Human-Network Interaction: Building Bridges Between HCI and - - PowerPoint PPT Presentation
Human-Network Interaction: Building Bridges Between HCI and Networking Research W. Keith Edwards keith@cc.gatech.edu A few motivating facts... Although ~30 million US households had a home network by the end of 2005... [Parks Assoc.
keith@cc.gatech.edu
Although ~30 million US households had a home network by the end of 2005... [Parks Assoc. 2006]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at big box consumer electronics stores (20-30%) [Parks Assoc. 2002]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006] Only 5% of consumer electronics returns are due to actual technical failure [Accenture 2008]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006] Only 5% of consumer electronics returns are due to actual technical failure [Accenture 2008] Consumers cite technical complexity as the largest barrier to home networking [Jupiter 2002]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006] Only 5% of consumer electronics returns are due to actual technical failure [Accenture 2008] Consumers cite technical complexity as the largest barrier to home networking [Jupiter 2002] Half of all home users need help from others to set up a new device or service [Pew 2008]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006] Only 5% of consumer electronics returns are due to actual technical failure [Accenture 2008] Consumers cite technical complexity as the largest barrier to home networking [Jupiter 2002] Half of all home users need help from others to set up a new device or service [Pew 2002]
Although ~30 million US households had a home network by the end of 2005 [Parks Assoc. 2006] Home networking gear is the most returned item at consumer electronics stores (20-30%) [Parks Assoc. 2002] In 2006, a quarter
points were returned [Reuters 2006] Only 5% of consumer electronics returns are due to actual technical failure [Accenture 2008] Consumers cite technical complexity as the largest barrier to home networking [Jupiter 2002] Half of all home users need help from others to set up a new device or service [Pew 2002]
www.ratemynetworkdiagram.com
www.ratemynetworkdiagram.com
“If you want security, you must be prepared for inconvenience.” General B.W. Chidlaw
12 December 1954
activity (antivirus, host firewall, router firewall, ISPs)
This has let us get sloppy.
layer”?
for some functionality
are hard; hard things are nearly impossible
inhibited because of fundamental issues with the network:
an end.
Internet affords.
network. “We want the Internet. Unless you have something better.”
30% 7% 63%
Broadband Dialup No Internet
US Internet Adoption, April 2009 Source: Pew
“The Work to Make a Home Network Work,” ECSCW 2005 “Reflecting on the Invisible: Understanding End-User Perceptions of Ubiquitous Computing” [Ubicomp 2008]
“The Work to Make a Home Network Work,” ECSCW 2005 “More than meets the eye: transforming the user experience of home network management,” DIS 2008
“At Home with Ubiquitous Computing: Seven Challenges” [Ubicomp 2001] “The Ins and Outs of Home Networking: The Case for Useful and Usable Domestic Networking” [TOCHI 2009]
Popular Science March 1922
“Home Networking and HCI: What Hath God Wrought?” [CHI 2007] “How Smart Homes Learn: The Evolution of the Networked Home and Household” [Ubicomp 2007]
blinky light user interfaces
routines in the household that impact the network
value systems, conferences, ...
the right tools to allow it to sufficiently integrate with the other
“Moving Toward the Middle: The Case Against the End-to-End Argument in Home Networking,” [HotNets, 2007]
metaphor for networking?
require support from the network in order to do it well.
Children's Room Guest Room
Welcome to Eden
Living Room Network Center
Server Badges Internet Speed Badges Restriction Badges Help Badges
The Internet
Internet Sites Devices Faster Slower Web Server File Share
!
Smart Guide " Home Net Doctor
Erika's Laptop Living Room PC Show Net Status Show TopologyInternet
A new device has been detected Type: Windows PC Last Seen: 6/1/2009 Drag to home to add it to your network, or click to remove it.
“Eden: Supporting Home Network Management Through Interactive Visual Tools,” UIST 2010
with computer networks?
Tony Tang
Man
Mystery
Erika Poole Marshini Chetty Jeonghwa Yang Ken Calvert Beki Grinter Nick Feamster
postdoc working on home networking stuff at Georgia T ech?
measurement, good Linux skills, and enthusiasm for working with HCI people a plus