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Reliable and Responsive Service During Times of Change
Technology, Efficiency, and The Operator
Daniel O’Sullivan Water Resource Recovery Operator Buffalo,New York
Current issues • O ver 50% of water professionals eligible to retire within three to five years. Not enough qualified people to fill positions • Not enough time for complete knowledge transfer • • Operator time stretched too thin
Operator Turnover
Does This Make Sense ?
WHY!?
Example 1 In field changes/real time data Old style vs. Technology increasing efficiency
Example 2 Data recording and Reporting Old Reporting and data storage Is there a better way?
Example 3 Old equipment Is equipment holding us back ? Will our facilities need an overhaul?
Transformation
Water Resources Project Manager and Principal Engineer Columbus, Ohio Katie’s Info Here
What is the cost of no action? - Loss of knowledge - Wasted energy - Employees stretched too thin - Reacting instead of planning - Less attractive to potential candidates
Talk to your Operators!
PLC: Programmable Logic Controller Automation Instruments: flow meters, level indicators, pH meters, VFDs SCADA: Supervisory Control and Data Acquisition HMI: Human Machine Interface
Digitizing Data Minimize knowledge loss resulting from staff retirement.
Digitizing Data Easier access to ● information Better record keeping ● ● Automated maintenance reminders ● Facilitate employee training ● Automated reporting
A more-efficient, less stressful workplace and streamlined training is more attractive to the next generation!
Overcoming Costs
Consider “Hidden” Savings Decrease labor effort ● ● Target values closer to permit limits with lower risk Generator peak shaving ● ● Optimize chemical usage More engaged employees ● A more attractive workplace for the next generation ●
Bruce Weckworth Water Quality Supervising Specialist Virginia Beach, Virginia
Emerging Technology and its Benefits A Case Study Array of Things Introductory Video( https://youtu.be/BHrsllHJHeo)
The Evolution of Wireless TABLE 1 (raconteur, 2019)
Future Outlook Smart Sensor + 5G Wireless = Big Data Figure1 (Medium, 2018)
What is Big Data? Figure 2 (Simsrecycling, 2019) Figure 3 Liang, 2014
Artificial Intelligence (AI) AI requires data for input • • Learning Phase Uses data to learn just like ▪ humans do. Correlates data to known ▪ outputs and adjusts over time • Operational Phase Uses new data to find patterns ▪ and determine best approach How is this different from current • technology? Rule based vs. Learned based ▪ algorithms Figure 4 (Chen, 2018)
Augmented Reality Augmented Operation Centers Training and Working with Augmented Reality Figure 5 (Williams, 2014) More Than Reality (https://youtu.be/9aPo6- imjTs)
3D printing Advantages of 3D Printing Increased Speed • • Increased Efficiency Lower Cost • Increased Complexity of Parts • • Customization Ease of Access • • Increased Sustainability Figure 6 (Redwood, 2019) Figure 7 (Makerbot, 2019)
The Operator in the Not-So-Distant Future With increase in automation and technology there will be a change in the type or classification of workers at water/wastewater facilities. This will affect transfer of knowledge • What will the future employee or • operator look like? Figure 10 (Dvorkin, 2017) Figure 8 (HRSD, 2019) Figure 9 (workintelligent, 2019)
Additional Tech to Consider • Miniaturization of treatment plants means smaller footprint Future of wastewater is power and profits • Robotics will increase efficiency, but at what cost? • Cloud Computing • • Better decentralized systems Complete digitization of reports •
References Dvorkin, M. (2017, June 20). Jobs Involving Routine Tasks Aren't Growing. Retrieved from https://www.stlouisfed.org/on-the-economy/2016/january/jobs-involving-routine-tasks-arent- growing
Questions?
