How Might We? An Introduction to Human-Centered Design Human- - - PowerPoint PPT Presentation

how might we an introduction to human centered design
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How Might We? An Introduction to Human-Centered Design Human- - - PowerPoint PPT Presentation

How Might We? An Introduction to Human-Centered Design Human- Design Centered Thinking Design At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the


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How Might We…? An Introduction to Human-Centered Design

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Human- Centered Design

Design Thinking

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At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user.

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At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user.

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At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user.

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Traditional Forms of Problem-Solving

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At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user.

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Stanford d.school Luma Institute

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Motiv Strategies’ Design Thinking Approach

Increase empathy Reduce ambiguity Increase potential solutions Reduce complexity Increase scale

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zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA Increase empathy Reduce ambiguity Increase potential solutions Reduce complexity Increase scale

Motiv Strategies’ Design Thinking Approach

Empathy Research Analysis Interviews Focus groups Shadowing Storytelling Synthesis Frameworks Personas Journey maps Segmentation Insights Brainstorm Sketching Association Inspiration Context Prototyping User testing Sketching Wireframes Storyboarding Roleplaying Usability Co-creation Scaling Piloting Culture Leadership

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At its heart, design thinking is a human- centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user.

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Design Thinking

Empathy Open Minded

Collaborative

Adaptive

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MINDSET: EMPATHY

https://www.youtube.com/watch?v=G9jC1ThqTNo Begin at 6:24 and end at 10:17.

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OTHER MINDSETS

Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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MINDSET

Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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What are these people doing? How are they doing it? Why are they doing it?

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Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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MINDSET

Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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Bubble Exercise

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30 25 20 15 10 5

Bubble Exercise

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Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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MINDSET

Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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YOUR TASK: BUILD A COMMUNITY SPACE

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Designing for Veterans: A Toolkit for Human-Centered Design October 2015

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Doug Dietz & GE’s MRI Machine

GE Healthcare

  • penideo.com
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Doug Dietz & GE’s MRI Machine

https://www.youtube.com/watch?v=jajduxPD6H4 Play video from 13:06 to 16:01.

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CSIU’S WATCH Project

  • PROBLEM
  • INSIGHTS
  • PROTOTYPES
  • THOUGHTS ON THE PROCESS
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Resources

Creating Solutions Together: Design Thinking, The Office of Family Assistance, and 3 Grantees http://www.acf.hhs.gov/programs/ofa/resource/creating-solutions-together- design-thinking-ofa-and-3-grantees Designing for Veterans: A Toolkit for Human-Centered Design https://www.vets.gov/playbook/downloads/vaci-project-toolkit.pdf Doug Dietz’s TEDx Talk on Transforming Healthcare for Children and Their Families https://www.youtube.com/watch?v=jajduxPD6H4 HPOG Program’s Website http://www.acf.hhs.gov/programs/ofa/programs/hpog Using the World Café to Improve Instructor Engagement: A Guide for Health Profession Opportunity Grants Programs http://www.acf.hhs.gov/programs/ofa/resource/using-the-world-cafe-to- improve-instructor-engagement-a-guide-for-health-profession-opportunity- grants-programs

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Q & A