Hosted PBX What Is It? What Features Does It Have? How Will It - - PowerPoint PPT Presentation
Hosted PBX What Is It? What Features Does It Have? How Will It Help My Business? Hosted PBX Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It lowers your costs , helps employees
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Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It lowers your costs, helps employees communicate better , and ensures a worry- free phone experience that keeps you focused on sales.
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Each User Gets:
Each Customer (Company) Gets:
Optional (monthly):
(one lobby phone can be purchased for every three lines )
One Flat rate per user/month gets the customer THE WHOLE PHONE SYSTEM
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With Hosted PBX, These Problems Go Away…
10.Upgrade charges
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Simplify management & scaling with a
powerful intuitive web-based Control
and manage features with a few clicks.
Cut capital, maintenance & long distance costs by over 50% with flat
per-user monthly rates
Streamline management and support.
Get all your cloud services from one provider
Communicate more effectively
with rich features, conferencing & mobility
Eliminate worries with
free rapid
superior live partner support and the highest levels of reliability
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Nobody answers Stuck on hold Routed to wrong person Sent to voicemail Sale is made Your phone system shouldn’t just connect your calls.
Its true purpose: to improve the odds that those calls become sales.
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High Quality, Feature Rich System
Easy to Buy
Designed for Business
included
Inexpensive to Install and Maintain
users and admin Reliable, Scalable, Brandable
No cancellation fees
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Voicemail
All of these important business features come standard:
Auto Attendant
Voicemail Features
messages
password
Listen to, forward, download voicemail
email.
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phones at the same time
through individual web portal
and office phone at the same time
Greets callers and directs them to the right person, department or information 24 hours/day
and branched menus for day and night
menus
utbound information
continuity Extremely easy to use and feature rich – all via the web portal Auto Attendant
GREETING
Multitude of routing
Touch 1 For dial by name Touch 2 To reach a technician Touch 3 For Sales Touch 4 For directions Touch 5 For hours of operation Touch 0 To reach a receptionist
Example: Ability to ring multiple phones (in order)
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s on the phone
calls
incoming call
received calls
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* Wireless adapters work with any of our phones.
Polycom SoundPoint Polycom VVX Cisco SPA DECT Cordless Conference Fax Adapter Wireless Transmitter/ Adapter
(2-line, 4-line, 6-line) – next consecutive call goes to voicemail
Polycom 4 & 6-Line (example)
Cordless Transmitter
* Required to support cordless option
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and Mobile SoftPhone has key desk phone features such as: contact book, history log, quick dial, and cold/warm transfer capabilities
The wireless adapter allows a desk phone to be placed anywhere in the business where you cannot do a wire drop.
Transmitter plugs into router or switch Adapter plugs into the phone
There are two options available for faxing:
Allows you to use an existing fax machine to send and receive faxes through the Hosted PBX network. Plug the Fax Adapter into your existing data network and plug your fax machine into port marked Phone 1
Manage online faxes from virtually anywhere - freeing you to receive and view your faxes where you want, when you want. Also send faxes right from your Internet-connected PC.
Fax Adapter
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Number of lines x phone capacity = Total calls (call paths)
Number of lines purchased (10) x phone capacity (4 ) = Total call paths (40) 4-line phones: each phone can make/receive 4 calls
Multiple installation options give you & your customers lots of flexibility:
Some routers require firewall
To ensure the highest quality voice experience:
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conferencing
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maintenance for you
processes
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users
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Ascend Technologies’ Hosted PBX
24/7 by a team of experts
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