Reliable and Responsive Service During Times of Change Nadine Matt Wooten Paige Peters John Chris Roberts Yulyan Arias Guy Voss Robertson Environmental PhD Student, McGettigan Operations Environmental Business Line Wastewater Program CEO and Project Manager Manager at City Engineer at Manger at Treatment Manager SD1 of Founder of at Greeley and of Tacoma Carollo Kiewit Operator at NKY Rapid Radicals Hansen Engineers Veolia
Why Katrina? • Katrina is the definition of crisis • Devastating hurricane • Life threatening and massive damage • Large human and infrastructure impact
Setting the Stage: Hurricane Katrina Made landfall in Louisiana on August 29, 2005 • Generated a 28-foot storm surge and 55-foot waves • Caused widespread catastrophic damage and the loss of more than • 1,500 lives Flooded approx. 80% of New Orleans • Sparked a national level review on crisis management planning for • disasters
Overview of New Orleans Flood Protection System Below sea level 1. Lake Borgne Surge Barrier 2. Bayou Bienvenue Sector Gate 3. Bayou Dupre Sector Gate 4. Seabrook Floodgate Complex 5. Caernarvon Sector Gate 6. Levees, Floodwalls and Floodgates 7. Mississippi River and Tributaries Levee System Source: www.floodauthority.org
Interview Key Players Robert Turner Gerard Gillen Derek Boese General Superintendent Operations Director Chief Administrative Officer S&W Board of New Orleans Flood Protection Authority Flood Protection Authority Oversees all aspects of field Ensures hurricane related Oversees human resources operations, including water infrastructure/flood and budgetary administrative treatment and distribution, protection features are in duties. Prior Chief of Staff of sewer treatment and working order and will Army Corps of Engineers. collection, and drainage. perform as designed.
Disaster Management Key Take-a-ways Phases of Disaster Management 1. Preparation and Planning 2. Communication 3. Post Recovery (Hurricane Katrina) Identify Lessons Learned • Act on the Lessons Learned •
Preparedness Culture Explicit organization • commitment Starts at the top ▪ Develop the culture • Avoid complacency ▪ • Support the culture with tools and tactics (source: AWWA M19) • Evaluate the strength/health Content adapted from AWWA M19 of the culture
Develop and Maintain an Emergency Response Plan Understand the past • Plans, models, storm events, ▪ systems, communication • Adjust accordingly Model updates, climate ▪ change, system upgrades (source: AWWA M19)
Build and Leverage Relationships • Internal team Experience, expertise, ▪ trust Team building ▪ External stakeholders • Regional component, ▪ avoid political boundaries
Training and Exercise Do NOT “Shelf the Plan” (source: AWWA M19)
Interview with Robert Turner • Video Clip
Communication: Planning Communicate between regional • and local utilities • Practice to avoid complacency and to anticipate potential obstacles Increase redundancy • • Use local innovations for communication technology Public outreach is key for • preparedness
Communication: During an Event Trust your team and response • partners to perform their best • Murphy’s Law is real • Real-time data collection is valuable for decision- making, but so is making timely decisions • Utilize network of reliable contacts for rapid information dissemination
Interview with Derek Boese • Video Clip
Post Crisis- General Guidance Continue Coordination with response partners to obtain funding, equipment, etc. Continue Communication with customers regarding recovery efforts Your Facilities: Complete damage assessments ▪ Permanent repairs, replace depleted supplies ▪ and return to normal services Documentation and Reporting Compile damage assessment ▪ Explore funding opportunities ▪ Develop an after action report ▪ Identify Mitigation and long-term adaptation measures Adapted from EPA’s Incident Action Checklist
Post Crisis Lessons Learned from Katrina
Interview with Gerard Gillen • Video Clip
New Orleans Flood Protection System (post Katrina photos) IHNC-Lake Borgne Surge Barrier IHNC-Lake Borgne Surge Barrier (aerial view) Caernarvon Floodgate PCCP at 17th Street Canal
New Orleans Flood Protection System (post Katrina photos) Source: www.floodauthority.org Flood Wall Flood Wall
New Orleans Flood Protection System (post Katrina photos cont.) Bay Bayou Dup Dupre Secto tor r Ga Gate te Bay Bayou Bi Bienvenue Lift ft Ga Gate te Seabrook Floodgate te Bay Bayou Bi Bienvenue Secto tor r Ga Gate te
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