Improving service delivery through security sector governance - - PowerPoint PPT Presentation
Design Thinking Workshop: Improving service delivery through security sector governance Session overview I. Introduction DCAF-ISSAT II. Introduction Protellus and Design Thinking III. Security and Justice challenges in Iraq IV. SSG/R and
Design Thinking Workshop: Improving service delivery through security sector governance
DCAF believes in the right to a peaceful, secure life safeguarded by accountable and effective security and justice institutions
by the Swiss government
staff
HQ in Geneva
member states
countries of
budget 2019
CHF
Parliamentary oversight
Strategy building, programme management, innovative methodologies, facilitating coordination, and navigating the politics around S&J processes.
Gender and security Police and law enforcement reform Defence reform and integrity building Civil society oversight Business and security Independent oversight institutions Border management Intelligence management Justice sector reform
Support national actors Support international actors Shape international policy
Improved security & justice provision for people
Knowledge Advising Technical expertise & capacity building
Design Thinking for Sustainability
(University of Innsbruck)
(HPI – School of Design Thinking)
all around Design Thinking and agile methods
workshops and interactive sessions
Kilian@protellus.de www.protellus.com Kilian Karg
at the Hasso-Plattner-Institute of Design Thinking (Potsdam, sister institute Standford d.school)
Too many smart people spent too much time being passive at high level events.
e.g. Social media campaigns and Board Games for preventing violent extremism amongst youths in boarder regions
We are taking the best from Design Thinking to unleash collective brainpower.
Pairing Up Empathize with your User Identify Needs and Focus Ideate Scenarios / Services Prototype own Projects Present and Discuss
Unleash Create Understand
Innovation as a boo
inabili lity
lity as a boo
t for
innovation
ccess for sustain inable le in innovati tions by user er-centeredness
Co-Creation
Developing with the user
Interdisciplinary Teams
Developing for the user
Live interaction In mind
If the user can‘t be present in person during the design process, we need a „persona“
by using well combined methods, tools and technologies
user centered design process
by greater depth of insights into local factors as well as reduced “blind spots”
by early stage testing, user feedback and iteration
Kilian Karg
(University of Innsbruck)
(HPI – School of Design Thinking) Protellus
all around Design Thinking and agile methods
workshops and interactive sessions Kilian@protellus.de www.protellus.com Kilian Karg
(decreased from 4 millions in 2016)
growth 4.8% (2019) - growth relying mainly on crude oil production
partial control of the Kurdish Regional Government
reliance on international support and foreign aid
the capacity of the Iraqi security forces
security and stability, providing services for the return of IDPs and employment opportunities
deadlock, delayed implementation of recovery and resilience activities, e. g. slow reconstruction program, problems in execution of public investment
been displaced for more than three years
institutions and services
minority groups
Weak Governance and Oversight of Security and Justice Institutions
especially in remote areas and to IDPs
marginalized groups
(IDPs) and humanitarian situation relief
Weak Effectiveness and Capacity of Security and Justice Institutions
Viola Csordas, Security Sector Reform Officer DCAF-ISSAT www.issat.dcaf.ch
Nicholas Taleb “An e”, 1 )
Fragility and violent conflict Robustenss/ Stability Anti-fragility/ Sustainable Peace
Ineffective and illegitimate security and justice services Effective and legitimate delivery security and justice services State security and justice actors as partners for service delivery Coping strategies Risk factors
Grievances Need for legitimate and inclusive service delivery Opportunities Need for effective service delivery
Risk of violent conflict
Security and justice institutions dominated by certain groups - perpetuating exclusive power dynamics and neglecting citizens’ needs Lack of capacity to provide security - insecurity hampering economic development Budget deficit because of disproportionate security spending or inefficient use of available resources- lack of budget for other government services Predatory behaviour of badly managed and disciplined security personnel towards population Lack of capacity to provide justice and enforce the rule of law – disputes need to be solved outside the official justice system Security and justice sector part of a shadow political economy, governed by corruption and illicit financial flows
Legitimacy/ inclusion Effectiveness
Reinforcing resilience and coping mechanisms within society such as community based conflict resolution and justice mechanisms or civic engagement Security and justice actors as partners for service delivery Security and justice actors strengthen the social contract and social cohesion
Legitimate stability SDG 16: Peace, justice and strong institutions
Legitimate security and justice institutions
Security and justice sector reinforcing pockets of resilience
Effective security and justice institutions
Governance Oversight Capacities for peace Management Capacity
Good Governance Oversight and accountability Capacity Management Legitimacy Effectiveness Justice Society Reinforcing pockets of resilience Capacities for peace Internal security External security Constitutions, legal reform, national security architecture, national strategies, coordination, sectoral strategies, institutional strategies, internal rules and regulations Internal oversight (discipline, codes of conduct, complaint mechanisms, reporting), external oversight (commissions, inquiries, reporting, audit) Performance management (work plans and results frameworks, performance appraisals, financial management), management processes (coordination, communication, planning) and structures Number, training and morale of staff, equipment, infrastructure Reconciliation, transitional justice, mediation, alternative dispute resolution, reintegration, civic engagement
Please sign up for our design thinking solutions lab Week of June 29th Plenary Session July 9th at 3pm CEST www.issat.dcaf.ch @issat_dcaf #SSR4peace