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How to Participate Today Audio Modes Listen using Mic & - - PowerPoint PPT Presentation

How to Participate Today Audio Modes Listen using Mic & Speakers Or, select Use Telephone and dial the conference (please remember long distance phone charges apply). Submit your questions using the Questions


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How to Participate Today

  • Audio Modes
  • Listen using Mic & Speakers
  • Or, select “Use Telephone”

and dial the conference (please remember long distance phone charges apply).

  • Submit your questions using the

Questions pane.

  • A recording will be available

for replay shortly after this webcast.

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Reliable and Responsive Service During Times of Change

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Technology, Efficiency, and The Operator

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Daniel O’Sullivan

Water Resource Recovery Operator

Buffalo,New York

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Current issues

  • Over 50% of water professionals eligible to retire within three to five years.
  • Not enough qualified people to fill positions
  • Not enough time for complete knowledge transfer
  • Operator time stretched too thin
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Operator Turnover

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Does This Make

Sense ?

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WHY!?

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Example 1

In field changes/real time data

Old style vs. Technology increasing efficiency

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Old Reporting and data storage

Example 2

Data recording and Reporting

Is there a better way?

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Is equipment holding us back ?

Example 3

Old equipment

Will our facilities need an overhaul?

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Transformation

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Katie’s Info Here

Water Resources Project Manager and Principal Engineer

Columbus, Ohio

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What is the cost of no action?

  • Loss of knowledge
  • Wasted energy
  • Employees stretched too thin
  • Reacting instead of planning
  • Less attractive to potential candidates
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Talk to your Operators!

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Automation

PLC: Programmable Logic Controller SCADA: Supervisory Control and Data Acquisition HMI: Human Machine Interface Instruments: flow meters, level indicators, pH meters, VFDs

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Digitizing Data

Minimize knowledge loss resulting from staff retirement.

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Digitizing Data

  • Easier access to

information

  • Better record keeping
  • Automated

maintenance reminders

  • Facilitate employee

training

  • Automated reporting
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A more-efficient, less stressful workplace and streamlined training is more attractive to the next generation!

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Overcoming Costs

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Consider “Hidden” Savings

  • Decrease labor effort
  • Target values closer to permit limits with lower risk
  • Generator peak shaving
  • Optimize chemical usage
  • More engaged employees
  • A more attractive workplace for the next generation
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Bruce Weckworth

Water Quality Supervising Specialist

Virginia Beach, Virginia

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Emerging Technology and its Benefits

A Case Study

Array of Things Introductory Video(https://youtu.be/BHrsllHJHeo)
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The Evolution of Wireless

TABLE 1 (raconteur, 2019)
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Future Outlook

Smart Sensor + 5G Wireless = Big Data

Figure1 (Medium, 2018)
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What is Big Data?

Figure 2 (Simsrecycling, 2019) Figure 3 Liang, 2014
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Artificial Intelligence (AI)

  • AI requires data for input
  • Learning Phase

▪ Uses data to learn just like humans do. ▪ Correlates data to known

  • utputs and adjusts over time
  • Operational Phase

▪ Uses new data to find patterns and determine best approach

  • How is this different from current

technology? ▪ Rule based vs. Learned based algorithms

Figure 4 (Chen, 2018)
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Augmented Reality

Augmented Operation Centers Training and Working with Augmented Reality

Figure 5 (Williams, 2014) More Than Reality (https://youtu.be/9aPo6- imjTs)
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3D printing

Advantages of 3D Printing

  • Increased Speed
  • Increased Efficiency
  • Lower Cost
  • Increased Complexity of Parts
  • Customization
  • Ease of Access
  • Increased Sustainability
Figure 6 (Redwood, 2019) Figure 7 (Makerbot, 2019)
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The Operator in the Not-So-Distant Future

With increase in automation and technology there will be a change in the type or classification of workers at water/wastewater facilities.

  • This will affect transfer of knowledge
  • What will the future employee or
  • perator look like?
Figure 10 (Dvorkin, 2017) Figure 9 (workintelligent, 2019) Figure 8 (HRSD, 2019)
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Additional Tech to Consider

  • Miniaturization of treatment plants means smaller

footprint

  • Future of wastewater is power and profits
  • Robotics will increase efficiency, but at what cost?
  • Cloud Computing
  • Better decentralized systems
  • Complete digitization of reports
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References

Dvorkin, M. (2017, June 20). Jobs Involving Routine Tasks Aren't Growing. Retrieved from https://www.stlouisfed.org/on-the-economy/2016/january/jobs-involving-routine-tasks-arent- growing
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Questions?

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Reliable and Responsive Service During Times of Change

Matt Wooten Environmental Program Manager SD1 of NKY Yulyan Arias Environmental Engineer at Carollo Engineers Paige Peters PhD Student, CEO and Founder of Rapid Radicals Chris Roberts Operations Manager at City
  • f Tacoma
Nadine Robertson Wastewater Treatment Operator at Veolia John McGettigan Project Manager at Greeley and Hansen Guy Voss Business Line Manger at Kiewit
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Why Katrina?

