Human Factors Emily Winter [1], David in the Study of Bowes [1], - PowerPoint PPT Presentation

Human Factors Emily Winter [1], David in the Study of Bowes [1], Steve Counsell [2], Tracy Hall Automatic [1], Saemundur Haraldsson [3] , Vesna Nowack [4] and John Software Repair Woodward [4] [1] Lancaster University; [2] Brunel University; [3] Stirling University; [4] Queen Mary, University of London

• Software engineering – socio- technical activity Why human • Steve Easterbrook et al. (2008): 'We factors? need to investigate not just the tools and processes [software engineers] use, but also the social and cognitive processes surrounding them. This requires the study of human activities'

• Usability does not necessarily Future equate to usefulness directions 1: • Other important themes, e.g. Beyond software developers’ job usability satisfaction

• Shift from fixed point in time studies to longitudinal studies Future • E.g. studies before a tool’s directions 2: introduction; in the early stages of its use; and after it has been used Longitudinal for some time studies • Allows for greater interaction between researchers and industry

• Shift from surveys and controlled experiments to a wider range of methods Future directions 3: • Ethnographic research- how tools Diversity of are used in situ research • Focus groups – considering social methods norms and conventions • Design thinking techniques