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Hosted Mainframe Suzan Tasvibi-Tanha, Chief of Managed Services In-House Mainframe Challenges Funding Requires large capital investment and ongoing operational expenses Hosting facility, equipment leases / purchases and software


  1. Hosted Mainframe Suzan Tasvibi-Tanha, Chief of Managed Services

  2. In-House Mainframe Challenges Funding  Requires large capital investment and ongoing operational expenses  Hosting facility, equipment leases / purchases and software renewals Resources  Attrition and loss of institutional knowledge  Shallow resource pool  Current data center scheduled for decommissioning on 12/31/18  Mainframe hardware / software refresh required Performance / Capacity  Degradation concerns (i.e. batch processing) requires immediate Direct Access Storage Device (DASD) and Virtual Tape Storage (End of Life) to alleviate performance and capacity issues.  Stability of mission critical systems which results in delayed revenue collection 2

  3. Impact to Constituents Current Processing Challenges Agency Utilization of Mainframe  1.5% 0.5% AHCCCS is delayed in servicing AZ requests for health services 7.5%  AHCCCS ADOT-DPS system performance is delaying ADOT ADOT Applications (i.e. DL, T&R) PUBLIC ADC SAFETY 10.8% AHCCCS HI  ADC is delayed from submitting a request to ASU update a inmate’s information 12.6% DOR  DOR is delayed in auditing individual tax 67.1% payer returns, storing federal tax information and processing refunds for various taxes “Our government needs to operate at the speed of business.” – Governor Doug Ducey January 2015 3

  4. Agency Impact ASET Mainframe Task Order 0.60% 0.70% 0.53%  Enables lower overall costs 100.00% 1.48%  Increases computing, storage and 7.52% 8.57% 10.00% services  Enhances disaster recovery 14.31% 10.79%  89.30% Enhances service levels (SLAs)  Reduces risk 80.00% 12.55% ASET’s Fixed Costs 76.52%  In-house solution has fixed cost (SW / HW / Labor)  67.14% Currently supports 6 agencies today  Remaining agencies costs are 60.00% impacted as other agencies leave Note-Y axis starts at 2018 2019 2020 + 60% since AHCCCS mainframe utilizes highest % AHCCCS ADOT ADC AHCCCS HI ASU DOR 4

  5. Year 1 Year 2 Year 3 Year 4 Year 5 Financial ($M) $18.3 $19 Comparison $17.3 17.3 $17.3 $17.1 $17 $17.5 $16.7 $15.0 $15.0 $15.0 ASET In-House $15 Fixed infrastructure $13 $11.9 $11 $10.1 IBM zCloud Scalable monthly cost $8.3 $9 $7.25 $7.25 $7.25 $7.25 $7.25 $7 Minimum $7.2 Commitment to IBM $5 $6.2 IBM Early Termination & $3 Disentanglement Fees 2018 2019 2020 2021 2022 $1 ASET vs. IBM ASET vs. IBM ASET vs. IBM ASET vs. IBM ASET vs. IBM Est. AZ Agency Migration Current Year Current Year Current Year Current Year Current Year schedule off Mainframe ($800,000) $600,000 $2,300,000 $2,300,000 $2,100,000 1. ADC Est. 2019 Cumulative Cumulative Cumulative Cumulative Cumulative 2. ASU Est. 2019 3. DOT Est. 2020 ($800,000) ($200,000) $2,100,000 $4,400,000 $6,500,000 5

  6. Financial Year 6 Year 7 Year 8 Year 9 Year 10 ($M) $17.5 $19 $17.1 $17.3 Comparison $16.9 $16.9 $17 $15.0 $15.0 ASET In-House $15 $14.0 $14.0 $14.0 Fixed infrastructure $13 $11 IBM zCloud Scalable monthly cost $9 $7.25 $7.25 $6.0 $6.0 $6.0 $7 Minimum Commitment to IBM $5 $2.0M IBM Early Termination & $1.75M $3 Disentanglement Fees $1.3M $1.0M $1.0M $1 Est. AZ Agency Migration 2023 2024 2025 2026 2027 schedule off Mainframe ASET vs. IBM ASET vs. IBM ASET vs. IBM ASET vs. IBM ASET vs. IBM 2023 2024 2025 2026 2027 1. ADC Est. 2019 Current Year Current Year Current Year Current Year Current Year 2. ASU Est. 2019 $2,500,000 $2,100,000 $2,900,000 $2,900,000 $3,300,000 3. DOT Est. 2020 Cumulative Cumulative Cumulative Cumulative Cumulative $9,000,000 $11,100,000 $14,000,000 $16,900,000 $20,200,000 6

  7. ASET Mainframe Task Order Timeline RFP PROCESS MAINFRAME TASK ORDER PROCESS April 2016 May 2016 December 2016 February 2017 April 2017 Present RFP Issued to establish Start Offeror ECS Master Agreements Awarded to Mainframe Entered BAFO ITAC qualified Vendors Evals multiple Vendors & Task Order issued Task Order Evals ~6 months RFP included 5 towers: 3 Vendors ADOA & IBM 1) Mainframe provide offers 1) Finalized solution and 2) Desk Top Support RFP evaluation process contract to meet ADOA’s 3) Open Systems goals and budget 4) Security Services 2) Jointly worked with Agencies 5) Data Center Switching and ITAC members Infrastructure Services Next Steps with ITAC Approval 1. June 2017: Award contract to IBM 2. July 2017 through December 2017: Transition / Migration to IBM zCloud 3. January 2018: Start Day 2 support with IBM 7

  8. Summary  ADOA-ASET met with all Agency customers: 1. Explaining benefits of proposed solution 2. Coordinating solution to their planned migration schedules  Solution provides enhanced services and protects agencies with: 1. Price Stability 2. Predictability  Financial benefits, in comparison to current model, realized in first 3 years 8

  9. Back up slides 9

  10. Is Mainframe Technology being phased out? Mainframe Industry Data  Around 80% of all corporate data  220+ Billion lines of COBOL  70% of the business transactions Mainframe Capabilities Security:  Ease of implementing the highest levels of security certifications (HIPAA, etc.) vs. other platforms  8.41x at preventing security incursions than other platforms Current ASET MF Dependencies  Public Safety Virtually Limitless Scale:   Public Health 1.3 Million CICS transactions are processed  Public Education every second, compared to….   Revenue Collection 68,542 Goggle searches per second 10

  11. ECS RFP Award Matrix by Pillar Desk Top Open Security DC Switching Mainframe Support Systems Services Services Business and Qualified Qualified Qualified Qualified Decision CenturyLink Qualified Qualified Qualified Qualified CGI Qualified Qualified Qualified Qualified Qualified Technology IBM Qualified Qualified Qualified Qualified Qualified Mosaic 451 Qualified Qualified Qualified Nextnet Qualified Presidio Qualified Qualified Qualified World Wide Qualified Qualified Qualified Qualified Technology 11

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