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The art of optimization. The art of optimization. How to boost efficiency in ATM Cash Management: with automated reconciliation April 18th, 2018 Intr troduc oducti tion on of Sautn tner r & Par Partne tner The art of optimization.


  1. The art of optimization. The art of optimization. How to boost efficiency in ATM Cash Management: with automated reconciliation April 18th, 2018

  2. Intr troduc oducti tion on of Sautn tner r & Par Partne tner The art of optimization. • Since the introduction of the Euro, Sautner & Partner has been optimising cash logistic processes for central banks, CIT companies and other stakeholders of the industry. • Today the company is market leader in Austria in – ATM cash management and – tracking&tracing solutions for the CIT industry • and is delivering cash logistic standard software to customers esp. in Europe. ICCOS 2018 - Automatic reconciliation, April 18th, 2018 2 (c) Sautner&Partner GmbH, CONFIDENTIAL

  3. 360 360° ATM TM Cost t Opti timisa isation tion – Major or tools The art of optimization. Automatic Cash monitoring, Reconciliation Demand forecasting, Order planning Minimise management effort 360 ° Cost Optimise costs of • transport Optimisation • cash availability • outgoing cash and residual cash • Interest Minimise management effort Status monitoring, Coordination of FLM/SLM Reducing machine downtime and automating incident management ICCOS 2018 - Automatic reconciliation, April 18th, 2018 3 (c) Sautner&Partner GmbH, CONFIDENTIAL

  4. ATM TM Reconcili iliation tion The art of optimization. • Reconciliation is a time intensive and difficult process with a lot of information needed especially in situations of discrepancy • Reconciliation of ATMs is important to get – accurate accounting and reporting – detect fraud – refund cash in case of technical machine problems • Different methods of reconciliation – Cash reconciliation • Compares counting results of residual cash to balance-data of last ATM-replenishment – Account reconciliation • Balances bank account of the ATM ICCOS 2018 - Automatic reconciliation, April 18th, 2018 4 (c) Sautner&Partner GmbH, CONFIDENTIAL

  5. ATM TM cash sh su supply y and re replenis nishme hment nt process ss The art of optimization. • No uniform standard of replenish- Cash ment processes exist. There are demand forecasting three main processes – cassette swap Sourcing, Reconcilia- preparation – cash swap and tion of cash – cash add / top-up • Who will be responsible for replenishment? – the bank employees, Processing of residual Transport – the cash-in-transit company (CIT) cash – the merchant Replenish- ment ICCOS 2018 - Automatic reconciliation, April 18th, 2018 5 (c) Sautner&Partner GmbH, CONFIDENTIAL

  6. Situ tuati tion on in Austr tria The art of optimization. • Geldservice Austria (GSA) manages approx. 5.000 ATMs and CRS for more than 95% of Austrian commercial banks • It is common practise by Austrian banks to use several accounts for a machine especially for cash recyclers – coins and banknotes – deposits, recycling and withdrawal – retracts and falsifications • Different accounting logic and ruleset(s) for each bank – Accounting time, usage of accounts, accounting of foreign customers • Most banks request – Account reconciliation (instead of cash reconciliation) ICCOS 2018 - Automatic reconciliation, April 18th, 2018 6 (c) Sautner&Partner GmbH, CONFIDENTIAL

  7. ATM TM cash sh su supply y and re replenis nishme hment nt process ss The art of optimization. • Focusing on the following process Cash – Cash Center (GSA) will be responsible for cash demand forecasting management, cash processing and reconciliation – CIT company will be responsible for transport and Sourcing, Reconcilia- replenishment preparation tion of cash – Cash swap procedure will be used Cash Center (GSA) Processing of residual Transport cash CIT Company Replenish- ment ICCOS 2018 - Automatic reconciliation, April 18th, 2018 7 (c) Sautner&Partner GmbH, CONFIDENTIAL

  8. Reconci ciliat liation ion process ss The art of optimization. ICCOS 2018 - Automatic reconciliation, April 18th, 2018 8 (c) Sautner&Partner GmbH, CONFIDENTIAL

  9. Data needed ed for r account t re reconcili iliati ation on The art of optimization. Balance calculated by the ATM at time of replenishment (by denomination, including retracts) Residual cash/cash Recent reconciliation returned and counted history Account balance at Electronic log of ATM RECONCILI- time of replenishment or ATM event history ATION Account statements Cash in Transit (eg. MT940) Transactions, which have not been accounted ICCOS 2018 - Automatic reconciliation, April 18th, 2018 9 (c) Sautner&Partner GmbH, CONFIDENTIAL

  10. Ove vervi view ew of of re reconcili iliatio tions ns The art of optimization. • All reconciliations will be listed in an overview and • can be approved • can be displayed and edited ICCOS 2018 - Automatic reconciliation, April 18th, 2018 10 (c) Sautner&Partner GmbH, CONFIDENTIAL

  11. Reconci ciliat liation ion details ls The art of optimization. One tab for each account ICCOS 2018 - Automatic reconciliation, April 18th, 2018 11 (c) Sautner&Partner GmbH, CONFIDENTIAL

  12. Benef efit its s of automati atic re reconci ciliat liation ion The art of optimization. • With an automated reconciliation costs can be significantly reduced • Automation reduces overall working time substantially • Even complex machines like cash recyclers with several accounts can be reconciled with ease • 65% of automatic reconciliations result in no discrepancy and require no further processing or editing • Efficiency improve for (remaining) manual reconciliation is a major benefit: – All important data are available in the reconciliation details screen – Reports and account rebooking orders can be sent easily to accounting banks ICCOS 2018 - Automatic reconciliation, April 18th, 2018 12 (c) Sautner&Partner GmbH, CONFIDENTIAL

  13. Questi tions? ons? The art of optimization. ICCOS 2018 - Automatic reconciliation, April 18th, 2018 13 (c) Sautner&Partner GmbH, CONFIDENTIAL

  14. Sautn tner&Par er&Partner tner Contact ct inform ormati ation on The art of optimization. Sautner&Partner GmbH Johannes Sautner Koestlergasse 1 1060 Wien / Austria Johannes.sautner@sautner.co.at Phone: +43 1 315 39 79 Mobile: +43 664 3074908 www.sautner.co.at ICCOS 2018 - Automatic reconciliation, April 18th, 2018 14 (c) Sautner&Partner GmbH, CONFIDENTIAL

  15. The art of optimization. The art of optimization. The art of optimization.

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