  • Katrina is the

definition of crisis

  • Devastating hurricane
  • Life threatening and

massive damage

  • Large human and

infrastructure impact

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Setting the Stage: Hurricane Katrina

  • Made landfall in Louisiana on August 29, 2005
  • Generated a 28-foot storm surge and 55-foot waves
  • Caused widespread catastrophic damage and the loss of more than

1,500 lives

  • Flooded approx. 80% of New Orleans
  • Sparked a national level review on crisis management planning for

disasters

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Overview of New Orleans Flood Protection System

1. Lake Borgne Surge Barrier 2. Bayou Bienvenue Sector Gate 3. Bayou Dupre Sector Gate 4. Seabrook Floodgate Complex 5. Caernarvon Sector Gate 6. Levees, Floodwalls and Floodgates 7. Mississippi River and Tributaries Levee System

Below sea level

Source: www.floodauthority.org
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Interview Key Players

Robert Turner General Superintendent S&W Board of New Orleans Oversees all aspects of field

  • perations, including water

treatment and distribution, sewer treatment and collection, and drainage. Gerard Gillen Operations Director Flood Protection Authority Ensures hurricane related infrastructure/flood protection features are in working order and will perform as designed. Derek Boese Chief Administrative Officer Flood Protection Authority Oversees human resources and budgetary administrative

  • duties. Prior Chief of Staff of

Army Corps of Engineers.

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Key Take-a-ways

  • 1. Preparation and

Planning

  • 2. Communication
  • 3. Post Recovery (Hurricane

Katrina)

  • Identify Lessons Learned
  • Act on the Lessons Learned

Disaster Management

Phases of Disaster Management

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Preparedness Culture

Content adapted from AWWA M19
  • Explicit organization

commitment

Starts at the top

  • Develop the culture

Avoid complacency

  • Support the culture with

tools and tactics

  • Evaluate the strength/health
  • f the culture
(source: AWWA M19)
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Develop and Maintain an Emergency Response Plan

  • Understand the past

Plans, models, storm events, systems, communication

  • Adjust accordingly

Model updates, climate change, system upgrades

(source: AWWA M19)
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Build and Leverage Relationships

  • Internal team

Experience, expertise, trust

Team building

  • External stakeholders

Regional component, avoid political boundaries

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Training and Exercise

(source: AWWA M19)

Do NOT “Shelf the Plan”

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Interview with Robert Turner

  • Video Clip
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Communication: Planning

  • Communicate between regional

and local utilities

  • Practice to avoid complacency

and to anticipate potential

  • bstacles
  • Increase redundancy
  • Use local innovations for

communication technology

  • Public outreach is key for

preparedness

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Communication: During an Event

  • Trust your team and response

partners to perform their best

  • Murphy’s Law is real
  • Real-time data collection is

valuable for decision- making, but so is making timely decisions

  • Utilize network of reliable

contacts for rapid information dissemination

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Interview with Derek Boese

  • Video Clip
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Post Crisis- General Guidance

Continue Coordination with response partners to

  • btain funding, equipment, etc.

Continue Communication with customers regarding recovery efforts Your Facilities:

Complete damage assessments

Permanent repairs, replace depleted supplies and return to normal services Documentation and Reporting

Compile damage assessment

Explore funding opportunities

Develop an after action report Identify Mitigation and long-term adaptation measures

Adapted from EPA’s Incident Action Checklist
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Post Crisis Lessons Learned from Katrina

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Interview with Gerard Gillen

  • Video Clip
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New Orleans Flood Protection System (post Katrina photos)

IHNC-Lake Borgne Surge Barrier (aerial view)

IHNC-Lake Borgne Surge Barrier

PCCP at 17th Street Canal Caernarvon Floodgate

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New Orleans Flood Protection System (post Katrina photos)

Flood Wall Flood Wall Source: www.floodauthority.org
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New Orleans Flood Protection System (post Katrina photos cont.)

Bay Bayou Dup Dupre Secto tor r Ga Gate te Seabrook Floodgate te Bay Bayou Bi Bienvenue Secto tor r Ga Gate te Bay Bayou Bi Bienvenue Lift ft Ga Gate te

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Recap Summary

An improved understanding of the intricacies involved in disaster planning and the phases of disaster.

The Importance of:

  • Preparation and Planning
  • Communication
  • Post Recovery
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QUESTIONS?

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Additional Resources

  • EPA Emergency Responses for Drinking Water and Wastewater

Utilities

www.epa.gov/waterutilityresponse

  • Water and Wastewater Agency Response Networks (WARN)

www.epa.gov/waterutilityresponse/mutual-aid-and-assistance-drinking- water-and-wastewater-utilities#1

  • M19 Emergency Planning for Water and Wastewater Utilities, 5th

Edition

  • Handling Crisis Communications in The Instant Information Age,

WEF Webcast, 2019

  • www.floodprotection.org
  • www.swbno.org