you with:

• In-house education sessions for staff and boards
• Gap analysis
• Pre-accreditation audits
• Organisational change and adoption management

Contact: quality@lasa.asn.au or 1300 111 636

Need help?

QUESTION TIME Questions? Comments? Concerns?

You can contact us at: quality@lasa.asn.au Or

1300 111 636

Leading Age Services Australia (LASA) is the national peak body representing all providers of age services across residential care, home care and retirement living.